Carlene is very nice person. She definitely knows the business. Supportive and highly professional.

Carlene is very professional and has years of knowledge and experience in the Malua Bay and surrounding property market. Her recommendations fit very well with my assessment of the market I was selling in. My house was tenanted right up to the week it was to be listed. Carlene had a clearly elucidated marketing plan ready to go as soon as my tenants moved out. She also had a list of potential buyers ready to see my house. The second party to view made an offer that I accepted. After my tenants vacated, a problem with the bathroom became apparent, and needed to be fixed as soon as possible. Solving this problem might have taken me some time whilst I found and organised appropriate trades, but as it happened it took no time at all as Carlene had a great network of contacts to tap into and used her influence to make sure work was commenced early so potential buyers would not be put off. She was very transparent in her communication with me and the eventual buyer. Carlene also assisted me through getting a compliance certificate for the outdoor spa. Carlene is very approachable, helpful, and trustworthy, and represented my interests above all. I rate Carlene, and her team, very highly and have no hesitation recommending her services to others.

Ms Carlene Franzen is totally committed to her clients. She is hands on and on top of every problem that may arise. I have known, and used her services in several real estate transaction of mine in the Batemans Bay Area.

In the past I have worked with a number of agents and had my last home for 13 years. I was faced with having to make some big changes in life and I have to say faced the task with a great deal of apprehension. Carlene’s professionalism, compassion and integrity are absolutely beyond reproach. I cannot recommend her more highly and have absolutely no doubt she will be the agent I’d deal with for any of my property needs in the future. The team from her agency were friendly and professional at all times I can highly recommend them to any vendor or purchaser! They all made a very stressful process as easy as possible.

Carlene, is a Quiet Achiever, working with us every step of the way. Talking to us about everything, explaining what was happening and most difficult of all - patiently helping us to sign Contracts over the Internet, as we no longer live in NSW. Less than 10 days after the property was advertised, we were presented with an acceptable offer. Final settlement was completed within 2 months of our first conversation with her. Her recommendations and guidance to us has been invaluable and her positive comments have been important in keeping us focused. Thankyou Carlene and your colleagues, for helping us achieve our goal.

We purchased a block of land through Carlene. My only contact with her was over the phone or per emails but Carlene provided appropriate information and facilitated a quick negotiation with the vendors. She value added by providing some local contacts for conveyancing and building.

Carlene guided us through the selling process with a high degree of professionalism and enthusiasm and delivered a much desirable outcome. I would not hesitate in recommending her, and South Coast Property Specialists in regards to selling property.

Carlene is an energetic and knowledgeable agent who knows the local area and local real estate market like the back of her hand. Her expertise assisted greatly in the recent sale of our house. Carlene was fair and transparent in all her dealings with us and her regular communication couldn't be faulted. Above all, Carlene is positive, friendly and genuinely helpful. She made the whole sale process much less stressful than we expected.

We recently sold our rental property in Batemans Bay. Carlene and her team did an oustanding job. We currently live in Qld and the communication lines were always open even though the borders may have been closed. I highly recommend South Coast Property Specialists.

My experience with Carlene has been nothing short of outstanding. Carlene is friendly yet professional, knowledgable of the current market, and ensured both parties were satisfied. I have worked in Real Estate before and I can say with certainty that Carlene is one of the best. Carlene went well above and beyond what I expected of her and she made the entire journey a pleasure. I have no hesitation in recommending Carlene to anyone.

Very professional but approachable and human.

For what was set to be an emotional challenge in selling our home of 45 years, Carlene couldn't have been a better choice. She was professional throughout communicating regularly by phone and email, but most importantly, with a kind and considerate personal touch. The process was seamless and we felt well informed and totally supported from beginning to end. Importantly, our home sold very quickly and for more than the advertised amount. If ever we needed a South Coast agent again, we know exactly where we would be going!