So glad I kept that 2 year old letter box flyer. I contacted three such people but Karen was the only one who did what we asked and continued to provide a very efficient, helpful service. She listened to and took on board what we wanted and did not preach to us. Over the last 30 years we have bought and sold several properties and Karen is the only agent who actually worked for us and not themselves.
It had been over 20 years since I had bought or sold a property. Unfortunately due to losing a loved one a family decision was made to sell their townhouse. I felt out of my comfort zone now having to deal with the real estate market after so many years. LJ Hooker at Cleveland made the process so smooth and stress free. I cannot find enough words to compliment this great team ... Tony Webber, Chloe Peters and Ian Shortell. They were a pleasure to work with and nothing was too much trouble - thankyou. Honest, reliable, local knowledge, excellent communication and negotiating skills and regular updates. Very happy with the result - sold for more than expected. Had a contract within 24 hours and more buyers were interested to purchase. Very grateful to Tony and Chloe for their guidance and professionalism throughout the whole process from beginning to end. Tony is "Jack of all Trades" and I really appreciated all his assistance in getting the townhouse ready for sale. I would have no hesitation in recommending Tony and Chloe to vendors and buyers.
Karen has been fantastic to deal with the whole time we were in negotiation to purchase a property she had listed. Karen went out of her way on a number of occasions to allow out of hrs viewing so all the family could view the property, which was important to us. I would have no hesitation in asking Karen to sell for us at some stage in the future and have found the whole experience of purchasing thru her to be a very positive one.
I recently had the pleasure of working with Karen to purchase our first dream home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, she and team LJ HOOKER were professional. They were highly knowledgeable about the local market and made sure I always felt like a priority. At each step in the whole process, Tony came through with their commitment to excellence and made special arrangement too. Their negotiation skills were first-rate – they consistently found ways to get us the best deal possible. Throughout our journey she demonstrated immense patience and understanding of my situation. At the end, I would say thank you team LJ HOOKER. Good luck 👍
Great service from Karen and the team for the sale of our block of land. They worked extreme hard on securing a contract and kept me informed throughout the whole process. Would highly recommend Karen and her team.
Karen was clear and consice in what she would deliver for my vendor client and the result was exactly what was promised. Karen and her team was always communicative and open with her feedback from buyers.
Grateful for all of the hard work you've done to help us sell our home. We are endlessly grateful to have you as our agent and couldn't be happier with the way everything worked out. Look forward to working with you again in the future.
We found Karen Renouf very friendly, very helpful and very professional in her dealings with us. In fact the whole of her team, including Cloe and Ian were a great help to us as well when we had some concerns over some small issues with the Building and pest inspection report and stepped up to the plate to rectify these issues and allay our concerns. The whole process transitioned very smoothly and we thank Karen and her team for making it so.
Karen and the team made us completely comfortable from the beginning. They organised everything for us and made the whole process a pleasure. Thanks team.
We have used Karen and her team on previous House sales and when time had come to sell our investment unit we happy to work with Karen again, and with their experience were able to overcome all matters that arose during these proceeding promptly and efficiently to keep the sale on track for all parties involved. Great Work again!
I found Karen and her team to be very professional and courteous. Good communication and helpful.
Great communication with the team, always responsive to our calls and emails. Fantastic result with our purchase
