Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Awesome Experience
over 5 years ago
Awesome Experience

I can’t rate Jess and Team Smith highly enough. They made the whole selling process so simple. Nothing was too much trouble and all requests were followed up. I was kept informed at every step and one of the team was always in contact. I would definitely recommend Jess to anyone looking for an agent. Thank you Jess, JD and Linley!

Buyer review
Great communication, courteous and so professional
over 5 years ago
Great communication, courteous and so professional

Jess is so courteous and considerate, sending simple reminders of meetings, understanding your concerns and finding ways to address them, sorting everything out. Exactly what you need for an estate agent!

Buyer review
Amazing buyer experience
over 5 years ago
Amazing buyer experience

Thank you Team Jess for making buying a house seem so easy. Your support and open-line of communication made the process seamless. I will be definitely be recommending your services to family and friends. And if I ever wish to sell or rent out my property in the future, you will be the first person I call.

Buyer review
Keep up the good work Jess !!
over 5 years ago
Keep up the good work Jess !!

I want to take this opportunity to sincerely thank Jess Smith and her team at McGrath Estate for providing best home buying experience. Her friendly and honest nature and good all round knowledge surrounding all aspects of home buying process makes you feel safe, plan better and reach towards your goal smoothly.. Keep up the good work... All the Best :)

Seller review
Great team and excellent market knowledge
over 5 years ago
Great team and excellent market knowledge

Jess has immense local knowledge and experience in Gungahlin area (and probably beyond, which I did not query) and works with a great team which makes a significant difference on the final outcomes. She is also a great host who greets all the visitors with a big smile, which creates a warm and relaxed house visit experience from the start. Jess and her Team (Team Smith) delivers you up-to-date market insights and provides all the data from the inspections enabling you to make an informed decision. We are very happy with our overall experience with Jess and her Team and happy to recommend her for anybody who is planning to embark their next house sale journey.

Seller review
Could not have asked for more
over 5 years ago
Could not have asked for more

Jess and her team were nothing short of amazing. Professional, honest, efficient and trustworthy. Would recommend them to anyone without hesitation.

Seller review
The sale of our first home was a breeze thanks to Team Smith!
over 5 years ago
The sale of our first home was a breeze thanks to Team Smith!

We were initially nervous and emotional at the thought of selling our first home. Jess and JD put as both at ease immediately as we discussed the plan for sale as a team. Jess was realistic with her thoughts on the price we should aim for and the path we should take to achieve this and the team answered all of the questions we had along the way. Jess’ plan for advertising, open homes and through to the scheduled auction was clear and organised. Jess was prompt and clear with her communication when we started to receive offers that were exceeding our expectations and that resulted in a change to our original course of action - with selling prior to auction and within 10 days! Overall we were thrilled with our result and the quick turn around on the sale and will recommend Jess, JD and the team to everyone wanting to sell - especially the nervous first home ‘sellers’ like us!

Seller review
Knows her clients very well
over 5 years ago
Knows her clients very well

Jess knows her clients, both buyers and sellers very well. It is her ability to match the buyer with the correct home that makes her so successful. She values people and does her best to ensure that buyers get exactly what they are looking for; it's not about making a quick sale. This consistency ensures buyers return to her on subsequent purchases and sellers return to her for future sell of their homes. Her knowledge of the market is also impressive and her administrative work highly efficient. I can understand why she requires a Team working with her in achieving results.

Buyer review
Exceptional Service
over 5 years ago
Exceptional Service

Our journey in purchasing our new home was made much easier through our engagement with Jess. Jess is adept in the real estate industry and possesses outstanding communication skills. Her professionalism in providing first class service shone from the moment we stepped into our new home. Jess always made herself available to us at all times and was happy to answer any questions with patience. Her capabilities are mirrored by her well established "Team Smith". We are incredibly happy with the purchase of our new home and would highly recommend Jess to all our family and friends. Thank you once again.

Seller review
Awesome captain of an exceptionally great team!
over 5 years ago
Awesome captain of an exceptionally great team!

Hard to find appropriate words to describe Jess and her courteous and energetic team. She is a very knowledgeable person with capabilities and strong experiences. As a great negotiator with her proven skills, she communicated promptly, patiently, and clearly without being pushy. We would recommend "Team Smith" – which is a very young and well-oiled team in the industry. "Team Smith" is one of the most reliable and trustable brands in Canberra's real estate market.

Seller review
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!
over 5 years ago
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!

Jess is fantastic! She is so professional and energetic! Her positive and can-do attitude had us aboard from the get go! We trusted her knowledge of the market and judgment as she clearly demonstrated her experience. We were updated by Jess and her awesome team on a regular basis before and during the campaign. We are so grateful for her help in selling our property. If you are selling your house Jess is who you want!

Seller review
Trustworthy
over 5 years ago
Trustworthy

Jess Smith and her team were reliable. They explained everything in a way that was easy to understand and so clear which made it easy to work with them. They contacted us for each step and every home opening. They really built trust in such a short period. Thanks for all of your effort.

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