Proactive, Persistent and Determined.

It was by pure luck that I landed with Matilda Downard at Umbrella Realty. Being from NSW trying to sell a property on the other side of the country seemed so daunting. I sent out countless emails to real estates across the area trying to find someone to help me. Matilda was the only agent to actually follow through from my initial request and reach out to me within a matter of days. I am more than grateful every day that it was her. From the very beginning she went above and beyond, she was professional, proactive and incredibly attentive, carrying that same level of enthusiasm right through to the end. She kept us informed at every stage handled every minor detail used her own initiative to ensure it was progressing as smooth as possible. Matilda worked tirelessly; committed to providing the confidence we needed throughout what could have been an extremely stressful process. Something that stood out for my partner and I was her willingness to go the extra mile; she was relentless in her commitment to achieving an amazing result. This doesn't take away from the number of challenges we had along the way, even than she never lost sight of what we wanted to achieve and did everything within her power to bring that to fruition. Matilda is truly exceptional, a rare professional whose dedication and commitment set her apart. All in all, I would have no hesitation in recommending her to anyone that is looking for someone who can follow through on a promise with real results.