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Our reviews

  4.9  
7032 reviewsacross 50 different locations, showing 12.
Seller review
Fantastic result!
over 2 years ago
Fantastic result!

Many thanks to Adam and The Agency team for their professionalism, speed, efficiency and the exceptional outcome! Thanks to Adam's advice and expertise the sale of our house went without a hitch and achieved a record price within a record time! We wholeheartedly recommend Adam and his team.

Adam Naumovski

Adam Naumovski

  4.9   (278 reviews)
Buyer review
Linda was amazing to deal with!!
over 2 years ago
Linda was amazing to deal with!!

We met Linda through buying our current property, and we are glad we did! Linda was approachable, responsive had great knowledge and a warm, friendly demeanour. We had a couple of unforeseen circumstances which Linda handled calmly and methodically, just what we needed when home buying can test your nerve. We would not hesitate to utilise Linda and her expertise the next time we are looking to buy or sell. One of a kind and real asset to have in your corner.

Linda Smith

Linda Smith

  5   (91 reviews)
Buyer review
Overall good experience
over 2 years ago
Overall good experience

Gaylene was very helpful and responsive.

Gaylene Bicheno

Gaylene Bicheno

  4.9   (431 reviews)
Buyer review
Very knowledgeable and helpful
over 2 years ago
Very knowledgeable and helpful

I would definitely recommend Joel as an agent. We were interstate buyers and he was very informative and helpful throughout the whole process, going above and beyond.

Joel Winkley

Joel Winkley

  5   (29 reviews)
Seller review
Listed on the Friday and sold by the Monday!
over 2 years ago
Listed on the Friday and sold by the Monday!

Gaylene got my house on the market at the drop of a hat on the Friday afternoon and was sold with multiple offers that weekend! Can’t fault how she kept me in the loop every step of the way and went over and above to get me the best result. Wouldn’t choose anyone else other than Gaylene to sell my home!

Gaylene Bicheno

Gaylene Bicheno

  4.9   (431 reviews)
Buyer review
Lack of support
over 2 years ago
Lack of support

Buying over Christmas is a stressful time but, my experience was even more stressful due to lenders difficulties. The seller was eager for answers, this is when the communication was constant, until I signed a finance waiver. Days before settlement I was asked by a family member about my building inspection, I then realised it wasn't done. I contacted Craig & was told he thought about messaging me but, thought I was 'laid back' and didn't care. I believe was not the right response nor professional assumption. My settlement agent told me it was up to him to discuss the building inspection but, Craig pointed the finger back at her as I wasn't his client. Instead of taking any responsibility they pointed blame, which I find extremely disheartening neither 'professionals' attempted to support me to the fullest of their abilities. Then booked my final inspection, I was told to quickly come down before the brother was home from holidays so he didn't get disgruntled (house sold due unfortunate circumstances). At the time of purchase I didn't know the brother lived next door. I feel this information disclosed in a poor manner. I felt unfair pressure & left me feeling uneasy. It's my first home, I didn't have knowledge on the process, I was extremely stressed about finance, so the inspections slipped my mind. A simple message would've sufficed but, this was only a thought from Craig & never actioned. Once I signed the waiver the job was done as it seemed. As a professional in his field, I don't believe this reflected during my experience or that the right thing was done by me. When receiving my keys I was told 'normally we give you a bottle of bubbly but, I didn't want it sitting in my car all day' (he chose to met in-between home opens, rather than the evening before). This really upset me, my first home was not worth the effort to swing by a bottle shop before meeting me. He was approachable and easy to talk to however, this was unfortunately tainted due to reasons above.

Craig Trolio

Craig Trolio

  4.9   (318 reviews)
Seller review
Would highly recommend
over 2 years ago
Would highly recommend

Adam got the property sold quickly and above expectations. Adam was prompt in responding to any questions I had during the process.

Adam Naumovski

Adam Naumovski

  4.9   (278 reviews)
Buyer review
Satisfied client
over 2 years ago
Satisfied client

Fiona is very kind, approachable and amazing. As first time home buyers, the process can be daunting but Fiona was fantastic every step of the way that led to a smooth and successful process. She’s also very knowledgeable and answered all our queries in a timely manner. I highly recommend her and their entire team.

Fiona Routley

Fiona Routley

  5   (14 reviews)
Seller review
great personality and skillful
over 2 years ago
great personality and skillful

Rash is good in his field , have sold few properties for me .Got skills and team .

Rash Dhanjal

Rash Dhanjal

  4.9   (348 reviews)
Buyer review
Very Professional, thanks guys
over 2 years ago
Very Professional, thanks guys

Thanks Shane you’re one hell of good bloke. Never once did I think that these guys didn’t have a clue. Very good at what they do…, thank you

Shane Schofield

Shane Schofield

  5   (428 reviews)
Seller review
Exceptional
over 2 years ago
Exceptional

Selling our home was very emotional for us. Rash understood this and helped guide us through the entire process, making himself available to answer our questions, and once we were ready to market his team was quick to act. His market knowledge and sale approach helped us achieve an outstanding result.

Rash Dhanjal

Rash Dhanjal

  4.9   (348 reviews)
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