Joy has been extremely helpful throughout this whole process. 1. Collecting information to give me a reasonable quote of my property. 2. Helping me out when I was in overseas. 3. Quick response and frequently updates of all buyers interests. Overall, it has been a great experience working with Joy!
Joy Hsieh
We had a wonderful experience working with Joy. From start to finish, she is very professional, knowledgeable, and always approachable. They guided us through the selling process with clear communication and made everything feel smooth and stress-free. We especially appreciated her honesty, market insight, and commitment to achieving the best outcome for us, and we felt well supported at every step. We would not hesitate to recommend Joy to anyone looking to buy or sell their property.
Joy Hsieh
I had the pleasure of working with Joy on the sale of my property, and I cannot recommend her highly enough. From start to finish, Joy demonstrated exceptional market knowledge, clear and consistent communication, and the highest level of professionalism. She guided me through every stage of the process with patience and expertise, making what could have been a stressful experience feel seamless and well-managed. Thanks to her support and dedication, the sale was handled smoothly and with excellent results.
Joy Hsieh
My partner and I interviewed representatives from several real estate agencies before accepting the marketing proposal presented to us by Fiona on behalf of Tracy Yap Realty. Being a resident in our area, Fiona was fully conversant with what our community had to offer potential buyers. Having achieved a recent sale in our complex meant that she was across the positives that she could highlight to promote our unit. Following her inspection of our unit, Fiona offered some constructive suggestions that she felt would enhance the look and feel of the property. We then sat down with Fiona as she outlined what she felt was the best way to market the property, the timeframe and who she felt was the likely demographic. Fiona's warm and friendly approach when guiding us through her marketing plan was very reassuring. We agreed on a 5-week marketing campaign leading to an on-site auction. The property was to be open for 30 minutes each Wednesday and Saturday. After each "open house", Fiona would promptly send us information about each prospective purchaser and then make follow-up calls to assess buyer interest. Fiona's excellent communication skills left us feeling confident that our unit was being presented to potential buyers in a very professional manner. About 10 days before the scheduled auction, we met with Fiona to consider the best way to move forward. Fiona had 3 interested parties who had made offers on our unit - two of which were in the "ballpark". Fiona suggested that she would contact everyone who had taken a copy of the sale contract and ask each to submit their best and final offer by a designated time. Fast forward. Fiona, using her excellent negotiation skills, was able to deliver an unconditional buyer, at a satisfactory sale price on agreed settlement terms. Fiona then oversaw the contract exchange keeping us fully informed during the process. My partner and I were delighted with the outcome. Bravo Fiona and thank you!
Fiona Lee
My Experience with Fiona Lee & Tracy Yapp was smooth all the way from listing to selling the property. They were always extremely professional & displayed exceptional knowledge of the local market. I found them to be efficient, dedicated, honest & supportive through the selling process. Together they made a formidable team & would highly recommend them to prospective sellers.
Fiona Lee
Joy has profound knowledge about the local market. Her experience and positive attitude played crucial role in the sales and marketing process. Her expertise not only works for the house market but also for the units and apartments market. I will not hesitate to recommend her to my family or friends for any real estate selling and marketing advice in the area.
Joy Hsieh
We met Mina in 2021 at an open inspection. She offered honest, thoughtful advice that we only came to fully appreciate later. Four years on, when we were ready to upsize, we reconnected without hesitation. With her help, we sold our investment property after the first inspection, bought a larger home, and listed our current one - all within a month. As both buyer and seller, we were truly impressed by her professionalism, dedication, and support. Mina is an outstanding agent we highly recommend.
Mina Lee
Fiona was fantastic to work with from start to finish. She were always professional, approachable, and kept me well-informed at every stage. What really stood out was her honesty and the effort she put in to make sure the process was as smooth and stress-free as possible. We are really happy with the outcome and highly recommend Fiona to anyone looking to buy or sell.
Fiona Lee
recently sold my investment property in Epping with the help of Fiona, and I appreciate her professionalism and dedication throughout the process. From the moment the property was launched on the market, Fiona worked consistently to generate interest and attract potential buyers. The property sold within just three weeks, which is a great result in today's market. The negotiation phase was quite tough, with the buyer being very firm in her stance. While the final price of $810,000 didn’t quite meet my initial expectations, Fiona remained communicative and persistent throughout the process. She guided me with honest advice and kept the momentum going to ensure the deal moved forward. Overall, Fiona was responsive, proactive, and professional. I’d recommend her to anyone looking for an agent who stays committed to achieving the best possible result, even in challenging negotiations.
Fiona Lee
Assistance given with presentation of property most helpful. Sales price guide overstated compared with final sales price. Fiona and Tracy very efficient in all resects.
Fiona Lee
Joy was an absolute joy to work with. Apart from being very experienced, she is approachable, hard working, reliable and always has a friendly and can-do attitude. I would highly recommend working with Joy.
Joy Hsieh
