Very good knowledge and resides in the area, kept us well informed of all developments and progress of sale.

James and his team have been so helpful throughout the whole process. Their communication is fantastic, clear and precise. We felt very comfortable with the whole team. Would definitely use James and Impact reality , and would look to use them if we were to sell in the future.

James and Deb, have both been so very professional, reliable, honest and hard working for our Mount Eliza sale, and an absolute pleasure to work with in a challenging market! I'd highly recommend putting your house and faith in Impact to achieve great results!

Genuine people, easy to speak with and lovely to work with throughout the whole process. We initially spoke with Ronnie over the phone, then met her at the first open, then John at the second inspection and throughout the purchasing process. Throughout the whole process your team have been fantastic. We really appreciated your non-pressured approach, your transparency and honest conversations and letting us go at our own pace when soaking in the property and deciding whether it felt right. We are thrilled to have found our new home! Thanks again so much!

James, John and the team did an outstanding job with the sale of our property. Communication and follow up was spot on, keeping us abreast of any progress all the way through the campaign. Their hard work and diligence led to a great result in a very challenging market. Special shout out to John Merchan who went the extra mile to help achieve the result. If you are looking to sell, I would highly recommend engaging James, John and the team at Impact.

James, Deb and Ronnie from Impact Realty worked diligently with integrity to get an amazing result for our recent sale of our Mount Eliza property. Communication was always friendly and timely, there was nothing to hard for the team. We really appreciated their refreshing business approach. Do not hesitate to engage the team at Impact Realty.

The Impact team were fantastic; providing excellent advice, direction and support to maximise our sale potential. The de-clutter and styling advice and photos presented our home at its best for for sale. Their follow up after the inspections was timely and comprehensive, therefore we would recommend the Impact team in this local market.

We've had a great experience with Deb Merchan and the whole Impact team from open house, offer stage and closing. Clear, informative and thorogh communication. We genuinely felt they were as excited for us as we were in securing the house.

James's knowledge of the value of our land and home was a breath of fresh air. He handled our sale with the utmost integrity and professionalism. James and Deb Merchant have a sound understanding of every step that is required to sell your home. They have created a team who regard your needs as they would their own. We are so grateful to James and Deb and all the skilled Impact Mt Eliza team for their direction and care. We highly recommend Impact Mt Eliza to anyone intending to sell their property. Thank you Impact Mt Eliza.

Extremely knowledgeable about the Mount Eliza marketing and has realistic pricing.

We selected Impact as our Real Estate Agent based on the number of successful Sold Notices quite evident in the Woodland area. We found James Merchan and his crew to be highly professional and caring in guiding us through our emotions to sell our property. Special mention of Ronnie, John, and Debbie. We highly recommend Impact to secure maximum selling price for your property.

James was very pleasant and easy to deal with. We found his honesty of the local market very helpful and the buying process was very smooth.