Jess and her entire team were of great help from the very beginning, all the way through the process. They even organised for their head of property management to help us get out of our lease from a very difficult property manager. When we had issues with our first broker, it was no problem. Jess kept the owners abreast and made sure everything still happened smoothly. There was no pressure at any time. A thoroughly satisfying experience.
Jess made the whole process of purchasing my property go so smoothly. An ordinarily stressful event was made so easy. Thank you Jess.
Jess was a true delight to deal with, from our first inspection and immediate receipt by email of the full property report before we left the property, and the pressure free negotiation and exchange of contracts, through to the follow up and courteous helpful prompts along the way, and the effortless final inspection despite the prevailing circumstances (Covid-19) right through to settlement. We reside in Melbourne, but in a weekend visit to Canberra purchased a property, borrowed from interstate, and settled on time, and to top everything off, received a lovely thoughtful home warming gift. My compliments also to Sam Taylor for his professionalism.
Jess and her team have been amazing with the sale of my property. They have also assisted me in finding and purchasing my dream home. Jess is a wealth of knowledge and nothing is ever too hard. She has taken many 'stressed' phone calls and has always been a calm influence during a somewhat anxious time. I'd highly recommend Jess and her team if you are looking at buying or selling a property. They were able to sell my apartment in a very short space of time. Their guidance on presentation and being able to walk me through the process has been greatly appreciated.
Jess and the whole smith team we’re great throughout the whole process! Jess was very knowledgeable and the team always kept us updated and answered any question we threw at them! As first home buyers we really appreciate the extra time that Jess spent with us to explain everything and ensure we were well-informed.
We have known Jess since 2014 when she provided us some general advice before purchasing our first property. Since then Jess has assisted us through recommending property management, renting, valuating our home and recently selling it - in a notably difficult market. Without fail, Jess was always willing to assist us and guide us through every stage of our property journey, even while we were not her clients. She consistently operates with the highest professionalism and positive demeanor and we would not hesitate to recommend her to anyone/use her services in future. Thanks also to Team Smith for their attention to detail and support throughout the sales process.
Easy to work with. Quick to respond and was able to answer all of our questions. As first home buyers, she was able to explain details that was easy to understand.
From the beginning, Jess was friendly and professional. Her patience and persistence was greatly appreciated and would recommend her to any buyers or sellers.
We recently purchased a lovely 2 bedroom unit in Lawson. On the day of the inspection we were running late, when we arrived Jess was leaving. She kindly opened up the place for us. Jess has a lovely mannerism and so kind. She was patient during the whole process and I felt at ease to ask any questions. Thank you for all your help it was so much appreciated.
Jess, Sam and JD were helpful, always professional and assisted us to sell our townhouse quickly and stress-free. We greatly appreciated their help and guidance along the way.
Jess won our buy in at her first property visit. She was able to precisely identify our needs and make professional suggestion to help us achieving our goal.
Jess and her team were amazing to deal with when purchasing our new home. Nothing was too much trouble and they kept us informed throughout the process. Jess also has incredible knowledge of the local area which showed she was really passionate about the local property market. My husband and I would definitely recommend Jess and her team!
