Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Knowledgeable and professional with a personal touch
about 2 years ago
Knowledgeable and professional with a personal touch

The following review is for Jess Smith, Jess Doolan and the other team members at Stone Real Estate (Gungahlin) who assisted with the sale of our home. We found the Stone Team to be very professional. Their knowledge of the real estate market for our type of home in our area proved to be accurate. This provided a good basis for deciding the price to be accepted on the day of auction. The team’s communications were timely and useful. We were given regular updates on the progress of the sale process. Most of our in-personal contact with the Stone Team was with Jess Doolan. She was our regular advisor and conducted most of our ‘open-homes’. Jess brought a very personal and reassuring presence to what was at times a rather exhausting and anxious process. We would be happy to use Stone Gungahlin’s services again. Philip Brown & Veneta Amies

Seller review
We highly recommend Jess Smith and her team at Stone Gungahlin Real Estate
about 2 years ago
We highly recommend Jess Smith and her team at Stone Gungahlin Real Estate

We found Jess to be extremely experienced and has extensive knowledge within the real estate market. She guided us through the marketing strategy right through to the sale which was to our expectations. The team at Stone Gungahlin were also extremely helpful and friendly along the way which made the process from start to finish seem effortless. We are very happy with the results.

Seller review
Great outcome achieved
over 2 years ago
Great outcome achieved

Good not be happier with the outcome of all the great work undertaken by Jess and her team at Stone. A 6 star performance.

Seller review
Fantastic!
over 2 years ago
Fantastic!

Great communication and a delight to go through the process of selling our home with

Seller review
Attentive and knowledgeable
over 2 years ago
Attentive and knowledgeable

Jess and her team were very attentive and had many strategies ready to respond to different scenarios. Appreciate the effort and support for this sale.

Seller review
There are not enough stars for Jess Smith
over 2 years ago
There are not enough stars for Jess Smith

We sought out two agents and on meeting Jess it was such a wonderful experience, this lady is a true professional. She immediately put us at ease and quickly explain her proposal for the sale of our property. She explained exactly what and how best to offer the property for sale and this was exactly how it occurred. Jess, consistantly maintained an open line of communication with us ensuring exactly what was happening and when it would happen. Her market knowledge assisted us greatly and we were completely at ease with her suggestions. At all times we were completely comfortable with the progress of the sale keeping us informed and providing feedback. Having just recently sold my mothers property I wish that Jess had been available to sell that one as well. I can not thank her for a total professionalism throughout the whole sale process. Thanks Jess you have been wonderful.

Buyer review
Jess is supportive and respectful
over 2 years ago
Jess is supportive and respectful

Jess is professional and respectful. She is kind and gentle, not like some other agents who’s belittling the buyers, or telling misguided information, or pushing to buy. The whole team is very friendly and supportive. Being able to respond to questions very quickly and in a honest, respectful manner. Very good!

Seller review
Very Professional Estate Agent
over 2 years ago
Very Professional Estate Agent

Jess and her team worked hard throughout the campaign. They communicated effectively, answered questions and prepared us for auction day and what to expect. Jess and her team were honest, thorough and very effective at achieving the best price for our property. We would highly recommend her.

Seller review
Excellent agent
over 2 years ago
Excellent agent

Jess and her team have made the entire process of selling my property so much easier than I expected. I was kept in the loop at all stages of the process, with constant communication and clear advice. Jess’ local knowledge and experience was clear from our very first meeting, and her team is a reflection of her professionalism and high standards. It was wonderful to work with Jess on this sale, and I’d recommend her to anyone looking to sell or buy in Canberra.

Seller review
Review of Jess Smith, Principal Agent, Stone Gungahlin
over 2 years ago
Review of Jess Smith, Principal Agent, Stone Gungahlin

We recently had the pleasure of working with Jess Smith, Principal agent, Stone Real Estate, Gungahlin who sold our investment property in Crace. We couldn't be happier with the experience and outcome. From our initial meeting to the closing day, Jess demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jess's expertise was evident in every step of the process. She provided invaluable advice on preparing our home for sale, ensuring it looked its best and attracted the right buyers. Her marketing strategy was top-notch, utilising high-quality photos, virtual tours, and targeted advertising that generated significant interest. What truly sets Jess apart is her genuine care for her clients. She took the time to understand our needs and worked tirelessly to achieve the best possible outcome for us. Her positive attitude, combined with her knowledge and expertise, made the entire selling process smooth and stress-free. I highly recommend Jess Smith to anyone looking to buy or sell a home. Her commitment to excellence and client satisfaction is unmatched. Thank you, Jess, for your hard work and dedication – you made a potentially daunting process an absolute pleasure!

Seller review
Best agency we've ever used! Highly recommend
over 2 years ago
Best agency we've ever used! Highly recommend

Stone Gungahlin sold a property for us a few years ago, and when we needed to sell again we didn't hesitate - we picked up the phone and called them. They are totally professional and really understand their business. We really appreciated the excellent communication throughout the entire sale process. Thank you Jess and team!

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