Lan's profile

Lan's reviews

  4.9  
Lan has 656 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Seller review
Highly recommended
over 3 years ago
Highly recommended

Will and Lan - were fantastic with the recent sale of our house in Orange. Professional, easy to work with, honest and they got the job done with no stress. They have great local knowledge, take a lot of pride in their business and respect you as a client. Thanks again to both of you !!

Buyer review
Helpful Agent
over 3 years ago
Helpful Agent

Found Will Miller professional and friendly in his approach and helpful with any enquiries. Would be happy to recommend

Seller review
Very Thankful
over 3 years ago
Very Thankful

My mother and I had the pleasure of working with both Will Miller and Ian Snowden in the sale of our family home in beautiful Millthorpe. Although we were very new to the process Ian and Will made selling the property a joy. They provided extensive knowledge of the Industry and housing market, breathtaking photography, impressive advertisement and essential connections to cleaning, maintenance and horticultural labours. All correspondence were clear and comprehensive, everything was handled in a timely way and we were kept up to date throughout the entire process. Will and Ian handled all matters with professionalism, respect and overwhelming kindness. Could not a better team or better Agents!

Buyer review
Great communication + professional yet relaxed approach
over 3 years ago
Great communication + professional yet relaxed approach

Lan and Will were great to work with when selling and buying properties. During the buying process they were very good at answering our questions and finding more information, when needed. They made the process feel relaxed and kept us well informed. Plus they throw in a healthy amount of humour to the process and are genuinely good people to embark on this process with!

Seller review
Deliver on their promises + live up to their values
over 3 years ago
Deliver on their promises + live up to their values

We feel that it was a great decision to list our property with Lan and Will. They were great to work with to sell our property and we feel they did both buyer and seller justice. They really lived up to their values and delivered on everything that was promised. This, partnered with nice and friendly communication, are the reasons we would recommend their services!

Seller review
Professional, honest, reliable!
over 3 years ago
Professional, honest, reliable!

Lan and the OC team went above and beyond our expectations. With impeccable attention to detail they campaigned our home with professionalism and honesty. From the outstanding marketing material to the daily check ins, nothing was ever an issue and all our thoughts and concerns were met with confidence and determination to get us the best price possible for our home. We highly recommend Our City Real Estate especially it you want to be looked after by a team who truly cares.

Seller review
Finally an agent who cares
over 3 years ago
Finally an agent who cares

Not only does Lan have an extensive knowledge of the Orange Real Estate market, he takes pride in understanding his clients individual needs in order to achieve the best outcomes. I can not rate Lan and his team at Our City Real Estate high enough. Together with being extremely responsive, helpful, patient and understanding, Lan demonstrates the utmost of integrity and an absolute passion for what he does.

Buyer review
Very helpful
over 3 years ago
Very helpful

Highly recommend using Our City Real Estate, they were really helpful and made everything super easy.

Buyer review
Purchased at Auction
over 3 years ago
Purchased at Auction

Our recent dealings with Will and Lan were fair and straight forward. Fair to the Vendors and fair to us the Purchasers. Buying at Auction is a good way of proving market value on the day and I thank them and their team for honest support and good info. We would likely list with them if we had Property to sell and will be happy doing business again in the future. Many thanks from Ken & Jules

Buyer review
Amazing Agent and Person!
over 3 years ago
Amazing Agent and Person!

Lan is a great agent, I cannot rate him more highly on his professionalism, knowledge, warmth and patience. He went out of his way on a public holiday to show me around the property again after the builders inspection report had come back. He definitely puts in the extra effort to keep everyone happy and he always does it with a smile and a laugh.

Buyer review
Where there’s Will, there’s a way!
over 3 years ago
Where there’s Will, there’s a way!

Will is very likable & pleasant to deal with. Will did everything he said he would & kept the lines of communication open between the sellers & us buyers. Will was paramount in getting the sale over the line. We were annoyed that the home was deceptively listed as a 4 bedroom when it is clearly a 3 bedroom, however are very happy with the sale & excited for our new home

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