Lan's profile

Lan's reviews

  4.9  
Lan has 656 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Buyer review
Professional and friendly
over 4 years ago
Professional and friendly

Lan and Will were very professional, friendly and responsive to our queries. Lan would go out of his way to make sure we had the right information that we needed to make a decision on our purchase. We would highly recommend Our City Real Estate for buying or selling your home.

Buyer review
Professional and obliging
over 4 years ago
Professional and obliging

Thanks to Lan & Will from Our City Real Estate in Orange for the smooth and professional service in the purchase of our home. We wanted to view the property on a number of occasions and this was graciously facilitated. It was a straightforward purchase and we look forward to moving in in the next few weeks.

Seller review
Lan talked the talk and delivered
over 4 years ago
Lan talked the talk and delivered

We went with Lan because he appreciated our family home as much as we did. Not only did he value our house above other agents, he also sold our house at a price above what he promised and within a week of it going to market. I can't rate him high enough!

Buyer review
Great service
over 4 years ago
Great service

Great service. Fast and easy to contact at any time. As first home buyers, Will Miller made the experience easy and we look forward to dealing with Will again in the future to sell and buy.

Seller review
An outstanding team.
over 4 years ago
An outstanding team.

Lan and Will were absolute legends for all the knowledge of the current market in orange. We would recommend them to anyone thinking of selling property. They are both true professionals and are very approachable in the sale of our home. Their marketing strategy through all aspects like social media is exceptional. With every part of this process being completed with the most extraordinary effort/work, it became a incredibly fast result of just under a week.

Seller review
Market knowledge drove an incredible result.
over 4 years ago
Market knowledge drove an incredible result.

Our dealings with Lan extended much further than just the sale of our property, Lan was a great source of knowledge throughout our 12-month renovation and his market knowledge and proactive communication gave us confidence every step of the way. We can't wait to do our next property with Lan.

Seller review
Sale of house
over 4 years ago
Sale of house

We found Lan professional in every aspect of the sale period of the property. Lan always kept us up to date during the sale period.

Seller review
Great service and expertise.
over 4 years ago
Great service and expertise.

From the first conversation with Lan I knew he would be the person who would sell my house. He has an extensive knowledge of the Orange market, his communication throughout the process was fantastic. I was recommended to use Lan, after dealing with him I would be the first to recommend him to everyone else. Thanks Lan for your professionalism.

Seller review
Extremely over the moon !
over 4 years ago
Extremely over the moon !

Will & Lan were absolutely fantastic to deal with. They knew we wanted to sell our house as quickly as possible but made sure we got a fantastic outcome, better than we ever imagined! They both kept us up to date constantly with any progress & we could contact them whenever we needed. Couldn’t recommend them enough to anyone thinking of selling their home

Seller review
Thank you Lan and Will
over 4 years ago
Thank you Lan and Will

I am writing in appreciation of our recent dealings with Lan and Will in relation to the sale of our investment property. Your relentless pursuit of achieving a better than expected sale price was second-to-none. Your professionalism in dealing with prospective buyers, and most importantly the success of securing the final price were all above and beyond our expectations of an agent. You kept us informed and up to date at all times, you were always contactable and approachable, and always gave great advice not only in selling but in purchasing a new property. We would like to thank you again for the wonderful service that you provided to us, You made it so easy for us . We certainly have recommended your services to all our friends and suggest they contact you if selling.

Buyer review
Bought my first home through Will Miller
over 4 years ago
Bought my first home through Will Miller

At the beginning when i met will at the first inspection he was a pleasure to work with and be around. Throughout the time i was dealing with him he helped me as i’m a first home buyer through the process and answered all my questions. He was very fair to all people interested in buying the property which is great from both the seller and purchasers perspective. Overall dealing with will to purchase my first home was a pleasure and i hope to deal with him another day.

Seller review
Excellent experience and outstanding service
over 4 years ago
Excellent experience and outstanding service

Working with Lan and Will was a pleasure. The gentlemen guided us through the process of selling a house during a lockdown and probate. Lan and Will was knowledgable on all aspects of the process of probate and provided guidance on what to expect. They also managed inspections in strict adherence to the lockdown restrictions. This gave us confidence in staying safe whilst still progressing in selling the house. Moreover, their market knowledge was spot on and the selling of our property proceeded almost exactly as described by Lan and Will. The guide price was spot on, the targeted buyer was correctly identified, and the proposed marketing package and home preparation ensured the smooth sale of the house. Communicating with both gentlemen was always timely, professional, and warm. No question was left unanswered, and, most importantly, explained in a way that was clear and easily understood. I would happily sell another property with Lan and Will. True professionals!

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