Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
Map view
Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
Was this helpful?
Buyer review
The only agent like this in Canberra!
about 5 years ago
The only agent like this in Canberra!

Jess has been super communicative throughout the whole processes, and so knowledgeable on the market. We are super grateful to have purchased this house through Jess. No other agents in our journey for our forever home have even compared to the level of detail and knowledge expressed! Has made buying a house super easy in an really stressful and competitive market.

Seller review
Professional, experienced and totally reliable
about 5 years ago
Professional, experienced and totally reliable

Jess excels at her job and inspires confidence and trust. With Jess and her team you can be assured that you are in the right hands with someone who will always keep you well informed and will go above and beyond to reach the best outcome for all. During the far from ideal situation surrounding the Covid lockdown, I found Jess's positive outlook and never give up attitude was vital for the sale of my property in what has been a very difficult time for all involved. Despite these obstacles, Jess persevered and delivered an outcome exceeding my expectations. I would not hesitate to recommend Jess and the team at Stone Real Estate to anyone looking for the best.

Seller review
Excellent service and communication
about 5 years ago
Excellent service and communication

Jess is an excellent agent, highly personable, responsive and helpful through all steps of the process. It’s the second time I have engaged her and both times she has been great.

Seller review
Always works in the interests of her clients
about 5 years ago
Always works in the interests of her clients

Jess and her team always tries to get the best outcome possible for her clients. It not always a smooth sale or a smooth purchase. This is particularly significant with the Covid 19 Pandemic, but despite trying times, lockdowns and low availabilities of relevant parties, Jess continues to persevere to get the best outcomes in the circumstances. My experience is that while most agents are primarily interested in a sale, Jess places the human factor before self-interest and has displayed remarkable integrity, humility and courage in displaying an interest in human concerns rather than monetary gain. I will definately seek her assistance in both sales and purchases in the future.

Seller review
Jess is above her league in her field of expertise
about 5 years ago
Jess is above her league in her field of expertise

Jess was selected from a rigid selection criteria across multiple real estate agents. Jess ticked the boxes for meeting the requirements and exceeded our expectations in the initial engagements with her. What became amazingly obvious during the campaign, is that she does this ease, making the whole journey extremely comfortable and less stressful. Jess will sell our future properties as we have developed a strong connection and reliance on engaging professional, knowledgeable hard working teams.

Buyer review
Excellent and reliable
about 5 years ago
Excellent and reliable

Jess is such an amazing and reliable person to talk to. Great and open communication and she was very passionate about helping me purchasing property. She put extra effort to sort out issues I had and I am very glad that i worked with her.

Seller review
Highly recommend - efficient and knowledgeable
about 5 years ago
Highly recommend - efficient and knowledgeable

Jess and her team were able to put our home on the market in what felt like world record time, and then sold our home a little over a week after it went live. The team were amazing in making all the behind-the-scenes things happen with no fuss whatsoever. They are a well-run enterprise. Would highly recommend Stone Gungahlin.

Seller review
An agent who inspires confidence and trust
about 5 years ago
An agent who inspires confidence and trust

Historically, selling my house has been a stressful unpleasant experience, mainly because (a realisation gained in hindsight), I did not enjoy a relationship of trust with my chosen agent. I often had the sense they were not being truthful and I was just a means to an end for them. By contrast, my experience with Stone Real Estate Gungahlin and in particular Jess Smith and Jess Doolan has been a welcome breath of fresh air. In my view they are two smart women who make a wonderful team, combining Jess Smith’s experience, knowledge and wisdom with Jess Doolan’s energy and enthusiasm. And they both possess a manner and relational style founded on genuine interest and care for the client, both seller and buyer, that inspires confidence and trust. Because what they told me during our various meetings made sense and they answered my questions directly and without guile, I developed a settled calm belief in them and the process they invited me into. I knew they would keep me informed, would consult where needed and would always act in a way that served my interests. Consequently, this house selling experience was rewarding and positive, not just in the financial sense but in many other ways too. And I am grateful to them for that.

Seller review
Jess is a real Pro
about 5 years ago
Jess is a real Pro

We chose Jess from her reputation in the north Canberra market. She has been working in the area for many years and knows the market intimately. And it really shows. She is a real pro and was very easy to deal with. She achieved a great result for us.

Buyer review
Great experience purchasing our 1st property
about 5 years ago
Great experience purchasing our 1st property

Excellent customer service. Prompt replies to your queries. Always there to help. Made our first home buying experience quite smooth. Highly recommend Stone Real Estate, Gungahlin.

Seller review
Jess was amazing
over 5 years ago
Jess was amazing

Jess gave us great advice throughout our journey of selling our property. She gave us professional advice and guidance of the current market, what to expect and our options. She sold our house in the first week and made the journey smooth and easy. Her team are professional and amazing.

Buyer review
Jess is a patient easygoing agent
over 5 years ago
Jess is a patient easygoing agent

Jess is very patient and also had FaceTime with me to show me the property as I am in Sydney and cannot view the property Highly recommend

457 - 468 of 824
SMS
© 2026 RateMyAgent