Karen's profile

Karen's reviews

  4.8  
Karen has 669 reviewsacross 35 different locations, showing 12.
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Karen's qualities as told by our client reviews: friendly, responsive, honest, reliable, supportive, local expert, clear communication.
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Buyer review
Karen Renouf and team are fantastic to work with if you're looking to buy or sell properties.
12 months ago
Karen Renouf and team are fantastic to work with if you're looking to buy or sell properties.

Working with Karen Renouf and team at LJ Hooker has been a great experience. The team was easy to communicate with, quick to respond to any questions, and considerate of any requests - especially with multiple viewings for properties. The process was seamless from the start till the end, making it a fantasy experience overall. Would highly recommend Karen Renouf and team if you're looking for properties to buy or sell.

Seller review
This is a review for Ian Shortell
12 months ago
This is a review for Ian Shortell

Ian went above and beyond to make my selling experience as stress free as possible. He has a good knowledge of the market and I always felt that he was working me. If you are looking for an agent who has integrity and is trustworthy then Ian is the person for you.

Seller review
Exceeded all expectations, way over and above service
about 1 year ago
Exceeded all expectations, way over and above service

I recently had to sell my father’s property when he entered aged care, it was an incredibly stressful period. When I first met Karen I knew she was the right agent, she offered to take the project completely off my hands organising trades and clean up teams at very little cost to get the house ready for sale. Karen provided an estimated price range and then worked tirelessly to find the right buyer to ensure a smooth and quick sale and settlement. Within 3 days of going on the market and following the first open house we had multiple offers and Karen provided guidance on which was the best to take. The price was exactly where Karen had advised it would be and the settlement was completed in just over a month. I can’t rate Karen and her team high enough, the communication and support throughout the process was fantastic. Thank you so much.

Seller review
Exemplary Service and Communication
about 1 year ago
Exemplary Service and Communication

Karen, Tony and Ian are consumate professionals who work exceptionally well as a cohesive team which is rare in itself. Our sale was not without issues and Karen and Team were there 100% of the way. Cannot thank them enough. Highly recommended.

Seller review
Delighted with the result
about 1 year ago
Delighted with the result

" We can't thank Karen Renouf Team enough for their outstanding service, dedication to clear and open communication, and explanations of complex property transactions in simple terms, which made a difference. Unsurprisingly, they have such a strong professional reputation in the real estate industry!"

Seller review
Outstanding support with true professionalism
about 1 year ago
Outstanding support with true professionalism

This is our second experience with Karen, we cannot speak highly enough about her. Interaction is always polite, respectful, timely and professional. Clearly an experienced agent with good honest advice. Gets the job done with no fuss or fluster and keeps you fully informed and involve every step.

Buyer review
Genuine agents
about 1 year ago
Genuine agents

Our experience with Karen, Daniel and Ian was excellent. They were easily reachable at every stage, very prompt at responding if we had any questions but more than anything, it really felt like they were on our team. Would recommended them to anyone who wants a team that cares for them.

Seller review
Absolutely not
about 1 year ago
Absolutely not

Ian let the buyers in early to do painting. Without informing the seller.

Buyer review
Easy to deal with
about 1 year ago
Easy to deal with

Karen and her team were a breath of fresh air to deal with after 6 months of non stop house hunting and dealing with multiple different agents along the way Straight forward, honest and communication was great. Thankyou!

Seller review
Someone deserves a medal.
about 1 year ago
Someone deserves a medal.

We knew Karen was the agent for us as soon as we met. Her knowledge of the market and property prices achieved in our area was spot on. This was our first property sale and we had no idea what was involved. Karen took us through every step of the process (with great patience) and kept us well informed all the way through. She even came to look at the property we were buying, to give us her advice on its valuation, as well as negotiating on our behalf with the selling agent. They say selling your house is one of the most stressful things you will ever do. Well, with Karen by your side, that stress is greatly reduced. If you’re looking for the consummate professional, then look no further than Karen Renouf. You won’t be disappointed.

Seller review
Approachable and Honest
about 1 year ago
Approachable and Honest

Karen provided honest advice and guidance through the sale and purchase of our properties. She was prompt with communication and details, which made for a smooth sale process.

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