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  4.9  
1053 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: friendly, supportive, hard-working, responsive, reliable, clear communication, local expert.
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Seller review
Outstanding customer service from Joy Hsieh.
over 1 year ago
Outstanding customer service from Joy Hsieh.

I am so glad I chose Tracey Yap Epping to sell my property because Joy Hsieh has provided me with excellent customer service and guidance from beginning to end. It is not easy to place trust in anyone with such large transactions, but Joy proved herself to be trustworthy and conscientious and I am grateful for all her guidance and effort on my behalf. I recommend her highly and I would not hesitate to engage her again in future property transactions.

Joy Hsieh

Joy Hsieh

  5   (408 reviews)
Seller review
Professional, Caring, and Efficient – The Best in Real Estate
over 1 year ago
Professional, Caring, and Efficient – The Best in Real Estate

Working with real estate agents Tracy Yap and Mina Lee was an absolute pleasure! From start to finish, they were not only professional but also incredibly friendly and attentive to my needs. They took the time to understand exactly what I was looking for, offering thoughtful insights and expert advice every step of the way. I truly appreciated how they consistently gave their best effort and worked hard to assist with even the smallest details. Tracy is a truly natural-born real estate agent. She knows how to engage in smooth conversations and bring out the best results with everyone she interacts with. Especially considering the challenging market conditions, I was grateful for their tireless efforts to connect with as many buyers as possible, ensuring my property would sell. Beyond being exceptional real estate agents, Tracy was genuinely kind and caring throughout the process. I highly recommend them to anyone looking for a real estate experience that’s not only efficient but also personal and enjoyable!

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
End to End experience with Tracy Yap
over 1 year ago
End to End experience with Tracy Yap

We have been at both ends a buyer and vendor. I have to say Tracy, Daisy and her team offered a very professional and personalised service. They had great attention to detail and always responded quickly to any of our questions. On the whole it was a delightful experience and helped relieve some of the stress of selling our beloved house in the current environment. Would highly recommend Tracy Yap real estate agents to anyone.

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
Professional and excellent service
over 1 year ago
Professional and excellent service

Tracy and Fiona were highly professional, communicative and motivated throughout the selling process. Very happy with the result, especially considering the current tough market conditions. Thank you!

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
Excellent Service
over 1 year ago
Excellent Service

Joy and her team did an excellent job in selling our property. Joy provided peace of mind by developing a sale s plan, all costs were provided up front and the property was sold for a very good in the timeframe agreed. If buying or selling another property again, Joy will be my first call.

Joy Hsieh

Joy Hsieh

  5   (408 reviews)
Seller review
Personal, Professional, and Caring: My Amazing Experience with Mina Lee and Tracy Yap
over 1 year ago
Personal, Professional, and Caring: My Amazing Experience with Mina Lee and Tracy Yap

Working with real estate agents Mina Lee and Tracy Yap was an absolute pleasure! From start to finish, they were not only professional but also incredibly friendly and attentive to my needs. They took the time to understand exactly what I was looking for, offering thoughtful insights and expert advice every step of the way. I truly appreciated how they consistently gave their best effort and worked hard to assist with even the smallest details. A special thanks to Mina for her invaluable support. Thanks to her, I was able to prepare for the open house smoothly—from staging furniture rental to assisting with every little detail. Her quick and responsive communication was also a huge plus and truly impressive. Especially considering the challenging market conditions, I was grateful for their tireless efforts to connect with as many buyers as possible, ensuring my property would sell. Beyond being exceptional real estate agents, they were genuinely kind and caring throughout the process. I highly recommend them to anyone looking for a real estate experience that’s not only efficient but also personal and enjoyable!

Mina Lee

Mina Lee

  4.9   (58 reviews)
Seller review
Tracy is the ultimate professional with extensive market knowledge & good communication
over 1 year ago
Tracy is the ultimate professional with extensive market knowledge & good communication

Tracy took control of our property sale like a true professional. In less than a week Tracy had our property cleaned, stylised, photographed & listed for sale & 1st open house. It looked amazing & was sold before auction in less than 3 weeks. Well done Tracy & your team.

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
Excellent communication skills, in-depth market knowledge and utmost professionalism
over 1 year ago
Excellent communication skills, in-depth market knowledge and utmost professionalism

We have engaged Tracy in the past, always know she has great people skills and work exceptionally hard. Of late, we found ourselves as vendor again and we picked Tracy one more time. She kept us informed through technology and helped us in analysing a tricky market situation and made adjustment to our campaign. At the end we had outstanding results. We were lucky to have Tracy on our sides.

Tracy Yap

Tracy Yap

  4.9   (246 reviews)
Seller review
A Pleasure to Work With
over 1 year ago
A Pleasure to Work With

Joy was an absolute pleasure to work with from beginning to end of the selling process. She had a clear strategy, and competently guided us on the journey, from property preparation to making the sale. Joy is a highly experienced professional, with a calming personality and for whom building good relationships and trust is a priority. Definitely the right person for the job.

Joy Hsieh

Joy Hsieh

  5   (408 reviews)
Seller review
Great agent
over 1 year ago
Great agent

I bought and sold my property from the same company. Joy did an excellent job of taking care of my sell and got a wonderful result.

Joy Hsieh

Joy Hsieh

  5   (408 reviews)
Seller review
Exceptional service, Highly recommended
over 1 year ago
Exceptional service, Highly recommended

I am writing to express my sincere gratitude to Mina for her exceptional service in the recent sale of our unit. From the very beginning, Mina demonstrated a deep understanding of the local market and provided invaluable advice throughout the entire process. Their knowledge and expertise were instrumental in achieving a successful sale. Mian was always professional, courteous, and responsive to our needs. She kept us informed every step of the way and were always available to answer our questions. Her dedication and hard work were truly commendable. We would highly recommend Mina to anyone looking to sell their property. Her exceptional service exceeded our expectations, and we are extremely satisfied with the outcome. Thank you again, Mina. Sincerely, Youn Jae Kim & Yujung CHOI

Mina Lee

Mina Lee

  4.9   (58 reviews)
Seller review
A truly dedicated performer
over 1 year ago
A truly dedicated performer

I appointed Joy to look after the sale of my father’s house in Carlingford. I didn’t talk to any other agents as it’s obvious she’s the number one in the area. Her fees/rate was more than fair. She had a team of people to prepare the property for maximum potential. Her service was phenomenal. I have bought and sold property my whole life and her service compared to what I’ve dealt with in the past was like night and day. Advised me not to take an early offer I wanted to take and in turn secured me an extra 1/4 million dollars. Unheard of!!! She could’ve run with the offer and picked up a commission straight away but she didn’t even entertain it. Knows her area like no other. If your selling in her area look no further than Joy. Truely cares about her work/results and knows who’s side she’s on.

Joy Hsieh

Joy Hsieh

  5   (408 reviews)
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