Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Excellent bespoke service and great attention to detail
over 3 years ago
Excellent bespoke service and great attention to detail

Jess and the team were absolutely excellent throughout the whole process of selling our home. They provided thoughtful and tailored advice around the approach to market, kept across everything in detail throughout the campaign, and were extremely responsive to us as sellers, and also to potential buyers. Friendly, personable, supportive and thorough, we at all times felt we were in excellent hands, and can't thank Jess and the team enough for their hard work to sell our property. We would not hesitate to recommend Jess and Stone to anyone wanting to sell their property.

Seller review
Amazing end to end service
over 3 years ago
Amazing end to end service

This is the second time we have been involved with Jess for real estate in Canberra and cannot think of anyone else we would use moving forward. Jess was great with communications as well as being honest and open in all discussions regarding the sale of our property. Her knowledge of the local market was invaluable as well as her level headed approach in a stressful time is what we valued most. We look forward to dealing with Jess and her team again in the future.

Seller review
Amazing results
over 3 years ago
Amazing results

There are no words to express my huge gratitude to you and entire team for the advice you provided and for being so accommodating and responsive to all the requests. Jess and her team were always available for home inspections. Her team responsiveness was incredible. It was our pleasure to have stone as a representative for our home. We truly appreciated their marketing strategy and support. It’s easy to push paper and get the signatures, but they are really focused on making sure people are satisfied throughout the process. I cannot say enough about my experience with Jess. She and her entire team have set the highest standards, commitment to results with smart negotiation, and created inspiring stories. We are very happy with the service we have received and will recommend to everyone we know.

Buyer review
UNDERSTANDING AND PROFESSIONALISM
over 3 years ago
UNDERSTANDING AND PROFESSIONALISM

Jess was very professional and extremely personable. She provided clear guidance and direction which enabled my wife and I to quickly mavigate around purchasing obstacles. We were conflicted on 2 properties however Jess provided balanced advice, drawing on her experience and understanding of the market. She worked closely with all parties, providing the time and space we needed to make the right choice for us. Her energy and enthusiasm was clear to see, working for the sellers with honesty and integrity. I am sure they feel happy with the price we paid, as do my wife and I. I would certainly use Jess if I were to sell in the future. She was genuinely interested from the outset and her management of the process was impressive.

Seller review
Enjoyable Experience
over 3 years ago
Enjoyable Experience

We loved working with Jess, she was very professional and honest. We had a bad experience in the past and wanted this one to be more relaxed and enjoyable and Jess definitely helped with that. She has a great team working alongside her and everyone on the journey was very helpful. We were extremely happy with a quick sale and would definitely work with Jess again.

Seller review
Amazing agent!
over 3 years ago
Amazing agent!

So grateful we had Jess selling our home! they made the whole process so easy and were always in constant contact with us. Definitely recommend using Stone to sell your home!

Buyer review
A journey of dream house
over 3 years ago
A journey of dream house

Jess helped us in smooth transition of purchasing our dream house. Extremely cooperative and ready to answer questions anytime.

Seller review
Simply the best
over 3 years ago
Simply the best

From the moment we met Jess and her team we knew we made the right choice. Throughout the process Jess has been professional, knowledgeable and willing to go above and beyond to make the process of selling our family home as stress free as possible. We couldn’t be happier with our result.

Buyer review
Making the Process easy
over 3 years ago
Making the Process easy

Jess was super polite and kind, they made the process single and easy. It was lovely having them by our side during this stressful time in the market. They wrapped our house with a blue ribbon and even left us a little gift which was just amazing. I thank them so much for all their hard work.

Buyer review
Ability to read her audience
over 3 years ago
Ability to read her audience

From the get go there was an aura to Jess’ ability to relate to her audience. She guided us in the exact direction we needed to go and we bought our beautiful villa the same day. Thank you so much.

Seller review
Stone have been like family to us ❤️
over 3 years ago
Stone have been like family to us ❤️

I am lost for words in trying to explain just how incredible this team is. We initially rented our property through stone and had the most wonderful experience with Amanda and Izzy. Later this year we decided to sell our home and we were immediately greeted with the wonderful Jess (Doolan) and Jess (Smith) team who have absolutely gone above and beyond to calm our nerves, keep us informed and get the best possible price for our home. We are so incredibly grateful. Not only are the Jess and Jess team the most professional, well informed and intelligent professionals, they are truly beautiful people who care deeply for their clients. We would also like to send a huge thank you to the “behind the scenes” team. Sam, Shaye, Steve- this very well oiled machine does not happen without all of your hard work. We appreciate you guys so much. (Gen public) If you’re looking for the next agent to sell your home, Jess and Hess at Stone are the ones, you absolutely do not need to look further. They will get you the best price, support you through the process and keep you so well informed you never have to chase for updates. These guys know the market inside and out and you will not be disappointed. Thank you SOOOO much guys, truly. Words fail me to express our gratitude, but please know within yourselves that you really make such a huge difference in what can be a very stressful process. Thank you for helping us sell our home at such a wonderful price! Margaritas all round! Bec & Dan X

Seller review
Jess is totally professional yet her friendly manner make her unique
over 3 years ago
Jess is totally professional yet her friendly manner make her unique

From the time I purchased my property through Jess 5 years ago I knew she would be the one I’d call when it was time to sell. Jess is professional and she has an amazing knowledge of the Canberra market. She is kind and empathetic and was always upbeat - at times keeping me going with her positive energy. Jess is honest and I always felt confident with her advice which resulted in a great outcome on the sale of my property. It was a pleasure to work with Jess and her fabulous team.

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