Lan's profile

Lan's reviews

  4.9  
Lan has 656 reviewsacross 15 different locations, showing 12.
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Lan's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, local expert, clear communication.
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Buyer review
Where there's a Will, there's a way!
almost 5 years ago
Where there's a Will, there's a way!

Our City provided us with highly professional service, particularly Will, who promptly responded to all my queries, even after business hours! He respectfully explained the process and guided us through our first homebuying experience. All interactions were of the highest quality and Will's attention to detail is excellent. We would definitely recommend Our City for anyone looking to purchase in Orange.

Buyer review
Excellent service
almost 5 years ago
Excellent service

Lan was great to deal with, always accommodating and informative of the property as well as the local area/market. He made the whole process easier and we enjoyed working with him. We would have no hesitation in recommending him to others.

Buyer review
Great communication
almost 5 years ago
Great communication

As challenging as the housing market is at the moment, Will got to know us and kept us very well informed about the sale. We were incredibly lucky to get our house in Orange and we have Will to thank for that. Working with him was very easy.

Buyer review
THANKS WILL
almost 5 years ago
THANKS WILL

We had a painful experience buying our first home, but we where lucky enough to have Will as our real-estate agent. He took all of our 100 calls a day and made sure he was there for us every step of the way. We can never thank him enough for his professionalism, and caring attitude. Without him the whole experience could have been awful, but he made it great.

Buyer review
Went over and above
almost 5 years ago
Went over and above

Following settlement of a property we purchased purchased through Lan and Will, they well and truly went well beyond any expectations of ours - arranged for a trailer load of firewood to be delivered, repaired the fireplace, cleaned the carpets, and arranged for a cleaner to clean the house. Cherry on the top was when Lan came over after work on out first night and made a fire - legendary! Look out other agents, these guys are a breath of fresh air and we wish them every success.

Buyer review
Professional, Efficient and Responsive
almost 5 years ago
Professional, Efficient and Responsive

We bought our first investment property from OC Real Estate. We had a very smooth experience from Will. Will is very professional and efficient. He was very responsive and helpful throughout the process. I wish him best in the future and highly recommend OC real estate to anyone thinking of buying or selling.

Buyer review
Lan Snowden
almost 5 years ago
Lan Snowden

Lan was friendly and helpful

Seller review
Personable, Professional, Approachable and Accommodating
almost 5 years ago
Personable, Professional, Approachable and Accommodating

Dealing with Lan (and Will) has been an overwhelmingly positive and hassle-free experience. They were prompt in providing an original appraisal of our property, took the time to understand, and showed a genuine interest and enthusiasm in our requirements and motivation for selling, and clearly articulated the sale process, valuation and their recommended marketing approach. Once on the market they were quick to provide feedback, kept us reliably informed and updated throughout the sales process. Overall, dealing with Lan (and Will) has been a great experience and we would happily recommend them.

Seller review
Great Team!
almost 5 years ago
Great Team!

Lan and Will were amazing to deal with, making the experience of selling our home pain and stress free! They were very responsive, efficient, helpful and continually kept us up to date through the whole process. We highly recommend this team!

Seller review
Exceeded Our Expectations !
almost 5 years ago
Exceeded Our Expectations !

Amazing service, Great Blokes From the very first meeting, we knew that we wanted to go with Lan & Will - their enthusiasm as soon as they walked in made us excited to list with them and we weren't disappointed. They always gave feedback after open houses & would get back to you straight away if you needed to ask something. We were incredibly happy with the service and the outstanding result they achieved for our home was well above our expectations. Highly recommend them to everyone.

Seller review
Great Agent
almost 5 years ago
Great Agent

I would like to thank Will and Lan for helping me well my property. Their approach was professional and positive. They secured a smooth sale and a excellent price for my house. I would highly recommend this agency to anyone.

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