We first worked with Tracy Yap over sixteen years ago, and it was such a positive experience that when the time came to sell our house thirteen years later, there was never any question we would call her again. It was a tough market, and our situation came with some specific requirements that made selling far from straightforward. Tracy never wavered. Where other agents tend to push advice that suits them rather than you, Tracy genuinely listened from day one and reassured us, right from the start, that she would support the direction we wanted to take. Her advice was always honest, warm and transparent, and she stayed by our side and persevered until it was done. The result? A sale achieved on our terms, in good time, and with someone we trusted completely every step of the way. If you are looking for an agent who truly cares and is committed to delivering in your best interest, we cannot recommend Tracy and her team highly enough.

Tracy Yap

star   4.9   (247 reviews)

Danny was proactive from the get go, he was able to engage off market buyers first then went to the open market. It was a smooth and efficient sales campaign. It was great to know that he had a huge database of buyers and expertise selling in this area which really gave me the confident of letting him and his team to sell my property. During the campaign, he always kept me updated and responded to my messages very quickly which I really appreciate.

Danny Yap

star   4.9   (70 reviews)

Joy is very experienced and really understands the market in her local area. She was very responsive with her communication, but more importantly spoke openly and honestly about what was happening with potential buyers and the sudden changing market conditions. She organised everything right from the beginning, kept us up to date throughout the whole campaign, recommended the best strategy, and worked very hard to achieve the best possible result for us in a challenging market. I fully recommend Joy and her team!

Joy Hsieh

star   5   (408 reviews)

My expectations of a sale price was achieved with Fiona. She was very good with communication and letting me know realistically what I should be expecting.

Fiona Lee

star   4.9   (175 reviews)

We are going through a house downsizing process involving both selling our own home and buying a new house. It is one big moving step - such minefields as initially anticipated. After all it is a Joy-full ride - thanks to Joy! Joy H is engaged for the whole journey, always helpful. On selling from house sprucing-up, staging to price negotiating ...and whatnot, Joy is a trouble shooter, always working (over weekends and holidays), effective networking. On buying Joy is efficient, skilful in narrowing gaps between buyer and vendor. The next step is for Joy to coordinate among 3 vendors/buyers and 3 solicitors for settlements, and hopefully for the smooth transfer of ownership. Again, thanks to Joy. We give full credit to Joy H and recommend Joy in real estate dealing in Carlingford and nearby areas.

Joy Hsieh

star   5   (408 reviews)

Working with Joy Hsieh was an outstanding experience from start to finish. Her communication was warm, responsive, and proactive — she kept us informed at every step and made sure we never had to chase down an answer. Joy's market knowledge is exceptional. She came prepared with a thoughtful pricing strategy and clear insights on staging and timing that helped position our home for success. When it came to negotiation, she advocated strongly on our behalf while keeping things professional and smooth with the buyer's side, giving us confidence and peace of mind throughout. Above all, Joy is organized, ethical, and genuinely cares about her clients. If you're looking for a real estate agent who combines expertise, integrity, and a personal touch, Joy Hsieh is the one to call. Thank you, Joy!

Joy Hsieh

star   5   (408 reviews)

Interest rate rises twice in two months and the selling is hard. It would be better if we changed our strategy earlier

Joy Hsieh

star   5   (408 reviews)

We were extremely happy with our experience. Communication was excellent - Joy was always quick to respond and took the time to explain everything clearly, which made the process feel straightforward. She maintained a very positive and professional attitude throughout and was incredibly accommodating, making herself available to potential buyers and holding multiple private viewings after hours. We were also very pleased with the final sale price achieved. Highly recommend.

Joy Hsieh

star   5   (408 reviews)

Extensive experience in the area with sophisticated skills.

Fiona Lee

star   4.9   (175 reviews)

We were very happy with Joy’s professionalism, communication skills and efficiency. She walked with us through all the steps of selling our apartment while we lived in a different city, she handled everything and it was a great experience working with her.

Joy Hsieh

star   5   (408 reviews)

Joy offered her professional opinions from time to time which helped me to move forward at challenging times. Although the market had turned stagnent unexpectedly, Joy had been diligent in following up with potential buyers and providing me updates, giving me a realistic picture throughout the process. Joy has a very good team. They helped me in restoring the property in its best condition and took away the stress I need to face otherwise.

Joy Hsieh

star   5   (408 reviews)

Joy is a very experienced agent. selling my property did not go as smooth as we thought but Joy has been very patience and sharing her advise with us along the journey. We appreciate everything she has done.

Joy Hsieh

star   5   (408 reviews)