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Our reviews

  4.9  
42 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: local expert.
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Seller review
Their Advice Was Spot On
about 1 month ago
Their Advice Was Spot On

I want to thank Craig and Karen for doing a great job on the sale of my property. Their advice was spot on and they found me a deal I was very happy to accept. I'm grateful my daughter recommended them to me - it was a pleasure to work with them. They're very good at what they do.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
They were incredibly understanding
about 2 months ago
They were incredibly understanding

We cannot recommend Craig and Karen from Ulverstone Real Estate highly enough. From the start, they provided a clear, honest breakdown of the selling process and set realistic expectations that they ultimately exceeded. What truly set them apart was their proactive approach. Since we hadn't secured a new property yet, they went above and beyond to help us find a place that matched exactly what we were looking for. They were incredibly understanding of our busy workloads and our need for a longer settlement, never once being pushy. To top it off, they secured an offer on our home that we simply couldn't say no to. They will be our first choice for any future real estate needs on the Northwest Coast.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
Great communication throughout.
2 months ago
Great communication throughout.

Spoke to a few agents before selling - Craig and Karen were easily the best.  Great communication throughout, and Craig put together a deal that made it easy for me to move on. Would definitely recommend.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
Hands down the best real estate agent...
3 months ago
Hands down the best real estate agent...

Craig is hands down the best real estate agent here on the coast. I’ve known Craig for many years in another business setting, but this was the first time working with him on a personal and professional level to sell my property. His wisdom, guidance, and experience made the entire process smooth from start to finish — from getting the property ready for market, right through to settlement and helping me transition into my next place. I can’t thank you enough, Mr and Mrs Heppell

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
One of the best real estate agents we have ever dealt with.
3 months ago
One of the best real estate agents we have ever dealt with.

We highly recommend Craig & Karen for their excellent work in selling our property. Craig keeps you well informed throughout the process and explains exactly what is happening. We give them a 10 out of 10.  One of the best real estate agents we have ever dealt with.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
No Nonsense Approach
3 months ago
No Nonsense Approach

“The Heppell Experience”:- We chose Craig and Karen to help us sell our lifestyle property on the recommendation of friends and after a favourable initial discussion. They both warmed to our home and the lifestyle it offered. They work well as a team and Craig’s no-frills, no-nonsense approach quickly zeroed in on an appropriate price level, and focused specifically on real buyers (no tyrekickers in Craig’s words).  Having lived in ( and loved ) our home for nearly 40 years, we knew selling and leaving was going to be a traumatic experience. It was, but with Craig and Karen’s help and expertise, all things worked out well. Thanks again for everything!

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
Very Professional
4 months ago
Very Professional

I want to thank Craig and Karen for helping me with the sale of my home. They were very professional and kept me up to date with everything that was happening. I recommend them.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
Their level of professionalism and continuous communication gave us confidence
4 months ago
Their level of professionalism and continuous communication gave us confidence

Craig & Karen used their wealth of knowledge, insight into the market & great interpersonal skills to show us the clarity & energy we were looking for.  Their level of professionalism and continuous communication gave us confidence that they were working with us to achieve a favourable outcome.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
I wouldn't hesitate in contacting Craig
5 months ago
I wouldn't hesitate in contacting Craig

I got Craig onboard the selling process of my property initially just for an appraisal as I already had a buyer. It soon became clear that it would be a whole lot easier if he was to organise the contract and follow through the sale.  He was very approachable and happy to negotiate his fee in this circumstance.  Everything went through without any issues and relatively stress free.  If anyone is looking for advice with real estate matters, I wouldn’t hesitate in contacting Craig   

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
We appreciated your advice
6 months ago
We appreciated your advice

I would like to thank Craig and Karen for their professionalism and understanding during a difficult time. Their guidance was very helpful and allowed us to move on. We were very happy with the result you got us for the sale of our dad's house. We would recommend you to anyone who wants to sell. We appreciated your advice on preparing the house for sale. Your promotion and presentation of the house online and at open days including the video tour was very professional, and I think provided buyers with factual information while promoting what the house and surrounds could offer. Thanks for keeping us up to date through the open day, listing and sale.

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Seller review
I learned so much.
7 months ago
I learned so much.

After talking to other realestates about selling and not being happy I was given Craig from Ulverstone Real Estate's number by a friend, and he came highly recommended! Well, I was not disappointed his execution and experience with the market was amazing and I followed all his advice. Within hours of listing I already had a list of potential buyers! I was always kept updated and he was always happy to answer my questions and so easy to deal with - and I learned so much! 

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
Buyer review
You get a personal experience, from a local.
7 months ago
You get a personal experience, from a local.

I bought my house through Ulverstone Real Estate. Found Craig to be friendly. Kept me up to date with the sale, and very professional. I would highly recommend Ulverstone Real estate - you get a personal experience, from a local. 

Craig Heppell

Craig Heppell

  4.9   (42 reviews)
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