As a first time seller, I was very nervous about the whole process. Troy Darlington from Carmen's team was very professional, patient and thorough in his approach. He was the 4th agent I spoke to and had an honest outlook that resonated with our family. He talked us through the whole process and answered all of our questions multiple times. We would highly recommend Troy from Carmen's team for those looking to sell their home. The team was available even after hours on weekends for last minute queries we had.

Thank you Carmen, and your team at Harcourts. You have all been a pleasure to deal with throughout the process – genuine, responsive and professional. I have had an outstanding experience buying my home from you, I am delighted with the outcome and love my new home .

I have valued Carmen’s advice for over ten years. Recently Carmen led the sales campaign for our home in Jillinda Place, The Gap. Carmen has a very powerful, professional team, Helga and Troy were heavily involved too and we were impressed with the delegation of tasks and the overall team work. As we were travelling we just handed over the keys and let them work their magic. During a meeting with Carmen one year before the selection process we were given excellent advice on how to prepare the house for sale via Reno work etc to attract buyers at the $2M Plus price point which is quite niche for 4061. Over a twelve month period we prepared the house. We went to market before Easter and Carmen secured a sale within our target range in a short space of time. Carmen and her team’s Coms skills were phenomenal as it was all quite pacy. Overall our goals were achieved via the sales outcome and I didn’t fully realise at the time how much value was being added every step of the way. I do now. Carmen is a true professional, charming, knows the market and via her razor sharp, precision negotiation skills can extract the maximum value from a property sale without rushing you. Also, she is fun to work with and that helps in what could be a stressful process but with Carmen and her team the experience was more like an upper/ business class flight versus economy [without the jet lag] Thank you Carmen, Troy, Helga and the rest of the team we are and will be forever grateful.

Very pleased with the professionalism of all involved, resulting in a quick sale at a better than expected price, thank you!

I am very happy with the result and the professionalism of all involved. The unit sold very quickly for a better than expected price.

Thank you for a great service in selling my unit. Everyone involved was very professional, and I am very happy with the result.

We had the pleasure of buying our home with Carmen and then selling years later. I can say, hand on heart, that Carmen and her team are the loveliest, most competent, honest and caring Agents that I have come across in the years we have spent buying and selling property. Carmen not only went above and beyond for us as Sellers, she treated every prospective Buyer with the utmost kindness, transparency and respect. She is the personification of 'you catch more flies with honey' and is the type of agent that the industry should aspire to.

Carmen and her team were very supportive and made the process of buying a home easy. Thank you very much Carmen.

We had an absoultely incredible time working with Carmen and Team for the sale of our property. Their professionalism, organisation and responsiveness made what can be a stressful time as stress free as possible. Working with Carmen and her team was a fantastic experience, she was able to help prepare our house for market with a short deadline, has incredible local knowledge, and got us a great result on our house. We had a great experience with Carmen and her team.

Carmen, Sophie and Helga provided us with outstanding service throughout the purchase of our new home. We fell in love with our property the moment we saw it and our entire purchasing process, apart from all the paperwork, has been a joy. Carmen facilitated clear and kind communications with the seller on our behalf and we feel grateful to step into our new home with such a warm sense of welcome and community.

In all aspects of the sale of our family home, Carmen Briggs and her team exceeded all our expectations. From the first interaction, through to the very last, Carmen Briggs was responsive, knowledgeable and respectful in all our dealings. As a long term agent in The Gap, she knows this market probably like no other. We also appreciated her relationship with local trades who were able to assist with jobs in a very timely and professional manner. Carmen took time to explain how the sale process would work and what to expect at every step along the way. The price expectation Carmen set was very realistic and we couldn’t have been more delighted with the final sale price she achieved for us. Our whole experience dealing with her office could not be faulted and we would not hesitate to recommend Carmen Briggs Harcourts.

We bought our house through Carmen Briggs and Troy Darlington and couldn’t be happier with the experience. Troy was fantastic to deal with - professional, honest, responsive, and incredibly helpful throughout the entire process. They made the whole purchase smooth and stress-free. Highly recommend their team to anyone looking to buy or sell.