Recently purchased a property through Carmen’s team. The process was very easy from initial viewing through to settlement. Throughout the purchasing process Troy and team were very transparent and certainly made our decision a lot easier. We’re very happy with what we’ve bought and couldn’t thank Troy and team enough.
Took a long time to sell (due to a lull in the market), but Carmen and Troy persisted with open houses every week and relentlessly chased up prospective buyers until we got the right offer.
Carmen and her team made selling our house a positive and seamless process. We were able to contact Carmen, Troy or anyone at the office at any time and they would happily respond. We would have no hesitation in recommending Carmen and her team.
Carmen, Troy, and the Harcourts team were professional, highly knowledgeable about both the selling process and the key features of our suburb, and a pleasure to deal with. They communicated with us clearly at every stage, which made the experience as stress-free as possible. Carmen’s specific insight and experience delivered an excellent result, and we always felt well supported by both her and Troy, as well as the broader team. I would confidently recommend Carmen and her team to anyone considering selling their home.
We had a great experience as buyers with this team. In particular, Troy Darlington was so generous with his time and expertise. Thank you Troy!
From the open home to settlement the team has been superb. Sophie and Luke were not only friendly and welcoming at the open home, but knowledgeable about the property and local area. Sophie in particular was very generous in sharing information and answering questions. From here Troy took over as master negotiator with a deep regard for his clients and a respectful and friendly approach to sealing a deal. Troy continued to be a joy to work with throughout the process. He was very understanding and an excellent communicator. The administration team in the background were helpful, efficient and responsive - thank you! I am so happy with the whole process which can be a stressful time yet the whole team worked together to make it much less stressful. Thank you to everyone involved!
We could not be more pleased and grateful for the support provided by Carmen and her team. Their knowledge, dedication and professionalism were outstanding. There was not a single thing that we could have asked for more from them to achieve the result we were seeking and which was in fact above our expectations. I would have no hesitation in recommending Carmen to anyone wishing to sell their property
Troy is a member of Carmen's team and my experience with him was nothing short of exceptional. Troy is genuine, honest, transparent and truthful; everything you need when buying in the current market. Troy has assisted me with the purchase of two properties for my elderly parents and in-laws and made a very stressful process much less stressful. The team behind Troy supported us through the post-purchase process with timely and helpful communications. You have no choice who you buy through but when it comes to selling I would not hesitate to engage Troy and the team based off my buying experience. We chased many properties over a 12 month period and the communication, responsiveness and attention to detail Troy showed made him standout from him peers in other agencies.
Carmen recently sold our house for an amount slightly more than we had expected. Her approach was very professional. She has an excellant knowledge of the market and was very informative when it came to the presentation of the house. It was only on the market for 2 weeks. The sale went through very smothely. We would certainly recommend her to anyone wanting to sell their house.
From the first appraisal of our property through to when the sold sticker was placed on the sign, Calm Carmen and the team were approachable, professional and communicative with us. Selling a house involves a lot of admin prior to the first open home up until settlement, and this was also managed seamlessly by Helga and the office staff. We set out a plan with key milestones and actions required, which gave us so much confidence. Thank you Team Carmen Briggs for your professionalism and care, you made a very hectic and emotional time in our lives that bit easier by being so professional.
We’ve had the pleasure of working with the Carmen Briggs Harcourts team three times now - each time, Carmen, Troy Darlington and the team have gone above and beyond to make the process smooth, stress-free and successful. This year, the team helped us find and move into our new family home and then sell our current one. We worked particularly closely with Troy and what sets him apart is how trustworthy and reliable he is. We always felt confident that he had our best interests at heart and his advice was consistently thoughtful and informed. He’s incredibly responsive, knowledgeable, and genuinely cares about helping families find the right fit. We’ve already referred Troy to friends and will continue to do so. If you're looking for a team who combine professionalism with a personal touch, Troy Darlington, Carmen Briggs and their team are the ones to call. Thank you again for helping us find our perfect family home!
Carmen and her team were amazing. We recently bought our home from them after looking for 18 months. The whole team were running on a vastly superior wavelength than the other prospective firms that we engaged with. In particular they were of course representing the seller but also provided us, the buyers, honesty and advice. By the time that we found a property that was right for us they had established a trusted advisor relationship. We were very pleased with the results and could not fault the team. Special mention to Carmen and Sophie. Thank you!
