33 Redheart Drive, Thornlie, WA, 6108
$950,001
House
•What's around 33 Redheart Drive
Forest Lakes Living...
Buyer's review
Know your rights BEFORE buying from Nicola
Mostly fine to begin with but there were many issue with final inspection, we received an email from Nicola's admin within a week of accepted offer telling us a timeline and what to expect, in this email we were told final inspection would need to be completed 7 days prior to settlement and the final inspection would be 30 minuets for a max of 2 people.(wrong, you are allowed as much time as you want and a max of 3 people) Settlement was set on Saturday the 10th we requested that be moved forward 1 day so we could have the keys for the weekend, we were told they were waiting for the tenant to move out and could not move the date forward (Fair) I made a mistake here as I assumed this was for the "reasonable time period" given to tenants to return to fix issues found during the moveout inspection. We booked in the final inspection for the Monday before settlement being assured by Nicola that the inspection does not actually need to be done 7 days prior to settlement, we feel this was unprofessional as Nicola should have notified us that the tenants were still very much in the property(Fair, they were still paying rent) and doing it later would be better. When we attended for final inspection we were unable to check all electrical fittings due to the tenants furniture in the way and with the tenants using the electrical points, we were not given keys to check the locks being expected to rely on the tenants word that the locks work, we were told we also would not be given the code to test the security system, we felt uncomfortable and decided to leave at that point to request another attendance, we were denied by Nicola telling us she had fulfilled her obligation. we listed several issues (Electrical test failed, Security system not working were the main issues) these issues were not fixed and when we did get the keys we found several more issues that would have been picked up had we not been restricted with a time limit and had the tenants not been in the property.
Seller's review
Nicola Lee and the Property Pod team delivered an outstanding result.
We couldn’t be happier with the incredible experience we had with Nicola Lee and her amazing team at Property Pod when selling our home at 33 Red Heart Drive, Thornlie. From day one, Nicola was professional, knowledgeable, and completely committed to achieving the best possible result for Anna & I. Her understanding of the local market was outstanding, and she provided honest, strategic advice that gave us total confidence throughout the entire process. Communication was exceptional — we were kept informed after every inspection, enquiry, and conversation, which made everything feel smooth and stress-free. What truly sets Nicola and her team apart, though, was the extraordinary effort they put in — especially given that our campaign ran right up against Christmas and New Year. While most people were winding down for the holidays, Nicola was ramping up. She went above and beyond, working around the festive season, coordinating viewings, following up buyers, negotiating tirelessly, and ensuring no opportunity was missed. The dedication they showed during what is traditionally the busiest and most challenging time of year was nothing short of remarkable. The marketing of our home was flawless — from presentation and photography to the overall strategy. The campaign generated strong interest quickly, and the professionalism shown at every open home reflected the pride they take in representing their clients. Nicola’s work ethic, attention to detail, and genuine care made the entire experience not only successful but genuinely enjoyable. She fought hard to secure the best possible outcome for us, and we are beyond grateful for the result she achieved. If you’re thinking about selling, we cannot recommend Nicola Lee and the Property Pod team highly enough. Their expertise, integrity, and unwavering commitment — even through the Christmas and New Year period — delivered an outstanding result for our family. We are so thankful we had them by our side.
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