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Our reviews

  5  
584 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, reliable, responsive, supportive, clear communication, local expert.
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Buyer review
Great Experience with Kate
10 days ago
Great Experience with Kate

Working with Kate and Jeremiah was an outstanding experience from start to finish. Kate's market knowledge, professionalism, and attention to detail made the entire process smooth and stress-free. They were always available to answer questions, kept us informed at every stage, and worked to achieve the desired outcome. I highly recommend Kate Wexler to anyone looking for a trustworthy and dedicated real estate professional.

Kate Wexler

Kate Wexler

  4.9   (274 reviews)
Seller review
Professional team with a clear strategy delivers a great result in difficult market
26 days ago
Professional team with a clear strategy delivers a great result in difficult market

We couldn’t be happier with the result achieved by Jessica Liu, Craig Marshall and the entire team at Marshall Real Estate St Ives in selling our home at auction, particularly given the challenging market conditions. From the outset, the team demonstrated a high level of professionalism, energy and commitment. They developed a clear strategy, communicated exceptionally well throughout the campaign and worked tirelessly to achieve the best possible outcome for us. Jessica, in particular, was outstanding. She was extremely professional, thorough and helpful at every stage of the process. Her attention to detail, responsiveness and genuine commitment gave us great confidence throughout what can otherwise be a very stressful experience. Jessica also brought a very stylish elegance and sophistication to the campaign that we felt really resonated with our target market. She represented our home beautifully and understood how to position and present it to attract the right buyers. To Jessica, Craig and the entire Marshall Real Estate St Ives team, thank you for your hard work, professionalism and dedication. Achieving a sale under the hammer in such a difficult market is a terrific result, and we have no hesitation in recommending the team to anyone considering selling their home.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Anyone can sell when the market is strong. Kate can sell when the market is slow.
about 1 month ago
Anyone can sell when the market is strong. Kate can sell when the market is slow.

Not only is Kate super-experienced as a real estate agent, but she is also fun to work with. She knows the local market really well, and she is familiar with many nuances of strata properties. We are very happy we went with her, and would highly recommend her!

Kate Wexler

Kate Wexler

  4.9   (274 reviews)
Seller review
A Trusted Adviser, Not Just a Real Estate Agent
about 1 month ago
A Trusted Adviser, Not Just a Real Estate Agent

Working with Kate has been one of the most positive real estate experiences we have had. Kate's market knowledge is exceptional, but what impressed us most was the generosity with which she shared that knowledge. Long before we purchased 6 Mount William Street, Kate was already providing valuable guidance when we were considering another property in East Killara. She was always generous with her time, willing to answer questions and share insights that helped us navigate the buying process with confidence. As buyers conducting extensive due diligence, we asked many detailed questions. Kate patiently worked through each one, acted as a bridge between us and the vendors, and ensured we received the information needed to make an informed decision. Her judgement, experience and practical advice gave us confidence that we were making well-informed decisions throughout the process. What we particularly respected was Kate's ability to balance the interests of both buyers and vendors. It was clear she genuinely cared about achieving a positive outcome for everyone involved. The fact that the vendors originally purchased through Kate and later chose to sell through her again speaks volumes about the trust and relationships she builds over time. Even after exchange, Kate continued to assist with builder recommendations, renovation guidance and practical advice that balanced our family's needs with long-term value. If you are looking for an agent who combines deep market knowledge, strategic thinking, integrity and genuine care for people, we would not hesitate to recommend Kate. Her advice and willingness to help have been invaluable, and we are genuinely grateful for the guidance she provided throughout our journey.

Kate Wexler

Kate Wexler

  4.9   (274 reviews)
Buyer review
Very professional and listened.
about 1 month ago
Very professional and listened.

Jessica was a very professional agent. She was interested and listened to what you had to say and answered all questions in detail which was helpful. Jessica went above and beyond to help, without being pushy. Her knowledge was excellent and she had a great ability to make you feel important. Jessica was a pleasure to deal with and I can highly recommend her if you are trying to find a real estate agent.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Kate had been hard woking had proven herself with actions , delivered the outcomes . No rubbish
about 1 month ago
Kate had been hard woking had proven herself with actions , delivered the outcomes . No rubbish

Kate and assistance always available . They are calm, and systematic . Most importantly she knows our property very well . Its strengths and weakness and communcated to potential parties effectively . Her team always available for clients who were interested in our property .In additional to opening twice a day and twice a week; they also showed clients by special appointments at clients' convenience. Upon reporting back to us , she only gave us the relevance , not the rubbish.We found comforting in this harsh economic time created by lying politicians . We found the team follow up were very professional . We had literally given up and we were grateful to Kate and team for delivered the positive outcome for us . She is very professional and still got the drive to do the work . Full marks to her and the Team . Job well done .

