I really appreciate Michelle and her team members, including but not limited to Jae, Tamara, Maddie, Lizzy, Lenny, Jodie and Kristy, for making my first home purchase an unforgettable yet grateful experience! Initially, a building inspection informed me that the roof space had a minor issue, which led me to consider cooling off due to lack of knowledge and time pressure. Michelle asked her friend Mitch, who is an inspector, to conduct another inspection and give me a second opinion on the property as well as how to fix the problem, offering me an opportunity to make an educated decision. It is so hard to believe these all happened on the last day of the cooling-off period at late night! Fortunately, with their assistance in negotiations with the vendor, I did not miss this lovely home. I also want to express my gratitude to the team for answering my endless questions and accommodating me in paying the deposit in increments because of the daily payment limit of my bank account. I was very impressed by Michelle and her team's professionalism, responsibility, responsiveness and kindness. They not only worked for their vendor clients but also supported me as a buyer. Highly recommended, definitely Top 1 Agent in Carrum Downs!


