Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Knowledgeable, honest and hard working.
over 6 years ago
Knowledgeable, honest and hard working.

I found Jess Smith and her team to be very knowledgeable, honest, and hard working throughout the entire process of selling our house. Our house wasn't finished and so was a difficult sale however the team took this in their stride and got us the price they said they would. We had some early low offers that we were considering taking but Jess advised us to stay strong and she got us a much higher price in the end. Thanks very much to Jess, JD and Sam for all your help.

Seller review
Amazing experience
over 6 years ago
Amazing experience

From the first moment I met Jess and her team, I felt like their number one priority. Jess is so sweet and really knowledgeable! Would 100% recommend her and her team to anyone wanting a fast and experienced team :)

Seller review
Highly recommend
over 6 years ago
Highly recommend

A fantastic team to work with. I was an inter state seller so Jess and her team took care of everything for me, making for a very simple and stress free process.

Seller review
Great experience
over 6 years ago
Great experience

From the moment I met Jess I felt I was going to be in good hands. Very approachable person, organised and always with a smile!. Communication was great and she made me feel she always had time for me. Will recommend her and her team without hesitation.

Buyer review
Excellent team, professional and wonderfully personable
over 6 years ago
Excellent team, professional and wonderfully personable

Jess took us through a few places with her team, Sam and JD. They were by far the most helpful and professional agents amongst the many we saw while looking for a place. Jess went out of her way to help us secure our home! Thanks Jess!

Buyer review
Easy and straight forward
over 6 years ago
Easy and straight forward

The whole process from making an offer to exchange of contracts was made so easy and straight forward. Jess' team was there to answer questions and guide you through the steps.

Buyer review
Re Jess Smith
over 6 years ago
Re Jess Smith

After I left a message Jess promptly answered and described the difficult situation she was in by having an already accepted bid and being unable to proceed till contact was re made with them which proved difficult. She made the journey to purchase easy for us despite her own reservations about the process indicating that she not only her her clients interest at heart but also those of the earlier prospective buyer as well. We felt that she did her utmost for all parties concerned and appreciated her skill in managing the sale.

Seller review
Crace’s #1 agent
over 6 years ago
Crace’s #1 agent

We first met Jess as a prospective buyer and she was clear, direct, honest and helpful. Having dealt with other agents this was the main reason we went with her to sell our home because as buyers we trusted her. As sellers we basically had to do nothing at all. We thought our house would be an easy sell but Jess had several offers and a buyer in a third of the time that we expected. We would have no hesitation recommending Jess to friends and family and would have no hesitation in using her to sell our home again. Her team’s investment and dedication to the Crace community is undoubtably a strong factor in our positive result and shows their commitment to the area.

Buyer review
Communicative, Friendly and Professional
over 6 years ago
Communicative, Friendly and Professional

Jess exceeded our expectations as an agent. In a challenging market we had experienced disregard for us as a buyer. From the onset, Jess and her team were considerate of our needs and interests as buyers, upfront about the seller's intentions, and happy to accomodate us, be it by answering questions or arranging additional inspections. Her management of the best and final offer process was the best we've experienced, with explanations of how the process would occur and open communication throughout. Her team went above and beyond in assisting us with our preparations for settlement, making time for us to bring tradespeople to the house for measurements before we got the keys. After having some stressful and negative experiences looking for our first home, Jess and her team brought back our excitement for purchasing property.

Seller review
Jess Smith, JD and Sam
over 6 years ago
Jess Smith, JD and Sam

I have had dealings with Jess and her team on a number of occasions. They work hard to achieve a great outcome. They are professional, caring and fabulous. My journey has been easy with their help Thank you so very much.

Buyer review
Jess Smith is exceptionally professional and lovely to work with
over 6 years ago
Jess Smith is exceptionally professional and lovely to work with

Jess Smith and her team were exceptionally professional through the entire sales process and were all lovely to deal with. No question was too big or small and they managed the whole process seamlessly including making sure that all was tracking well with all other stakeholders. Jess also clearly has a great understanding of the market and how prices are shifting, and knows how to maximise the value in a property through styling, presentation and marketing. Jess Smith is highly recommended for anyone looking to buy or sell.

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