Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Amazing, amazing, amazing
over 4 years ago
Amazing, amazing, amazing

Jess knew the market, knew my buyers, made the whole process a carefree, worry free, work free experience. Would recommend to anyone.

Seller review
Sale of 1st Investment In Canberra but I live in Sydney - Best Experience
over 4 years ago
Sale of 1st Investment In Canberra but I live in Sydney - Best Experience

I would like to share my personal experience selling my 1st investment in Canberra. I had a tenant who was 6 months behind in rental and Unit in a real mass. I used to manage my investment myself [Advertising, letting and quarterly inspection] but due to Covid and restrictions in travelling interstate, it was difficult to manage – so I decided to sell it. I approached Jess Smith from Stone Real Estate. I am very impressed and thankful for all assistance provided remotely. From Notice of tenancy, inspection, cleaning of unit, delay caused by tenant extra 3 weeks, having buyer ready in advance without advertising through networking, awesome communication through email, phone calls, group chat with the team, accounts team and Property manager all involved in such a smooth transition. I sold it with reasonable budget, and I RECOMMEND – Give Jess a chance and NO REGRETS. I have already planned to sell other properties through her without any hesitation.

Seller review
Go Jess and Stone
over 4 years ago
Go Jess and Stone

Jess is a positive and enthusiastic agent with great communication skills and knowledge of the market. She and her team went out of their way to attract buyers in Covid lockdown times to finalise our sale- we would happily recommend her and Stone to sell your property

Seller review
The Go-To agent for Forde
over 4 years ago
The Go-To agent for Forde

Jess and her team are probably the go-to agency if you are planning to sell, specially in Forde. They are well-informed, have an excellent understanding of the market, and are not afraid to think outside the box to achieve the best result for their clients. When we were interviewing agents, Jess' plans were tailor-made for our circumstances, the property and the market conditions, unlike the cookie-cutter templates from the other agents. We were guided very well throughout the process and achieved a result beyond our expectations. Highly recommend Jess and her team if you are looking to sell.

Seller review
Sale of Bonner Property & guidance with purchase of townhouse closer to Gungahlin town center.
over 4 years ago
Sale of Bonner Property & guidance with purchase of townhouse closer to Gungahlin town center.

Jess Smith has been absolutely amazing,she has been professional,diligent and unflappable in all our dealings with her and the team at Stone. Mature & experienced beyond her years, a tower of strength for us in what can be a very stressful time. She has gone above & beyond to help us in every way, in achieving a great sale of our property in Bonner to guiding us to repurchase a downsizer. Heartfelt thanks & highly recommended without a doubt.

Seller review
Good experience
over 4 years ago
Good experience

Jess and the team were very knowledgeable and a pleasure to deal with while keeping us informed throughout the process. Highly recommended.

Seller review
Jess Smith achieves a fantastic result
over 4 years ago
Jess Smith achieves a fantastic result

Jess and her team were absolutely wonderful. Apart from their enthusiasm and bright personalities their knowledge of the area was unquestionable, their marketing first class, their ability to tap into prospective purchasers enhanced our marketability and throughout to process kept us fully informed and made us feel at ease. The result of all this is that we achieved a fantastic result with little stress. We would highly recommend Jess and her team and Stone

Seller review
Stone Real Estate review
over 4 years ago
Stone Real Estate review

Jess and her team at Stone Real Estate are excellent going above and beyond in marketing and selling our home of 33 years. Professional and confident and all very pleasant to deal with. Thank you all Dave and Jackie

Seller review
5 Star Service - Fully Recommend Jess Smith and Stone Gungahlin!
over 4 years ago
5 Star Service - Fully Recommend Jess Smith and Stone Gungahlin!

Jess Smith and the team at Stone were tremendous! They sat down and listened to our circumstances and then presented the process and scheduled timeline that would achieve our specific needs. They kept us informed and advised throughout the process. They displayed an authoritative knowledge of the market and worked collaboratively with us to achieve a result that was beyond our expectations.

Seller review
Exceptional Service and Trustworthy
over 4 years ago
Exceptional Service and Trustworthy

We have sold a couple of properties through Jess now and each time her service has been exceptional and she has been an absolute pleasure to deal with. Her and JD make an excellent team and go above and beyond throughout the entire process. Even after exchange they have been in regular contact, offering assistance wherever they can. Jess is honest, trustworthy and reliable so you are instantly comfortable putting the sale of your property in her hands. It is clear that Jess puts her heart and soul into her work and is truly passionate about what she does and takes the time to get to know her clients on a personal level so she can provide the best outcome for them. I would not hesitate to use Jess again for future sales and I highly recommend her service to anyone looking at buying and selling.

Seller review
Jess and her team (Jess Doolan and Sam Dyne) are MAGICIANS
over 4 years ago
Jess and her team (Jess Doolan and Sam Dyne) are MAGICIANS

I am so glad that Pearl and I made the decision to sell our 1st home through Jess Smith and her team of two brilliant individuals - Jess Doolan and Sam Dyne .. We never felt once that we were living interstate.. Right from organising a solicitor to chatting with my tenants making them comfortable with the whole sale process and giving me value added tips to increase the value of the property.. The whole communication process was very transparent and timely. The whole team certainly exceeded our expectations and we can't thank these guys enough!! So all you Canberrians if you are looking to sell your property stop pondering and take the 1st step to speak to Jess Smith.. You will never be disappointed. Top stuff Jess, JD and Sam you guys are thorough professionals and surely are magicians in our eyes! Keep up the great work!! - Shell & Pearl!

Seller review
Too Easy!!!
over 4 years ago
Too Easy!!!

Absolutely hands down the best agent in town. Jess made the process of selling so easy considering the challenges faced by lockdown. We cant recommend Jess and the entire Stone Real Estate team highly enough.

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