Karen's profile

Karen's reviews

  4.8  
Karen has 669 reviewsacross 35 different locations, showing 12.
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Karen's qualities as told by our client reviews: friendly, responsive, honest, reliable, supportive, local expert, clear communication.
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Seller review
Well considered property marketing campaign
5 months ago
Well considered property marketing campaign

Karen took time to fully explain the proposed marketing campaign for the property providing comparable property data as a benchmark reference. Aside from direct contacts and referals, LJ Hooker's internal databases were used to connect with "buy ready" prospective purchasers. Karen has years of experience within the real estate industry and a genuine passion to work in your best interest to secure a sale. The sale process was quick, easy and provided a great result to enable the new owner and ourselves to move into the next chapter of our respective lives. I can highly recommend Karen and her extended team.

Seller review
Reliable and Efficient
5 months ago
Reliable and Efficient

Karen had a very good knowledge of the market in my area. She was able to provide a fair assessment of the state of my property and what it is worth. What options I would need to do to improve the property if needed. She had an available list of prospective buyers who could be interested. Provided a strategy plan for possible different outcomes. All in all she was very easily to work with and provided clear upfront costs that would be involved.

Buyer review
Amazing team!
5 months ago
Amazing team!

Karen and Daniel were an amazing team to deal with. Daniel was excellent at keeping us informed during the whole process. They genuinely went above and beyond to secure our home for which I am so thankful.

Seller review
Karen, Daniel and Ian were  a fantastic team to work with every step of the way.
6 months ago
Karen, Daniel and Ian were a fantastic team to work with every step of the way.

Our recent experience with Karen and Daniel Renouf and Ian Shortell was first class from start to finish. This is a down to earth, friendly, knowledgeable and very professional team. They were terrific communicators and kept us up to date at all times. Karen and Ian are very experienced agents and certainly were very particular in the marketing and sale of our house to ensure we got the best price and a smooth sale experience. We also appreciated the great advice and assistance Ian gave us to help us select our next future choice of home which made this a less stressful decision. We would highly recommend them as first tier agents in this area.

Seller review
Great team with attention to every detail!
6 months ago
Great team with attention to every detail!

From our very first meeting, we felt genuinely listened to and appreciated how consistently we were kept informed throughout every stage of the process. Their guidance was knowledgeable, honest, and gave us confidence every step of the way. Karen, Daniel and Katie are a great team whose individual skills worked seamlessly together to deliver an outstanding experience.

Buyer review
Great agent who made the whole process smooth and enjoyable
6 months ago
Great agent who made the whole process smooth and enjoyable

Being new to purchasing our first home, we found Daniel to be very patient and honest which made us feel we could trust him as the whole process is quite daunting. He had excellent communication and always kept us updated with every step of the process.

Seller review
Above and Beyond
6 months ago
Above and Beyond

From our first interaction, Daniel observed it was a family home filled with 30 years of love and memories.Communication was daily, professional and informative. Daniel went above and beyond to make the process very seamless. He has now found the perfect family to continue making more memories in their new home. Thank you Team Renouf ! Daniel and Katie are The Best !! Highly recommend

Seller review
No more waking up at 2am.
7 months ago
No more waking up at 2am.

This is the 2nd home Karen and her team have sold for us, so i feel when you get an agent back it tells you everything about how your experience was the first time around. Thank you so much for helping us sell this home Karen, Daniel and Katie. We loved dealing with you guys. You made the sale process easy and although we didn't get the price we wanted it was definitely not a reflection on you guys and the work you put into selling the home.

Seller review
Team Renouf – Karen’s the one!
7 months ago
Team Renouf – Karen’s the one!

Karen had sold me the property, so we already had some rapport – so when I approached Karen for an appraisal, she really looked after me – Technically, a repeat customer! Karen provided the appraisal and it was encouraging – I knew she was the one to get the outcome I wanted. A preparation plan was made, as the property was nice but needed some aesthetic help. Karen had the contacts for all the trades and services I needed - they were all cheaper than competitors and they were AMAZING. It’s certainly more about who you know, and Karen is the one you want to know when selling a place! Everything, from go to whoa, went so well with so little stress – and I can’t thank Karen and Team Renouf enough for all their efforts!

Seller review
Excellent service, very customer focussed throughout the whole process.
7 months ago
Excellent service, very customer focussed throughout the whole process.

Karen is very customer focussed, she knows the market well and understands what’s important to the buyer and the seller which she applies well to ensure you get the optimal outcome. She was totally aligned with our thinking even when the outcome may not have suited her own objectives.

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