Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Buyer review
Excellent communication
about 3 years ago
Excellent communication

Was very easy to work with. Had great communication and had a very hard working team behind her.

Seller review
Extremely Satisfied
about 3 years ago
Extremely Satisfied

Jess recently sold our house in Baratta. We live interstate but Jess organised everything for us. She was amazing. Jess is so motivated and friendly - nothing was a bother. Her professionalism and enthusiasm are second to none. Jess kept us informed through the whole process and she was always there if we had any queries. She has very good market knowledge and gave us great advice. We would highly recommend Jess to anyone thinking of selling their home and can’t thank her enough for all the effort she put into selling our house for us.

Seller review
5 Star Agent
about 3 years ago
5 Star Agent

Jess and the team were super accommodating and customer service was fantastic. We’ve dealt with other real estate agents in the past but I won’t use anyone else now. They took the time to present all options to us and a visual timeline so we understood everything. The communication was just outstanding. Thank you so much guys. You’ve been amazing!

Buyer review
Gems in Canberra
about 3 years ago
Gems in Canberra

My experience was great with Jess and team. All team from stone real estate had very good knowledge and they had good understanding of our objective and worked closely with us to accomplish it.

Seller review
Professional, Knowledgeable and Informative
about 3 years ago
Professional, Knowledgeable and Informative

We originally went with Jess Smith from Stone real estate based on the provision of data they advised we would receive. Our experience was so much better than just data. Jess and her team at Gungahlin provided wonderful communication throughout the sales process, which meant that we were always able to make well informed decisions on our sales process and communicate this back to Jess and the team. It also meant that on auction day we were able to make the correct decision for us based on the data provided by Jess which made the sales process so much easier for us. Thank you Jess, Jess and Shaye, it was lovely working with you throughout the sales of our house and your expert advice made our experience so much better than we ever expected.

Seller review
Great from start to finish!
about 3 years ago
Great from start to finish!

We knew the sale of our investment property was in excellent hands having originally purchased the unit from Jess years ago. Jess’ outstanding knowledge of the market, calm attitude and expert negotiation skills gave us confidence throughout the sale process. Highly recommend Jess and her team to anyone looking to sell!

Seller review
Outstanding agent
about 3 years ago
Outstanding agent

I am very happy with the service I received from Jess Smith. Jess is a lovely person, very easy to communicate with. Jess goes above an beyond to assist her clients. The whole process from engagement to sale was stress free. Jess clearly guides you through the whole process and worked hard to achieve the highest sale price possible. Jess provides regular updates so you know exactly where in the sale process you are and what the next steps are. Jess even provided some advice regarding the buyer's requests. I would definitely work with Jess again in the future should the opportunity arise.

Seller review
Lucky us! What an amazing team Jess brought to us!
about 3 years ago
Lucky us! What an amazing team Jess brought to us!

It was a new experience for us but Jess and her team made sure it was a great enjoyable one! Jess is very down to earth, professional, open and approachable. She was always available and ready to support us...form start to finish! I am forever grateful for Jess, Shaye, Alex and the Stone team for such great care and service they provided! 100 out of 10

Buyer review
Responsible and caring
about 3 years ago
Responsible and caring

Jess and her team are fabulous. I feel thankful for their work. They're willing to help for every step and easy to work with.

Buyer review
House buying - dream run…
about 3 years ago
House buying - dream run…

We have had contact with Jess and her team for over 18 months as we looked for our new home. Throughout this time her team was friendly, responsive and knowledgeable. We were provided with personal alerts for new properties and realistic advice regarding house prices and market trends. We would absolutely recommend Jess due to her professionalism- communication and ability to build relationships.

Seller review
Would recommend Jess Smith.
about 3 years ago
Would recommend Jess Smith.

Jess was very professional at every step of the way. Very knowledgeable & easy to work with. The feed back was excellent, we always knew what was happening in regards to open homes etc. Wouldn’t hesitate to recommend Jess & her team.

Buyer review
Great experience
about 3 years ago
Great experience

Jess sold us our first property and we were really happy with the service given. She was responsive and helpful, always happy to explain things to us.

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