Jess' profile

Jess' reviews

  4.9  
Jess has 824 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Awesome experience
over 6 years ago
Awesome experience

The whole experience was painless and quick. We sold our house quickly and got the price we wanted. 😀 many thanks to Jess and her team

Seller review
What a dream team!
over 6 years ago
What a dream team!

Jess is a cracker agent! She was knowledgeable, worked with our best interest in mind and with honesty regarding the current market and where our property would sit. Will be using Jess and her team for future sales - without a doubt!

Buyer review
Very professional and helpful team!
over 6 years ago
Very professional and helpful team!

Jess and her team (Jess, Sam & JD) were very professional and helpful. Jess has a sound knowledge of the market and was very good at understanding our requirement and recommending right properties to us. We very much appreciated the team bringing all information to our table and leaving the final decision making to us, rather than 'forcing' us towards picking one. The team was easy to deal with and communication was at the best- we had no surprises! We were also analysing whether we should be selling off our current property after the new purchase. Jess provided to us all the sales information that enabled us to reach to our decision.

Seller review
Passionate and Caring
over 6 years ago
Passionate and Caring

Jess has a lot experience and knowledge in her domain. She was caring and helpful in numerous ways throughout our journey of buying, renting out and selling. Our thanks to Jess and her team.

Seller review
Caring, efficient and full of energy!
over 6 years ago
Caring, efficient and full of energy!

Jess and her team were wonderful to deal with. They are all so positive, helpful and full of energy. Jess always came prepared, with a plan and was invested in my best interest. Thank you!

Seller review
Professional
over 6 years ago
Professional

Jess is one of the best person I never met and she’s understands well people feeling she is very professional. Thanks Jess

Buyer review
Honest and helpful
over 6 years ago
Honest and helpful

Jess and her entire team were of great help from the very beginning, all the way through the process. They even organised for their head of property management to help us get out of our lease from a very difficult property manager. When we had issues with our first broker, it was no problem. Jess kept the owners abreast and made sure everything still happened smoothly. There was no pressure at any time. A thoroughly satisfying experience.

Buyer review
Purchasing was a breeze.
over 6 years ago
Purchasing was a breeze.

Jess made the whole process of purchasing my property go so smoothly. An ordinarily stressful event was made so easy. Thank you Jess.

Buyer review
Simple as ABC
over 6 years ago
Simple as ABC

Jess was a true delight to deal with, from our first inspection and immediate receipt by email of the full property report before we left the property, and the pressure free negotiation and exchange of contracts, through to the follow up and courteous helpful prompts along the way, and the effortless final inspection despite the prevailing circumstances (Covid-19) right through to settlement. We reside in Melbourne, but in a weekend visit to Canberra purchased a property, borrowed from interstate, and settled on time, and to top everything off, received a lovely thoughtful home warming gift. My compliments also to Sam Taylor for his professionalism.

Seller review
Fantastic Experience
over 6 years ago
Fantastic Experience

Jess and her team have been amazing with the sale of my property. They have also assisted me in finding and purchasing my dream home. Jess is a wealth of knowledge and nothing is ever too hard. She has taken many 'stressed' phone calls and has always been a calm influence during a somewhat anxious time. I'd highly recommend Jess and her team if you are looking at buying or selling a property. They were able to sell my apartment in a very short space of time. Their guidance on presentation and being able to walk me through the process has been greatly appreciated.

Buyer review
Very helpful and great knowledge!
over 6 years ago
Very helpful and great knowledge!

Jess and the whole smith team we’re great throughout the whole process! Jess was very knowledgeable and the team always kept us updated and answered any question we threw at them! As first home buyers we really appreciate the extra time that Jess spent with us to explain everything and ensure we were well-informed.

Seller review
Consistently great service and always has a smile on her face!
over 6 years ago
Consistently great service and always has a smile on her face!

We have known Jess since 2014 when she provided us some general advice before purchasing our first property. Since then Jess has assisted us through recommending property management, renting, valuating our home and recently selling it - in a notably difficult market. Without fail, Jess was always willing to assist us and guide us through every stage of our property journey, even while we were not her clients. She consistently operates with the highest professionalism and positive demeanor and we would not hesitate to recommend her to anyone/use her services in future. Thanks also to Team Smith for their attention to detail and support throughout the sales process.

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