Jess' profile

Jess' reviews

  4.9  
Jess has 794 reviewsacross 50 different locations, showing 12.
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Jess' qualities as told by our client reviews: honest, reliable, friendly, responsive, supportive, local expert, clear communication.
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Seller review
Exceptional and Genuine Care from Jess and the Stone Team
10 months ago
Exceptional and Genuine Care from Jess and the Stone Team

Selling our home with Jess was an incredibly positive experience. From day one, she made us feel at ease and guided us through the process with kindness, professionalism, and clarity. Jess’s calm, thoughtful approach helped turn what could have been a stressful time into something smooth and even enjoyable. We also want to thank Alex, Riya, JD, Shaye and the entire Stone Gungahlin team. Every single person we dealt with was warm, responsive, and genuinely invested in supporting us. We’re so grateful to Jess and the team for their dedication. We couldn’t have asked for a better experience and would highly recommend them to anyone looking to sell or buy.

Seller review
Excellent
10 months ago
Excellent

Jess and her team were incredible from the start. Her knowledge of the market & how best to market our home to attract the right buyers was spot on. Jess and team are professional & friendly and worked with us to come up the perfect marketing campaign to sell our home all within a week.

Seller review
Thorough and professional
11 months ago
Thorough and professional

Jess recently sold our home, and she and her excellent team at Stone Gungahlin has been extremely professional and helpful throughout the entire process! Thank you very much to Jess, Riya, Alex, Shaye, Carla and Maxwell for the thorough and extremely professional manner you carried out the entire process! Jess’s advice, expertise, dedication and attention to detail helped us immensely, and Jess and her team has been always available and willing to help us whenever we reached out to them with any questions.

Seller review
Outstanding Real Estate Expertise and Genuine Service
11 months ago
Outstanding Real Estate Expertise and Genuine Service

I am truly grateful for the professional service provided by this real estate agent throughout the entire buying and selling process. His judgment of market trends was very accurate, and his advice was practical and clear, helping me understand the best timing and pricing for the transaction. His marketing strategy was also well thought out, tailored to highlight the strengths of the property and attract many potential buyers. During the whole process, he worked diligently and paid great attention to detail, always communicating actively and solving any problems with patience. At the same time, he is friendly and sincere, which made me feel reassured and comfortable. Overall, I am very satisfied with this cooperation and would be glad to recommend him to anyone in need of real estate services.

Seller review
Professional in the neighbourhood
11 months ago
Professional in the neighbourhood

Jess is incredibly knowledgeable and has a wealth of experience in the real estate industry. Working with her was a genuine pleasure! She truly values our time as much as hers, which made our collaboration so smooth. Jess and her team are not only wonderful people but also always communicate openly and with enthusiasm. I highly recommend Jess and her team.

Seller review
Fantastic Experience
11 months ago
Fantastic Experience

Jess and her team have been fabulous to deal with Completely professional, very much there for you as their client. Market knowledge is unparalleled Respectful, communicative .... all in all probably the best real estate experience I have had selling a few properties over the years. Highly recommended

Seller review
Extremely dedicated and super friendly
12 months ago
Extremely dedicated and super friendly

I previously worked with Jess when I first bought my apartment 6 years ago. My experience back then was nothing short of amazing, so I was definitely keen to work with her again to sell my apartment. The service was even more incredible than before. She provided us with everything we needed to know well ahead of time and helped us plan out when the best time to sell was and also gave us a detailed timeline of when each stage of the selling process would happen around sellijg up until settlement. We had a whatsapp chat group with herself and her team which was super convenient as there was always someone responding within 1-2 days answering any queries we had. Through the quiet periods where we didn't need to communicate much we would still get an update on how things were progressing. Jess worked super hard with the buyer to get our asking price that we ended up selling the apartment less than 3 weeks of being on the market and got us the settlement period we needed which supperted us well in finding our next place! With that short of a timeframe of selling we couldn't believe it and are truly truly grateful for the support and hard work and dedication from herself and her team.

Buyer review
Exceptional service from Jess Smith
12 months ago
Exceptional service from Jess Smith

Jess and team were absolute legends! They guided us through the entire buying process with expertise and care. Their knowledge of the market and attention to detail made a huge difference. We couldn't recommend them more - 5 stars isn't enough!"

Buyer review
Easy and simple
12 months ago
Easy and simple

Working with Jess was simple, high communication, and made the process simple and worry free.

Seller review
Highly recommend for everything real estate!
12 months ago
Highly recommend for everything real estate!

Jess and the team at Stone have been fantastic! We have been through Jess for buying a house, selling a house and even renting out a property. All of our experiences have been great, with the very friendly team keeping us updated, providing lots of information and talking us through each step. The team are very knowledgeable, happy to answer any questions and are also highly responsive and easily contactable. They made the process as simple as possible for us and are clearly passionate about the work they do! We highly recommend Jess and the team at Stone for everything and anything real estate! 🏡

Seller review
Exceptional Service – Again!
12 months ago
Exceptional Service – Again!

This is the second time Jess Smith has helped us sell our home, and once again, the experience was outstanding. Jess is professional, knowledgeable, and truly committed to getting the best outcome. Their guidance and communication throughout the process gave us complete confidence, and the result exceeded our expectations. We wouldn’t hesitate to work with Jess again and highly recommend them to anyone buying or selling.

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