We found Andrew to be reliable, honest and trustworthy agent when selling our home up until the time the contract was signed. We then felt he didn't feel he was responsible for deposit collection and miss informed us when asked was the deposit paid. We also feel Andrew would have been comfortable with selling the property at a lower price more than $10,000 lower than the actual selling price. The agent failed in receiving of deposits which resulted in an after auction contract being lost. The home had to be re-advertised when another purchaser was found again the deposit wasn't fully paid as per contract. We the sellers followed up with Andrew three times and the deposit still was not fully paid until another agent took over (seemed like Andrew had lost interest) and the purchasers were advised legally that they were in default for not paying deposit as required on the contract. The purchasers fully paid the deposit two weeks before settlement. In essence the house was sold twice because deposits were not received properly. When we followed up with the second agent we were told that Agents are not debt collectors, no they are not, but they are the receiving point of deposits. We have bought and sold previously with other agents and never had these issues. What do you think?

Andrew Cruickshank really knew what he was talking about. Friendly, approachable and no BS! Delivered what he promised and sold my house in 2 weeks at a higher than asking price. Great service and can highly recommend him

Would like to thank both Andrew and Rachael Kapitelli on the professional way they carried out the sale and managed the property while being let. Regards Carole and John McFarlane

Andrew kept us updated weekly. And guided us with the best possible outcome.we felt he had our best interest in mind at all times

Truthfully speaking I didn't think Andrew would be able to sell our home over the reserve and tight timeframe given to him. Initially it was just to get a feel for the market. He absolutely proved me wrong with offers flowing in within 2 weeks and home sold under 30 days. Congratulations on a great job Andrew!! :-) You definitely threw us off guard (in a god way)

We would like to thank Andrew for all his work throughout our sale. The communication was great and we were kept up to date with everything. Would highly recommend, whatever he promised he certainly delievered!

I had a fantastic experience using Andrew from First National. He was friendly face after dealing with lots of dodgy real estate agents in the area asking me for unconditional offers. Andrew was honest, fair and upfront. I would definitely use him again.

Communion was great I would highly recommend Andrew

Andrew went through the whole selling process step by step, explaining what was the best way to sell my property. I did take on the advice he had given me with the Advertising and the Cleaning up of the Property which did make it easier to sell. Andrew was very confident that the Home would sell within the two weeks of Advertising - Which it did - Going above asking price. Congratulations to Andrew for being very Professional easy to work with, I would highly recommend Andrew to my Family and Friends who are in the Building Business in Werribee. Once Again, Thank you Andrew for your "A" Grade Service.

good communication and customer service.

great agent，nice person。guide me thourgh as well。

Thanks Andrew for selling my property in such short time and making the whole process easy.