Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
The sale of our first home was a breeze thanks to Team Smith!
about 5 years ago
The sale of our first home was a breeze thanks to Team Smith!

We were initially nervous and emotional at the thought of selling our first home. Jess and JD put as both at ease immediately as we discussed the plan for sale as a team. Jess was realistic with her thoughts on the price we should aim for and the path we should take to achieve this and the team answered all of the questions we had along the way. Jess’ plan for advertising, open homes and through to the scheduled auction was clear and organised. Jess was prompt and clear with her communication when we started to receive offers that were exceeding our expectations and that resulted in a change to our original course of action - with selling prior to auction and within 10 days! Overall we were thrilled with our result and the quick turn around on the sale and will recommend Jess, JD and the team to everyone wanting to sell - especially the nervous first home ‘sellers’ like us!

Seller review
Knows her clients very well
about 5 years ago
Knows her clients very well

Jess knows her clients, both buyers and sellers very well. It is her ability to match the buyer with the correct home that makes her so successful. She values people and does her best to ensure that buyers get exactly what they are looking for; it's not about making a quick sale. This consistency ensures buyers return to her on subsequent purchases and sellers return to her for future sell of their homes. Her knowledge of the market is also impressive and her administrative work highly efficient. I can understand why she requires a Team working with her in achieving results.

Buyer review
Exceptional Service
about 5 years ago
Exceptional Service

Our journey in purchasing our new home was made much easier through our engagement with Jess. Jess is adept in the real estate industry and possesses outstanding communication skills. Her professionalism in providing first class service shone from the moment we stepped into our new home. Jess always made herself available to us at all times and was happy to answer any questions with patience. Her capabilities are mirrored by her well established "Team Smith". We are incredibly happy with the purchase of our new home and would highly recommend Jess to all our family and friends. Thank you once again.

Seller review
Awesome captain of an exceptionally great team!
about 5 years ago
Awesome captain of an exceptionally great team!

Hard to find appropriate words to describe Jess and her courteous and energetic team. She is a very knowledgeable person with capabilities and strong experiences. As a great negotiator with her proven skills, she communicated promptly, patiently, and clearly without being pushy. We would recommend "Team Smith" – which is a very young and well-oiled team in the industry. "Team Smith" is one of the most reliable and trustable brands in Canberra's real estate market.

Seller review
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!
about 5 years ago
Jess is absolutely the best! We had a wonderful experience with Jess and her awesome team!

Jess is fantastic! She is so professional and energetic! Her positive and can-do attitude had us aboard from the get go! We trusted her knowledge of the market and judgment as she clearly demonstrated her experience. We were updated by Jess and her awesome team on a regular basis before and during the campaign. We are so grateful for her help in selling our property. If you are selling your house Jess is who you want!

Seller review
Trustworthy
about 5 years ago
Trustworthy

Jess Smith and her team were reliable. They explained everything in a way that was easy to understand and so clear which made it easy to work with them. They contacted us for each step and every home opening. They really built trust in such a short period. Thanks for all of your effort.

Seller review
Highly responsive and professional
about 5 years ago
Highly responsive and professional

We had a wonderful experience dealing with Jess and her team. They are a highly professional and responsive team, who are always available to answer any queries and kept us in the loop at every step, as well as explaining what to expect next. They made our first home-sale a smooth experience.  A special mention to Jess Doolan, who was our touch point and was extremely responsive and kept us up to date with the process. We highly recommend McGrath to anyone planning to sell and will definitely work with them again.

Seller review
A great Team Focussed on You and the Outcome
about 5 years ago
A great Team Focussed on You and the Outcome

Could not have been happier with the result and how Jess and her team performed and acted in all dealings with us. Team Jess handled the short fuse sale and frustratingly long journey to exchange and settlement with great professionalism and attention to our needs. I could not recommend her more highly.

Seller review
Enthusiastic, genuine and experienced!
about 5 years ago
Enthusiastic, genuine and experienced!

I can not recommended Jess and her Team more highly. When meeting Jess 5 years back at open homes in the beautiful suburbs of Gungahlin I was instantly drawn to her energy, honesty and enthusiasm. So when it came to selling my property this year it was an easy choice. Jess and her Team JD, Sam and Linely were continuously responsive, helpful and a pleasure to deal with. Jess's experience, expertise, passion for her job and genuine care for all parties involved meant we were able to successfully sell our home prior to Auction 6 days after being on the market!! And, the support did not end there, Jess was a critical support right through to the successful purchase of my new home a month on. I would recommend Jess to all family and friends, and anyone looking to sell today. Thank you again Jess and Team!

Buyer review
Fantastic experience!
about 5 years ago
Fantastic experience!

Jess was always friendly and welcoming when we looked through the house. She guided us through all the steps of what we needed to do and was always quick with her communication. Highly recommend!

Seller review
Professional with a personal touch
about 5 years ago
Professional with a personal touch

Jess and her team were fantastic. When we looked for an agent, we wanted someone who knew the area, had expertise in their field, good communicator, personable and above all prompt. Jess and her team fit the bill. I would absolutely recommend her to anyone.

Seller review
Wonderful team!
about 5 years ago
Wonderful team!

Jess and her team at McGrath have been an absolutely pleasure to deal with during the sale of our property in Amaroo. From our first meeting, Jess was open and clear on the best approach for our property drawing on her significant market experience in Gungahlin. She managed to secure us a sale prior to auction after being on the market for 10 days. We highly recommend Jess to our friends and family who are thinking of selling - you won’t be disappointed in the commitment and service from her team. We can’t thank them enough!

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