Kate Wexler

Kate Wexler

  4.9   (274 reviews)
Buyer review
Professional, Warm and Responsive
about 2 months ago
Professional, Warm and Responsive

We found Jessica and Craig to be absolutely fantastic to work with. They are both genuinely lovely people — warm, professional, highly responsive and an absolute pleasure to deal with. Throughout the process, it was very clear that their priority was representing their vendor and achieving the best possible outcome for them. At the same time, they communicated openly and respectfully with us as purchasers and worked closely with us to reach a mutually agreeable outcome. The whole experience was incredibly positive, and we couldn’t have been happier with the way Jessica and Craig handled the sale. We would highly recommend them.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Professional team
about 2 months ago
Professional team

I first met Jessica seven years ago when I purchased my home, and I was impressed by her professionalism, sincerity and genuine approach from the very beginning. When it came time to sell the property seven years later, I was delighted to work with Jessica again, together with Craig. As I was overseas throughout the entire selling process, Jessica and Craig made everything incredibly easy. They coordinated the necessary maintenance and repairs efficiently and cost-effectively, while ensuring the property was always presented at its best. The styling, photography and marketing were all of an exceptionally high standard. Communication was always smooth, prompt and transparent. Even in a challenging market, they remained committed and continued to put their best effort into every open home, while treating every potential buyer with genuine respect and care. The entire process, from preparing the property for sale through to settlement, was smooth, professional and stress-free. I truly appreciated their dedication, integrity and attention to detail. I would highly recommend Jessica and Craig to anyone looking for trustworthy and professional agents, and I would absolutely work with them again in the future.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Buyer review
Review for Jessica Liu
about 2 months ago
Review for Jessica Liu

I would highly recommend Jessica to anyone looking for a professional and trustworthy real estate agent. Jessica is such a lovely person, always friendly, patient and genuinely helpful. She is very professional, knowledgeable and attentive throughout the whole process. She kept us well informed, communicated clearly and was always quick to respond to any questions we had. We really appreciated her dedication, honesty and attention to detail, which made the whole experience much easier and more enjoyable. Thank you so much, Jessica, for all your help and support. We truly appreciate everything you’ve done for us and would definitely recommend you to anyone looking for a great agent!

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Experience and knowledge of the market and local community resulted in a successful sale.
about 2 months ago
Experience and knowledge of the market and local community resulted in a successful sale.

We couldn’t have asked for a better team than Jess and the team led by Craig at The Craig Marshall Group. From the outset, their strategy was brilliant. They provided a realistic assessment of the property’s value, set clear and achievable timelines, and gave us honest, practical advice throughout the process. Their deep connections within the local community were also a real advantage and helped create opportunities that made a genuine difference. The sale itself was particularly challenging, as the property was mid-way through a significant renovation. Craig, Jess and the team handled the complexities with remarkable finesse, professionalism and calm. They navigated a difficult situation with confidence, kept everything moving forward and ultimately achieved an excellent result. What really stood out was their combination of market expertise, local knowledge, strategic thinking and genuine care. We always felt we were in capable hands and that they were working hard to achieve the best possible outcome for us. We would highly recommend Craig, Jess and the Marshall Group to anyone looking for an experienced, connected and highly capable real estate team.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Excellent agents
2 months ago
Excellent agents

Would strongly recommend Jessica and Ryan. They work hard to ensure the selling campaign goes smoothly.

Jessica Liu

Jessica Liu

  5   (327 reviews)
Seller review
Great experienced agent to navigate the current market
3 months ago
Great experienced agent to navigate the current market

Kate has been great from the start. Always positive and realistic at the same time. She communicated multiple times during the week, providing clear updates and was always available for any questions. Her experience has been invaluable to navigate the current market and find interested parties. She made really good recommendations for interior design and solicitor parties. She is also a very good negotiator.

Kate Wexler

Kate Wexler

  4.9   (274 reviews)
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