Karen's profile

Karen's reviews

  4.8  
Karen has 653 reviewsacross 35 different locations, showing 12.
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Karen's qualities as told by our client reviews: friendly, responsive, honest, reliable, supportive, local expert, clear communication.
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Buyer review
Excellent experience
3 months ago
Excellent experience

We were going to open houses and finding it difficult to be successful in purchasing a home. Karen and Daniel Renouf were extremely helpful and supported us all the way through the process.

Seller review
Awesome Support Through the Selling Process!
3 months ago
Awesome Support Through the Selling Process!

Karen, Daniel and Team Renouf made the selling process so much easier. Their market knowledge and professionalism was second to none. Their communication was brilliant - they answered all questions promptly, listened to your needs, explained everything and problem solved as necessary to achieve your desired end result. Very glad I went with Karen and Team Renouf.

Buyer review
Karen saw us, remembered us, and actively sought a property for us
3 months ago
Karen saw us, remembered us, and actively sought a property for us

It seems rare that an agent selling properties remembers discussions had during their open homes, remembers your family, understands what you are looking for from the types of properties you've inspected, and makes sure to let you know when they're hitting the market in a way that doesn't feel like they're "selling" you; but Karen and her team does. We looked at a few properties where Karen was the agent, and the recognition was always there; we felt understood. When we put an offer on a property and were outbid, Karen made sure to keep an eye out for something in a similar style. A few weeks later, when walking through a property of hers that we felt was not quite right for us, Karen took the time to quietly let us know of a new off-market opportunity that was in the final stages of preparation, paint etc. A few days later and we'd secured it before it had even hit the open market; stress gone, everyone happy with the price. Wonderful agent that actually cares.

Buyer review
Approachable, Professional & Communicative
4 months ago
Approachable, Professional & Communicative

We were introduced to Karen and the Team through one of the sellers from whom we were purchasing. As full time workers, it’s hard to find time to get to midweek inspections, especially when bidding in such an incredibly competitive market. That being said, Daniel was able to set up inspections outside of regular hours so that my partner and I could inspect the property before and during sale. As first homebuyers, this was integral for ensuring we felt confident in our offer and our decision to proceed. Furthermore, we were given updates every step of the way, solidifying the confidence with a personal touch. Special shoutout to Daniel for providing us a lovely welcome package. Absolutely top notch service - really made us feel welcome in our new home. I would highly recommend Daniel and the team.

Buyer review
Friendly and Professional
5 months ago
Friendly and Professional

Had an amazing experience with the Karen Renouf team. They were so down to earth and easy to communicate with, every question we had was addressed promptly and personally. Would highly recommend to anyone buying or selling.

Seller review
Personalised, Efficient, Knowledgeable
5 months ago
Personalised, Efficient, Knowledgeable

It has been an absolute pleasure working with Karen and Daniel to sell my parents house. They are genuine and caring people. Their professionalism, communication and knowledge of today’s market is exceptional. Thank you Karen and Daniel it has been a positive, stress-free experience. I would strongly recommend you both to any potential buyers or sellers.

Seller review
Excellent advice was received from Karen and her team.  Excellent communication.
5 months ago
Excellent advice was received from Karen and her team. Excellent communication.

Selling our home with Karen and her team was the most fun we have ever had when selling a house. Their efforts saw us being presented with 3 good offers with one being accepted after an amended offer. Karen found the right people for our home and we are delighted with the new owners. We were kept informed throughout the process and the presentation of our home for digital sale was an honest display of the house. I would recommend Karen and her team to our family and friends. Thank you so much Cheers Lenore and Les

Buyer review
Great customer service
6 months ago
Great customer service

Thanks Karen and the team. It has been great working with you all.

Buyer review
Karen Renouf and team are fantastic to work with if you're looking to buy or sell properties.
6 months ago
Karen Renouf and team are fantastic to work with if you're looking to buy or sell properties.

Working with Karen Renouf and team at LJ Hooker has been a great experience. The team was easy to communicate with, quick to respond to any questions, and considerate of any requests - especially with multiple viewings for properties. The process was seamless from the start till the end, making it a fantasy experience overall. Would highly recommend Karen Renouf and team if you're looking for properties to buy or sell.

Seller review
This is a review for Ian Shortell
6 months ago
This is a review for Ian Shortell

Ian went above and beyond to make my selling experience as stress free as possible. He has a good knowledge of the market and I always felt that he was working me. If you are looking for an agent who has integrity and is trustworthy then Ian is the person for you.

Seller review
Exceeded all expectations, way over and above service
7 months ago
Exceeded all expectations, way over and above service

I recently had to sell my father’s property when he entered aged care, it was an incredibly stressful period. When I first met Karen I knew she was the right agent, she offered to take the project completely off my hands organising trades and clean up teams at very little cost to get the house ready for sale. Karen provided an estimated price range and then worked tirelessly to find the right buyer to ensure a smooth and quick sale and settlement. Within 3 days of going on the market and following the first open house we had multiple offers and Karen provided guidance on which was the best to take. The price was exactly where Karen had advised it would be and the settlement was completed in just over a month. I can’t rate Karen and her team high enough, the communication and support throughout the process was fantastic. Thank you so much.

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