Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
There are not enough stars for Jess Smith
almost 2 years ago
There are not enough stars for Jess Smith

We sought out two agents and on meeting Jess it was such a wonderful experience, this lady is a true professional. She immediately put us at ease and quickly explain her proposal for the sale of our property. She explained exactly what and how best to offer the property for sale and this was exactly how it occurred. Jess, consistantly maintained an open line of communication with us ensuring exactly what was happening and when it would happen. Her market knowledge assisted us greatly and we were completely at ease with her suggestions. At all times we were completely comfortable with the progress of the sale keeping us informed and providing feedback. Having just recently sold my mothers property I wish that Jess had been available to sell that one as well. I can not thank her for a total professionalism throughout the whole sale process. Thanks Jess you have been wonderful.

Buyer review
Jess is supportive and respectful
almost 2 years ago
Jess is supportive and respectful

Jess is professional and respectful. She is kind and gentle, not like some other agents who’s belittling the buyers, or telling misguided information, or pushing to buy. The whole team is very friendly and supportive. Being able to respond to questions very quickly and in a honest, respectful manner. Very good!

Seller review
Very Professional Estate Agent
almost 2 years ago
Very Professional Estate Agent

Jess and her team worked hard throughout the campaign. They communicated effectively, answered questions and prepared us for auction day and what to expect. Jess and her team were honest, thorough and very effective at achieving the best price for our property. We would highly recommend her.

Seller review
Excellent agent
almost 2 years ago
Excellent agent

Jess and her team have made the entire process of selling my property so much easier than I expected. I was kept in the loop at all stages of the process, with constant communication and clear advice. Jess’ local knowledge and experience was clear from our very first meeting, and her team is a reflection of her professionalism and high standards. It was wonderful to work with Jess on this sale, and I’d recommend her to anyone looking to sell or buy in Canberra.

Seller review
Review of Jess Smith, Principal Agent, Stone Gungahlin
almost 2 years ago
Review of Jess Smith, Principal Agent, Stone Gungahlin

We recently had the pleasure of working with Jess Smith, Principal agent, Stone Real Estate, Gungahlin who sold our investment property in Crace. We couldn't be happier with the experience and outcome. From our initial meeting to the closing day, Jess demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jess's expertise was evident in every step of the process. She provided invaluable advice on preparing our home for sale, ensuring it looked its best and attracted the right buyers. Her marketing strategy was top-notch, utilising high-quality photos, virtual tours, and targeted advertising that generated significant interest. What truly sets Jess apart is her genuine care for her clients. She took the time to understand our needs and worked tirelessly to achieve the best possible outcome for us. Her positive attitude, combined with her knowledge and expertise, made the entire selling process smooth and stress-free. I highly recommend Jess Smith to anyone looking to buy or sell a home. Her commitment to excellence and client satisfaction is unmatched. Thank you, Jess, for your hard work and dedication – you made a potentially daunting process an absolute pleasure!

Seller review
Best agency we've ever used! Highly recommend
almost 2 years ago
Best agency we've ever used! Highly recommend

Stone Gungahlin sold a property for us a few years ago, and when we needed to sell again we didn't hesitate - we picked up the phone and called them. They are totally professional and really understand their business. We really appreciated the excellent communication throughout the entire sale process. Thank you Jess and team!

Seller review
Knowledgeable Agent
almost 2 years ago
Knowledgeable Agent

Very positive, friendly and had great market knowledge across the region. Communication prior to the sale was regular. I would recommend Jess and found her to be very professional.

Seller review
10 out of 10!!
almost 2 years ago
10 out of 10!!

The level of service is above and beyond. Jess’s knowledge of the market, and the selling through to settlement process is impressive. My husband and I recently sold our investment property (while living in a different state!) and Jess was with us every step of the way to make sure everything ran smoothly (even taking my late night / weekend calls!). The advertising campaign was also very professional, and I like that elements of their package/s were negotiable to suit our needs (we found other realtors were not that flexible or accommodating). If you’re looking for a knowledgeable, and experienced realtor who takes great care of their clients from start to finish then Jess Smith from Stone Real Estate is the one. Thanks Jess!

Seller review
Wonderful Service
almost 2 years ago
Wonderful Service

Jess was fantastic from start to finish of the whole sale process. She informed me every step of the way on how my sale was tracking. Her team is supportive and professional and we were happy on Auction day. I highly recommend Jess and her team.

Buyer review
Shaye’s support was excellent during the buying process.
almost 2 years ago
Shaye’s support was excellent during the buying process.

Shaye made our experience with buying a property enjoyable by providing excellent support throughout the process. She showed her expertise and familiarity with the Canberra real estate market by responding to our numerous enquiries with understanding and grace throughout the purchase process. In addition, Shaye demonstrated patience during the entire process of buying the property. She was very helpful during the property inspections and was always on time and accommodated our work commitments.

Seller review
Great service
almost 2 years ago
Great service

Great service. Stone were great. They took care of everything leaving me feeling like I was in safe hands would highly recommend them to anyone wanting to sell their house. 5 star

Seller review
Excellent Real Estate Agent
almost 2 years ago
Excellent Real Estate Agent

Jess was an excellent choice for us when we decided to sell our first home. She and her team were responsive to our questions, listened to our requests, and delivered every time. Our house sold a week after being on market, and I believe that her efforts and expertise significantly to that success. We highly recommend her.

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