Charles' profile

Charles' reviews

  4.9  
Charles has 156 reviewsacross 14 different locations, showing 12.
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Charles' qualities as told by our client reviews: supportive, dedicated, enthusiastic, honest, reliable, local expert, clear communication.
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Seller review
Wouldn’t sell with anyone else!
over 4 years ago
Wouldn’t sell with anyone else!

Professional, courteous and cohesive team approach from the Touma Group delivers great results.

Seller review
Efficient and knowledgeable in the areas
over 4 years ago
Efficient and knowledgeable in the areas

Charles is very knowledgeable and experienced in redfern/ Surry hills property market. He was able to advise on the best marketing campaign promptly. However, I received feedback from my conveyancer that his support team could uplift their professional courtesy skills potentially.

Seller review
Highly recommend Charles and his team.
over 4 years ago
Highly recommend Charles and his team.

From the start Charles showed such a level of enthusiasm that gave me confidence that he was the right person to entrust my property. His strong understanding of the market was obvious, every step of the way his communication skills were exceptional. He delivered on what he promised, great outcome. Definitely the best person to sell your property.

Seller review
Energy & Enthusiasm
almost 5 years ago
Energy & Enthusiasm

Charles is very passionate about getting the right price for both parties in the sale process. He always kept us in the loop and used his wide range of contacts to keep the ball rolling. If you want a no-nonsense & enthusiastic approach to the sale of your property, Charles is the man!

Seller review
Professional, slick and personable
almost 5 years ago
Professional, slick and personable

I've known Charles for a long time and followed his performance in the area, so it was a no brainer to trust him with the sale of my home of 24 years. I didn’t even consult with any other agent. It was exactly five weeks from his visit for a chat/appraisal to the day I received an offer a week before auction. Charles personality and warmth will undoubtedly charm the most cynical client. He has the gift of the gab, but backs it up with a professional approach to his work. And so does his lovely, friendly team. I felt they were with me throughout the whole process and was very happy with the outcome. I recommend Charles to anyone who wants to sell their home in the area where the Touma Group operates.

Seller review
A master of his craft
almost 5 years ago
A master of his craft

Charles out performs all expectations of what an agent will deliver. From beginning to end he runs a flawless campaign. Even in difficult (lockdown) circumstances. He grooms buyers. Leverages his network. Emphasises positives. And keeps you abreast of every beat. But, you don’t need this review, his results speak for themselves.

Buyer review
Smooth and transparent from start to finish
almost 5 years ago
Smooth and transparent from start to finish

We recently purchased our first home through Ray White Touma Group and were very impressed by Charles and his team throughout the process. From an initial private inspection, to several subsequent open inspections and ultimately a successful pre-auction offer, we found Charles to be very transparent and helpful for us as novice buyers, and we are thrilled with the outcome.

Seller review
Charles and his team was a dream
almost 5 years ago
Charles and his team was a dream

Working with Charles and his team was a dream. Throughout the whole process we were constantly updated and advised. We achieved a result we are happy with and would happily work with Charles and his team again.

Seller review
Charles is Brilliant!
almost 5 years ago
Charles is Brilliant!

Charles and his team were fantastic! Charles is very knowledgeable of the local area along with the property market itself. He is very close to what is happening everywhere and he uses this information to drive the best result. The process of selling our house with Charles and his team was seamless. They managed every aspect of the process with professionalism and precision. They cared about us and they cared about the outcome. And the outcome was brilliant! I couldn't rate Charles highly enough and would be happy to refer anybody selling their property to him and his team!

Seller review
Thanks for helping us sell our property
almost 5 years ago
Thanks for helping us sell our property

My wife and I have known Charles for many years and we have always respected his uncompromising professionalism towards his trade. His knowledge of the Surry Hills market is unquestionable. When it came time to sell our property, Charles was the automatic choice for us. Charles made the whole process very easy and kept us up to date at all times. It felt nice knowing that we were dealing with an agent that we respected that was also a friend. We look forward to having future dealings with Charles. Thanks heaps Charles! Regards, Ben & Bianca

Seller review
Suburb expert and excellent negotiator
almost 5 years ago
Suburb expert and excellent negotiator

Charles was amazing, not only in negotiating the sale but also his adaptability in changing strategies quickly (first viewing cancelled due to lockdown). He was very supportive during this stressful time. He worked tirelessly to match the right buyers ... as did his whole team. He is a highly skilled negotiator with incredible suburb experience. He and his team kept me informed during the whole process ... and were a real pleasure to work with. The CT team made me feel like they genuinely cared about my house .. and about getting the best result. Thank you Charles and thank you the CT team!

Seller review
Brilliant communication and cool unde pressure!
almost 5 years ago
Brilliant communication and cool unde pressure!

My experience with the entire team has been brilliant. In such safe hands for one of the most important decisions I could ever make - so much trust involved. The team listened to me, was positive and real, and very calm under fluctuating (covid) conditions. I am very very grateful to Charles, Cynthia (can she please organise my life?) and Hayden. So appreciated, and very happy with the stellar result.

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