A big thankyou to Carlene and her Staff, for a fantastic job selling our home. Throughout the journey Carlene and her staff have been so accommodating, caring and professional. Keeping us up-to-date every step of the way , working on effective strategies to achieve the best results and her friendly approach made the whole process less stressful. Thankyou once again Carlene, it has been an absolute pleasure dealing with you.
From day one Carlene was extremely helpful with market knowledge, the potential for our property and lots of advice on preparing our home for sale. Carlene’s communication skills were second to none with regular updates and even offers of help when we came down with Covid. Carlene and her staff were always courteous and attentive and we can’t recommend Carlene and SCPS highly enough. If we were to ever list again, we would certainly go with Carlene at South Coast Property Specialists.
High standard was apparent throughout the process.
We have been well aware of Carlene's experience, knowledge and skills for several years. We have frequently consulted with her about real estate conditions and found her views well based. Her pleasant personality aided consultations and has aided communications between buyers and sellers in what could have otherwise been much more stressful situations - she clearly enjoys being helpful to those she deals with, while respecting her obligations to sellers. Carlene's judgement we found well based.
Carlene and her team were amazing. Supportive and helpful throughout the process of buying and selling.
Led by Carlene, the team at Rate My Agent worked with all parties/both sides, solicitors, conveyancors to help us Buy our "forever home" and to sell our current place ... the stars aligned and we're in. Despite all the stress of selling and buying... not necessarily in that order... She and her team excelled to help us get through it... We've never seen that before in a RE Agent! Thanks again Carlene
Carlene and the team were caring to our needs when marketing and displaying our property in difficult times. South Coast Property Specialists guided us through each stage of the sale process seamlessly with their expertise and know how.
Very professional - and Exceeded my expectations
We have used Carlene for both buying and selling. She has exceptional knowledge of the housing market on the South Coast, and pursues the interests of both buyers and sellers with outstanding diligence and fairness. Her main interest is matching people up with the right home.
Carlene looks after both her sellers and buyers. She is honest with both parties and works well as an intermediary. She is very approachable and understands the stresses that can be felt during a major transaction like buying a home.
Carlene's approach and empathy shown during the sale of my property was second to none. It was a difficult decision to sell the property, her patience and understanding made that difficult process a bearable one. She always had my best interest at heart and can't thank her enough for her professionalism and work ethic which was evident in the end result.
We bought our property from Carlene Franzen 13 years ago and sold it back through her agency this time around. We have always found Carlene and her team to be thoroughly professional in their approach and highly communicative about the progress of the sale process. Carlene has excellent local knowledge and an astute understanding of the real estate market upon which she bases her advice to ensure you get optimum return on your investment. I wouldn’t hesitate to recommend her service to anybody looking to buy or sell in the region.
