Carlene and team showed genuine empathy after the loss of the home from the fires. She and her team were very accommodating on some special needs but still managed to sell the property very quickly and at a higher than price expected price. A seamless service.
Excellent knowledge of the market. Good estimate of the value of the property. Excellent feedback every week and after every viewing/open house. Very helpful with all aspects of the sale.
Carlene knows the area extremely well and helped us a lot in coming to a final decision to purchase our new property. She was so helpful and friendly to us.
Carlene is everything you wish an agent will be: honest, hard-working, knowledgeable, considerate. Please may any future agents be half as good.
Carlene has great market knowledge, it was great dealing with an agent that had been in the profession for many years and knew what she was doing, we both found Carlene very easy to communicate with and super helpful, not to mention she is a lovely person and was very caring and considerate towards us. Thanks Carlene.
Carlene and her team were approachable and easy to work with. The team’s knowledge of the local area and market proved a winner for us
Very professional and no issues at all went very smoothly thank you Carlene and Bill for your hard work in selling our house.
Carlene guided us through the property market having regard to our personal requirements. Once we had chosen our preferred house, she arranged the purchase of our new home with competence and sensitivity. She facilitated the short settlement period with an eye on the then emerging Covid rules and restrictions. Her efficiency and knowledge made the process painless, resulting in happy vendors and content purchasers.
Carlene Franzen is absolutely incredible, she made the purchase of my home at Malua Bay a joy. She was very attentive & made sure I had all the information I require to make for a smooth transition. I found her honesty & respect for both myself & the seller very impressive.
This is the second occasion on which we have used Carlene's services. Not only is she a wonderfully empathetic and genuinely friendly person but she gets the job done in double quick time! I have no hesitation in recommending her services - in fact I have done, many times.
Initially Calene got our sale off the ground after the property had languished on the market for months with a different agent. After a contract had been signed, the land was burnt on NYE 2019. During the following very difficult negotiations Carlene conducted herself in a highly professional and competent manner to successfully conclude the sale.
We have been clients of Carlene Franzen’s South Coast Property Specialists for over four years now and have been delighted with the service we have received. Carlene has helped us with three transactions and she has always been honest, respectful, friendly, helpful and punctual. She is a straight-talking professional who communicates well and her local knowledge has proven invaluable. We will be using her property management services for our most recent purchase. We have no hesitation in highly recommending Carlene and her team to anyone who is looking for great real estate agent on NSW’s south coast.
