Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Outstanding agent
over 2 years ago
Outstanding agent

I am very happy with the service I received from Jess Smith. Jess is a lovely person, very easy to communicate with. Jess goes above an beyond to assist her clients. The whole process from engagement to sale was stress free. Jess clearly guides you through the whole process and worked hard to achieve the highest sale price possible. Jess provides regular updates so you know exactly where in the sale process you are and what the next steps are. Jess even provided some advice regarding the buyer's requests. I would definitely work with Jess again in the future should the opportunity arise.

Seller review
Lucky us! What an amazing team Jess brought to us!
over 2 years ago
Lucky us! What an amazing team Jess brought to us!

It was a new experience for us but Jess and her team made sure it was a great enjoyable one! Jess is very down to earth, professional, open and approachable. She was always available and ready to support us...form start to finish! I am forever grateful for Jess, Shaye, Alex and the Stone team for such great care and service they provided! 100 out of 10

Buyer review
Responsible and caring
over 2 years ago
Responsible and caring

Jess and her team are fabulous. I feel thankful for their work. They're willing to help for every step and easy to work with.

Buyer review
House buying - dream run…
over 2 years ago
House buying - dream run…

We have had contact with Jess and her team for over 18 months as we looked for our new home. Throughout this time her team was friendly, responsive and knowledgeable. We were provided with personal alerts for new properties and realistic advice regarding house prices and market trends. We would absolutely recommend Jess due to her professionalism- communication and ability to build relationships.

Seller review
Would recommend Jess Smith.
over 2 years ago
Would recommend Jess Smith.

Jess was very professional at every step of the way. Very knowledgeable & easy to work with. The feed back was excellent, we always knew what was happening in regards to open homes etc. Wouldn’t hesitate to recommend Jess & her team.

Buyer review
Great experience
over 2 years ago
Great experience

Jess sold us our first property and we were really happy with the service given. She was responsive and helpful, always happy to explain things to us.

Seller review
We've now Sold TWICE with Jess!
over 2 years ago
We've now Sold TWICE with Jess!

After selling our investment property last year with Jess and her Team we had no doubt in returning this time for our second property. As we live Interstate we were unable to meet in person but felt 100% included, supported and informed through the whole process. The communication was second to none and her professional advice and knowledge helped us secure a great sale. Thank you once again!

Buyer review
Jess is professional, friendly, transparent and will stay with you throughout the buying process.
over 2 years ago
Jess is professional, friendly, transparent and will stay with you throughout the buying process.

Jess was great from the very first moment we made contact. She was super professional but also friendly and the type of person who made it easy to work through the buying process, particularly in our unique circumstances of living overseas and looking for a home to buy for our return to Canberra for our growing family. She made time for us around our different time zones, was so flexible and responsive and would always take the time to talk us through any questions or concerns we had. Jess is someone who we could trust to represent our needs and be a balanced person to achieve the best outcome for buyer and seller. She would go above and beyond frequently. I would definitely work with Jess again to buy another property and would recommend her to anyone looking to buy. Working with Jess felt more like working with a friend than a real estate agent. Which made it all the easier to communicate and find a great outcome.

Seller review
Absolutely brilliant agent with a fantastic team!
over 2 years ago
Absolutely brilliant agent with a fantastic team!

I've now gone to Jess twice to sell a home, after a glowing recommendation from friends, and now I also enthusiastically recommend her. Jess is both pragmatic and empathetic - she will guide you with sensible advice right through the practicalities of selling, while also understanding with great patience and kindness that selling a home can be an emotionally charged experience. She also surrounds herself with a team that shares her values and professionalism. Their communication and market knowledge also can't be faulted. Very highly recommended.

Seller review
Good result in a difficult market
over 2 years ago
Good result in a difficult market

Jess and the team demonstrated excellent levels of commitment and intimate local market knowledge leading to a successful sale in a very unpredictable property market. We really appreciated her transparency in dealing with potential buyers.

Seller review
Excellent Communication
over 2 years ago
Excellent Communication

Jess, Alex and Shaye were very engaging throughout the selling process. Communication was clear and constant. Jess' experience and knowledge of the market was very valuable with welcomed advice provided as needed.

Buyer review
Brilliant from go to whos
over 2 years ago
Brilliant from go to whos

Jess is a suburb subject matter expert and with her team gave invaluable insight into the property and local facilities / amenities. Professional insights and guidance throughout the process. Respectful, timely, courteous….enthusiastic!

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