We had a really nice experience with James and his team at Impact Reality. They were friendly, helpful and not pushy at all.

John Merchan was remarkably professional and personable throughout our engagement. He was clear and honest with all communication, while be responsive and sensitive to our needs. I highly recommend his as an agent.

We had a wonderful experience dealing with James, John and the team in the purchase of our property. They were clear and concise with theirs and the vendors expectations, and made the negotiations as seamless as possible. Great communication from start to finish and can’t recommend them enough

Hi all , we were considering selling and had a chat with James and the team. We were not staying at the property much and thought it may be time to sell. We did an off market sale. The team had the property sold within a couple of weeks and at the price we had asked for. Because the sale was off market, we had no expensive advertising and the fees payable to Impact were very fair.

After dealing with a few of the agents down on the Peninsula whilst trying to buy a property he was fantastic and spent a lot of time giving us guidance and advice. James even took us on guided tour of Mt Eliza to show us around prior to making an offer. Hes a terrific agent!

From beginning to end I have experienced a very smooth efficient professional friendly and successful service from James and the whole team My house was priced appropriately to sell and it did in 4 days I received 4 offers The marketing plan worked creating a high level of interest and competition This enabled me to move forward with my life I was at all times treated respectfully listened to helped and supported A great result Thankyou Impact

James, Deb, John and Ronnie are an OUTSTANDING TEAM. Their knowledge of the market, empathy, honesty and fast feedback can be absolutely relied upon. From gaining access with the tenant to prepare marketing material and using an off market/database approach, the house sold on an unconditional contract in 10 days. In a very challenging market, the house sold at the midpoint of the recommended range, Impact certainly deserve their Number 1 Rating as Best Agent.

James and Ronnie were an amazing team to work with hassle free and professional service. Very pleased with the result as we sold on first open. We highly recommend their services.

James was really professional from start to finish. He supported us through the whole process which was protracted in the current market. He and the broader team was responsive and transparent throughout the process and kept me up to date with all developments. I would highly recommend James around the Mt Eliza area, his knowledge of the market is outstanding and as I mentioned his process and professionalism is top notch

James and John helped me secure an amazing property, they organised a private inspection and were great, professional and easy to deal with

James was an excellent agent to purchase through, which isn't always the case for some other agents! He advocated well for both parties which resulted in my successful purchase of the property. Thanks for all your hard work James.

This is the second time we’ve sold with James and he continues to impress us. Selling our house was a very easy, quick process and we got a great price for our house. The whole team are professional and so lovely. Such a great experience.