Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Highly professional, well organised and great experience
over 1 year ago
Highly professional, well organised and great experience

Jess had a very professional and had a detailed plan, lots of information and engaging approach making my journey through the sales proecess very smooth. Jess is very knowledgeable about the market, the processes and her team was easy to engage and provided good feedback and advice throughout the sale of my property. I would recommend Jess and the team at Stone Gungahlin to anywho looking to sell or buy a property in the Gungahlin area.

Seller review
Fantastic Experience - Professional, thorough, communicative
over 1 year ago
Fantastic Experience - Professional, thorough, communicative

Jess and her team were fantastic in every aspect. They were very communicative throughout the entire process, and willing to make adjustments as needs changed. Would definitely go through them again.

Seller review
Professional and Knowledgeable
over 1 year ago
Professional and Knowledgeable

We recently had the pleasure of working with Jess and the Stone Real Estate team to sell our home, and the entire experience was outstanding. From the moment we met with Jess she was incredibly professional and approachable, offering helpful advice that made the process easier and less overwhelming. They provided clear and timely communication, ensuring we were always in the loop with every update, showing, and offer. The marketing of our home was exceptional, and we were impressed with how quickly our listing gained attention. Thanks to Jess and the team's hard work and commitment, we sold our home in no time and at a great price. We felt confident and supported throughout the entire process. We highly recommend Stone Real Estate to anyone looking for a reliable, dedicated, and knowledgeable real estate agent.

Seller review
Amazing! Highly recommend 🤩
over 1 year ago
Amazing! Highly recommend 🤩

Jess and her team were amazing! They flew into action to get the house ready and on the market keeping me updated every step of the way.

Seller review
Very Experienced!
over 1 year ago
Very Experienced!

Jess Smith and her team at Stone Real Estate took care of everything from the moment we decided to sell our property! Throughout the process Jess was responsive, transparent and we trusted her judgment completely. We cannot thank her and the team enough for all their efforts.

Seller review
Professional, friendly and quick!
over 1 year ago
Professional, friendly and quick!

From day one Jess managed our home sale in an honest and friendly manner that gave us the assurance that our choice of the Stone Gungahlin team as our agents was the right one. Jess and the team’s view that our home’s unique features made it stand out from others, would appeal to a broad range of buyers so that quick sale eventuated. Jess displayed an optimistic outlook at all times with her professionalism and advice greatly appreciated. Well done Jess and Shaye and thanks to all the team at Stone Gungahlin.

Seller review
Brilliantly effective
over 1 year ago
Brilliantly effective

Jess and her enthusiastic and professional team are the reason Stone Real Estate is the top rated Realty business in town. Jess' bright enthusiastic and very knowledgeable and experienced approach demystified and made the whole process a breeze. Jess communicated, included and advised us every step of the surprisingly no stress journey.

Seller review
Fantastic Agent. Highly recommend.
over 1 year ago
Fantastic Agent. Highly recommend.

Jess and her team are amazing and can’t recommend her highly enough. Jess’s knowledge of the market was spot on and it’s been hands down the best customer service I have ever received when selling a home. Jess and her team made the process painless from start to finish. I wouldn’t hesitate to recommend Jess to anyone looking to sell.

Seller review
Sold our house through Stone Real Esate.
over 1 year ago
Sold our house through Stone Real Esate.

I have known Jess professionally for over 10 years and have bought and sold a property through her. Jess and her team were very professional and maintained good communication. Jess is very experienced and I would highly recommend her.

Buyer review
Outstanding Market Expertise, Clear Communication, and Exceptional Professionalism
over 1 year ago
Outstanding Market Expertise, Clear Communication, and Exceptional Professionalism

Jess provided an exceptional level of service throughout the property purchase process. Jess’s in-depth market knowledge, transparent communication, and professionalism were evident at every stage. Jess explained each step clearly and concisely, ensuring we fully understood our options. No query was too small, and she responded promptly—even outside business hours. Her confident and customer-focused approach made the experience seamless and stress-free. A truly outstanding sales professional

Seller review
The best in the business.
over 1 year ago
The best in the business.

We have known Jess for many years in the property market in Canberra and have always found her insights, approach to problem solving and recommendations to be exceptional. This was our second sale with Jess. When we made the decision to sell, given that our property was leased through Stone we didn't hesitate to contact her to manage the sale of our home. She came to our house to talk about timeframes, approaches, comparable properties, market conditions, ideal circumstances and more. Communication was regular and informative, so we knew what was unfolding and the next steps throughout the whole process. A great result with a happy buyer and we couldn't be happier ourselves. We would highly recommend Jess to anyone we know (and anyone we don't). She is a pleasure to deal with and professional in all aspects of her work.

Buyer review
Wonderful Team that go the extra mile!
over 1 year ago
Wonderful Team that go the extra mile!

Jess and her team were a pleasure to work with! Providing me with straight honest answers and assisting me with all my questions made this purchase a simple and smooth process! Highly recommend!

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