This note is to acknowledge your good work in securing the sale of our place in Aranda. The reason we chose you as our agent is that you were very measured in your presentation to us of how the place would be marketed and the possible price range. There was none of the hype that can sneak in to close a deal. All we got was good advice and a realistic assessment of our house and what we could expect. After we signed the deal we were particularly impressed by your reliability and honesty. If you said you would do something at a particular time that is what happened. You were also sensitive to what we wanted in how the place would be presented. There was no pressure to accept something that we were not completely happy with. We came to trust your advice and your assessment of how buyers were reacting. The process was stress free. We will certainly recommend you to our friends who may be looking to sell. Again our sincere thanks. Denise and John

We were very happy with the service provided by Charlie in selling our home. From the initial meeting he was professional and courteous, providing sound advice and keeping us well informed throughout the sale process. In what was a very stressful time for us with new born twins, a toddler and moving interstate, Charlie went out of his way to make everything as smooth and easy for us as possible. It was always a pleasure to have him in our home. Charlie's hard work in securing buyers was reflected in our home achieving the highest price for a three bedroom home in Canberra for 2015. We would be very happy to recommend Charlie to anyone looking to sell.

Now that the sale is completed, I wanted to say how very pleased I was that you were our agent. Luton’s have been thoroughly professional, keeping us fully informed about the process, what was happening and what to expect at each stage. You, personally, did an excellent job, going the extra mile to ensure everything ran smoothly. Since I don’t live in Canberra, I appreciated your assistance with recommending and organising tradespeople, for instance for plumbing repairs, tidying the garden and readying the house for sale. Your advice on whether and when to auction was spot on, and your hard work on following up after open houses ensured we had plenty of bidders, and indeed an outstanding sale. I would be pleased to recommend you to anyone needing an estate agent. Phil Waite

I responded to a letter drop by Charles offering a valuation of my house and after attending some of his open homes and auctions in Aranda I had no hesitation in calling him. I felt comfortable with Charles and the valuation proved to be realistic and the subsequent marketing proposal comprehensive. The resulting marketing was wide ranging and effective, resulting in high numbers of inspections and sale of the property on auction day. Charles provided expert and detailed advice on the preparation of the house for display and subsequent post-sale inspection. Support during the settlement period was outstanding. I strongly recommend Charles for his diligence and expert guidance particularly during the sale to settlement period. Jim Ferguson

Dear Charles, I wish to thank you for your efforts with the recent sale of my property at Crace. It was a great relief when it sold so quickly, despite the fact that I had not found a suitable home to purchase at the time. Your expertise kept the interested party on hold, until I found my new four bed town house. It was a very difficult time for me coping with a fractured right wrist and the loss of my job, but I still battled on and carried out my dream, and thanks to you for your encouragement and empathy during that awful time. You have a positive attitude and a calm nature, both qualities needed to be a good Estate Agent. I am deeply grateful for all you have done with the marketing of my property e.g. a well -planned sales strategy ensuring wide market coverage. Your communication and feedback skills are tops, always answered my calls, and if unavailable, returned calls. If I hear of anyone putting their house on the market, I will certainly recommend you Charlie. I know you will do a great job, ensuring the vendor gets the right price for their home. Warm regards Mairead Thomas

Dear Charlie, Thanks so much for your help in selling my property in Macquarie. I talked to a number of Estate Agents as I pondered selling in early 2016, but from the beginning of the process I was impressed by the way in which you responded to my questions regarding the enterprise and the comprehensive overview you always gave of market conditions etc. Having decided to work with you it became clear immediately that it was the right choice. Your experience and insight were important in evaluating how things were going in the period leading up to auction and on the day itself your capacity to negotiate a deal with the eventual buyers was crucial. Throughout the selling experience I appreciated your honesty and realism and it helps considerably that you are a likeable and intelligent man with a really positive attitude and character. I would have no hesitation in recommending you to anyone seeking help with real estate matters in the future. Thanks again and best wishes, Jim George