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Our reviews

  5  
46 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: local expert, clear communication.
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Seller review
They hit the sweet spot with their price recommendation
3 months ago
They hit the sweet spot with their price recommendation

Craig and Karen have been wonderful at supporting our property sale through their local industry knowledge and professional approach to marketing. They hit the ‘sweet spot’ with their price recommendation and gave great advice as to how we should present our property. Thanks, Ulverstone Real Estate - can’t recommend them highly enough! 

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Their Advice Was Spot On
4 months ago
Their Advice Was Spot On

I want to thank Craig and Karen for doing a great job on the sale of my property. Their advice was spot on and they found me a deal I was very happy to accept. I'm grateful my daughter recommended them to me - it was a pleasure to work with them. They're very good at what they do.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Excellent communicator and very effective throughout the entire sales process.
4 months ago
Excellent communicator and very effective throughout the entire sales process.

Thank you so much for handling the sale of our property in Devonport.  It was a pleasure to meet you and not be given a hard sell routine with false promises of price expectations and a realistic marketing program. Craig kept us informed throughout the whole event - which only took 8 weeks from listing to sale. Very happy to recommend Craig for service, efficiency and open communication throughout the sale process.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Buyer review
Nothing was too much trouble
4 months ago
Nothing was too much trouble

Our happy sellers said they aren't 'online' and would "let word of mouth do its thing" The excited buyers, Peter and Pauline said... Highly recommend Ulverstone Real Estate. Craig and Karen helping us find our new home ticked all the boxes and we are very happy. They are organised and prompt, nothing was too much trouble.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Professional, approachable and genuinely supportive
4 months ago
Professional, approachable and genuinely supportive

Craig and Karen were fantastic to deal with throughout the sale of our home. Their communication was impeccable from start to finish and they always answered their phones or got back to us promptly, which gave us a lot of confidence and peace of mind during the process. They kept us informed every step of the way and were professional, approachable and genuinely supportive. Selling a home can be stressful, but Craig and Karen made the experience feel smooth and manageable. I would highly recommend them to anyone looking for real estate agents who truly care about their clients and provide exceptional service.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
They were incredibly understanding
5 months ago
They were incredibly understanding

We cannot recommend Craig and Karen from Ulverstone Real Estate highly enough. From the start, they provided a clear, honest breakdown of the selling process and set realistic expectations that they ultimately exceeded. What truly set them apart was their proactive approach. Since we hadn't secured a new property yet, they went above and beyond to help us find a place that matched exactly what we were looking for. They were incredibly understanding of our busy workloads and our need for a longer settlement, never once being pushy. To top it off, they secured an offer on our home that we simply couldn't say no to. They will be our first choice for any future real estate needs on the Northwest Coast.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Great communication throughout.
5 months ago
Great communication throughout.

Spoke to a few agents before selling - Craig and Karen were easily the best.  Great communication throughout, and Craig put together a deal that made it easy for me to move on. Would definitely recommend.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Hands down the best real estate agent...
6 months ago
Hands down the best real estate agent...

Craig is hands down the best real estate agent here on the coast. I’ve known Craig for many years in another business setting, but this was the first time working with him on a personal and professional level to sell my property. His wisdom, guidance, and experience made the entire process smooth from start to finish — from getting the property ready for market, right through to settlement and helping me transition into my next place. I can’t thank you enough, Mr and Mrs Heppell

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
One of the best real estate agents we have ever dealt with.
6 months ago
One of the best real estate agents we have ever dealt with.

We highly recommend Craig & Karen for their excellent work in selling our property. Craig keeps you well informed throughout the process and explains exactly what is happening. We give them a 10 out of 10.  One of the best real estate agents we have ever dealt with.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
No Nonsense Approach
6 months ago
No Nonsense Approach

“The Heppell Experience”:- We chose Craig and Karen to help us sell our lifestyle property on the recommendation of friends and after a favourable initial discussion. They both warmed to our home and the lifestyle it offered. They work well as a team and Craig’s no-frills, no-nonsense approach quickly zeroed in on an appropriate price level, and focused specifically on real buyers (no tyrekickers in Craig’s words).  Having lived in ( and loved ) our home for nearly 40 years, we knew selling and leaving was going to be a traumatic experience. It was, but with Craig and Karen’s help and expertise, all things worked out well. Thanks again for everything!

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Very Professional
7 months ago
Very Professional

I want to thank Craig and Karen for helping me with the sale of my home. They were very professional and kept me up to date with everything that was happening. I recommend them.

Craig Heppell

Craig Heppell

  5   (46 reviews)
Seller review
Their level of professionalism and continuous communication gave us confidence
7 months ago
Their level of professionalism and continuous communication gave us confidence

Craig & Karen used their wealth of knowledge, insight into the market & great interpersonal skills to show us the clarity & energy we were looking for.  Their level of professionalism and continuous communication gave us confidence that they were working with us to achieve a favourable outcome.

Craig Heppell

Craig Heppell

  5   (46 reviews)
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