Friendly and professional support for a complex situation
We chose to use Amanda as our agent based on the fact that we had seen her at a lot of home opens over the years and were always impressed by her welcoming, friendly nature and her knowledge of real estate in the area. When she came to give us a market appraisal for our home, we were highly impressed at her professionalism, advice and the amount of her time she gave us.
Amanda made the whole process of selling our home straightforward and simple. She always provided us with the information and support that we needed each step of the way and was excellent at keeping up the lines of communication. She always returned our calls promptly if she was unable to answer when we rang her. But we didn't need to call her often because she was always proactive at contacting us and keeping us up to date each step of the way. Our sale initially was very quick and we achieved a price far above what we expected.
Due to circumstances outside of everybody's control, we met with some very rare complications to the sale process at the eleventh hour. This is where Amandas professionalism really shined as she helped us to work through these complications. She sought advice where needed and provided us with contact details for finance brokers and settlement agents who were also excellent in helping to overcome the challenges the sale of our house met with.
In the end we had to go back to the market and Amanda once again helped to sell the house very quickly and smoothly. We also appreciated her care and advice in helping us find a house to buy so we would have somewhere to live after settlement!
Amanda truly went above and beyond to support us through the buying and selling process which at times became very emotionally draining and stressful due to life circumstances (new baby) and rare complications (death of parties on the contract, fires threatening under offer property etc). We couldn't have done it without Amanda' support and wouldn't hesitate to recommend her to everyone!