We loved working with James on the sale of our home. I say that as he kept us informed throughout the whole process. He knew the market we were selling in extremely well and was able to give sound advice in the midst of uncertain times with Covid restrictions in place. He and his team were able to take the emotion and stress out of the process. We will definitely be using James and Impact realty again in the future. Can't recommend them highly enough.

Buying property can be a nerve racking time. James whole heartedly provides a comfortable approach, confidentially assists in what you’re looking for, is knowledgeable in all facets of the industry and ensures a smooth transaction from first meeting right through to the end. James is certainly your go to agent!

James and the team were extremely helpful in navigating the challenges of selling a property during covid restrictions. I would not hesitate to recommend their services.

Working with James was a rare experience! He was helpful and outstandingly honest with us not to mention his dedicated attempts to satisfy our needs.Thanks James!

James and his team were extremely helpful in assisting us with our Mt Eliza purchase. Highly recommended.

James was fantastic and worked with my changing circumstances and adapted to the challenges of covid to get me a result. He was great at keeping me up to date and communicating with me and I felt I could really trust James to advocate for me and be honest and clear. Would highly recommend James and the Impact team.

We met James at an open for inspection for a property that wasn’t right at all for us. He took the time to chat to us and then suggested a couple of other properties he had available which he thought might suit us more. One of them wasn’t on the market but he arranged a private inspection for us and we loved the home and went on to buy it. James is a great communicator, really listens to what it is you’re looking for and makes recommendations based on that. He also responds quickly to any queries. He was fantastic with liaising with the seller for us as we wanted to buy some garden items from them and with facilitating our pre settlement inspection during COVID. Clear he’s very knowledgeable about the market in mount Eliza and has a good mix of properties. If you’re looking to buy or sell would definitely recommend getting in touch with him.

James is reliable and honest, I think that's all you need from an agent!!! He made the entire process smooth and easy :)

Great knowledge of the house and area with good communication to the buyer. Sold after first viewing A+

We met James from Impact Realty at an open for inspection back in June. It wasn't what we were after but he took the time to talk to us and explore what we were looking for and luckily for us he did. He introduced us to a property that was to be listed in the coming months that ticked all the boxes. James was informative throughout the process and very easy to deal with as our finance took a little longer than expected. We would definitely recommend James and the team at Impact highly.

We had a great purchasing experience with James and Impact Realty Group across a number of properties before we finally secured our new home. James is not pushy, very accomodating and works had to keep you informed throughout the whole process.

I couldn't be happier with my selling experience thanks to the professionalism, market knowledge and dedication of James Merchan from Impact Realty Group. The process was made effortless and stress free. I can't recommend James enough – his passion for the industry and great communication skills gave me confidence every step of the way.