Carmen's profile

Carmen's reviews

  4.9  
Carmen has 919 reviewsacross 50 different locations, showing 12.
11 months ago
Excellent work

Carmen’s Team did an excellent job selling our house. They were very competent, always available and very supportive during the course of the sale. Their advice based on the knowledge of the market was invaluable.

11 months ago
Very easy and helpful

Carmen made the process so easy for us and her correspondence with as much better that other agents we have dealt with . Would and will definitely recommend her to anyone looking to buy or sell.

11 months ago
A skilled, professional real estate team

Carmen and Troy approached the dificult challenge of selling our property with consummate skill and enthusiasm. We were kept fully informed of progress. Even so, we were pleasantly surprised when Troy came in with an offer within 1% of our target.... great work! We recognise it was a difficult property to sell. We thank both Carmen and Troy for completing the transaction.

11 months ago
An Exceptional Customer Service Experience!

We worked with Troy Darlington on our property purchase and found his services to be exceptional. Troy walked us through every step of the negotiations and purchase, ensuring we had timely updates communicated to us all along the way. He was extremely accessible for any questions and concerns we had, and went out of his way to facilitate our requests for numerous property visits and inspections. Troy is incredibly friendly and easy going, and has an impeccable knowledgeable of the property market. He has always provided us with excellent customer service and we couldn’t recommend him more highly to other sellers and buyers in the market.

11 months ago
Professionalism that delivers a strategic, smooth and stress free selling experience

Selling a property is often an emotional and stressful journey, but with Carmen Briggs and her team, the process was seamless, strategic, and ultimately, successful. From the outset, Carmen provided a comprehensive sales strategy tailored to our property and executed it with diligence and care. Her communication was outstanding—clear, consistent, and always timely. After each open home, we received detailed feedback and transparent updates on listing activity. Carmen also took the time to walk us through the reports, ensuring we fully understood the data and what it meant for our campaign. What truly set Carmen apart was the effort she invested in finding the right buyer—not just any buyer. She understood the heart and soul of our home and shared our story with potential purchasers in a way that highlighted its full value. When the offer came in from the right buyer we were looking for, but lower than expectation, Carmen and her team worked tirelessly to bridge the gap through thoughtful, professional negotiation. Her understanding of the local market was exceptional. She kept us informed about comparable properties selling nearby, which reassured us that we were priced correctly and positioned well. Carmen’s honest, open approach gave us real confidence throughout the process. This isn’t the first time we’ve experienced Carmen’s professionalism—she also sold my son and daughter-in-law’s home in The Gap, and their experience echoed ours: strategic, smooth, and stress-free. If you’re looking for an agent who truly listens, communicates consistently, understands your home, and works hard to deliver the right result, we can’t recommend Carmen Briggs highly enough.

11 months ago
Sale of home

We recently sold our home through Harcourts The Gap, we found them to be professional and committed in all aspects of the sale, and would with confidence recommend their services to any prospective clientele.

12 months ago
Outstanding!

Couldn’t ask for a better experience, Carmen, Helga and Troy were absolutely amazing. Lots of communication and open and honest. Being in a different state we really relied on the team to take care of our needs and they went over and above. Can’t recommend enough. First time selling and they made the experience seemless.

12 months ago
Great team to have through the whole process.

The whole team were so informative and approachable throughout. I particularly appreciated their patience and reassurance with all my questions!

12 months ago
Carmen listened, advised and delivered.

Selling a family home is a difficult and emotional time for everyone involved and Carmen and her team made the process much easier than it might otherwise have been. Carmen showed a genuine interest in what I wanted to achieve. She made practical suggestions to smooth the process of readying my house for sale and developed strategies to attract a wide range of potential buyers. Carmen clearly understood the area and the market and acted very quickly to achieve the desired outcomes. Carmen was ably supported by other members of her team who were also very professional and knowledgeable. I felt well supported by this professional, warm and caring team throughout the whole process. I was delighted with the level of interest in my former home and within a very short space of time I had a successful sale. Thank you Carmen and team for your outstanding work.

12 months ago
Carmen really listened and she knew the area.

Carmen listened to my goals and needs and easily found a solution in the area I wanted that readily suited me. Her market experience and knowledge was excellent. Carmen and her team were great to work with. It was obvious and very comforting to see that they knew the area well, were readily available, followed up on issues or questions as required, and were very supportive through the whole process. It had been many years since I had purchased a property and Carmen and her team facilitated an easy and smooth purchase process. I highly recommend Carmen and her team to other purchasers.

12 months ago
Highly Recommended

Carmen, Troy, Helga and their team's service in the sale of my townhouse was excellent in every way. Very helpful, professional, friendly and caring team helped to ensure the whole sales process was an easy smooth experience. The Carmen Briggs team especially Troy did an incredible job to achieve the best outcome for the sale of the property in a short time frame. Highly recommend Carmen and her team for the sale of your property.

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