Ben Vance's reviews
Ben Vance

Ben Vance

  4.8   (199 reviews)

23/212 Collins Street

Ben helped the reviewer sell this property

Ben Vance
Price not available
23/212 Collins Street
Hobart
2
1
2
Apartment

about 1 month ago

A fair bit of disappointment occurred with my property sale.

There were some strange happenings such as mystery buyers who supposedly came to open homes and pretended to show interest but went very quiet. There was a man who had an office in Hobart and needed accomodation for staff, a couple from the Huon who wanted a city pad, a mystery investor from interstate who had supposedly just missed out on another apartment, and a lady from Deloraine who drove to Hobart just to look at my apartment and then said it didn't get sunshine. Then the purchaser showed genuine interest and Ben included my washing machine and dryer in the package without asking me to get approval. But what really gave me a big level of disappointment was when I was "pumping up the tyres" making grounds for a better price after a lowish offer was tabled - eg 2 carparks, top floor with just 2 neighbours, protection from the heat and closeness to the outdoor garden setting. But Ben said "he doesn't want to spend much money" - Crikey it is Ben's place to make him spend money !!!! By the way, my name is spelt with a double "t" at the end, and I made a sale not a purchase. So your 5 requests for feedback were all wrong !!!!

F
Frederick Triffitt ( I Just Corrected The Spelling)
Seller
Ben
Thank you, Frederick, for taking the time to share your experience. I truly regret that the process didn't meet your expectations in certain areas, particularly regarding the negotiations and the communication about including your washing machine and dryer in the sale. It's important to me to ensure everything aligns with your preferences, and I apologise for any oversight on this occasion. Regarding the variety of prospective buyers, it can sometimes be unpredictable when selling properties, and I understand how it might have added to the frustration. I appreciate your feedback on setting clearer communication and will use this to improve future interactions. Thank you for your patience and for pointing out the spelling error in your name and the mistake in our feedback requests. Accurate details are crucial, and I apologise for those errors. Your perspective is invaluable, and I hope we can address any remaining concerns you might have. Please feel free to reach out at your convenience.
Ben responded on 17 Sep 2026

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Ben Vance
Ben Vance

Property Consultant / Auctioneer

View profile   4.8   (199 reviews)
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