Charles' understanding of the market, potential buyers & myself as a seller all worked perfectly. Not only did he look after any potential purchasers but guided me through the whole experience, keeping me well informed throughout & making ultimate & final selling decisions a simple & easy decision. Ended up buying with him too & having experienced both sides I cannot recommend him highly enough.
Great experience with Charles, Hayden at the team throughout Thanks all for looking after the property from start to end. Very good communication through the sale process and good follow up to completion. Regards. Stuart
Charles was pleasant and very easy to deal with. He understood the needs we required and made sure to get the best possible result during the COVID-19 times. We appreciate his patience and time.
Charles is a force of nature, exactly what we needed in challenging circumstances. He went above and beyond to let us know how our sale was proceeding and is a great communicator. We are convinced he got the best out of the market. We recommend him very highly.
I had met Charles several years ago and over those years Charles would call me a few times a year and politely update me with what the realestate market was doing.When the time came for me to sell I interviewed three estate agents and chose Charles. Charles is very knowledgeable and passionate about his chosen profession.He presents different scenarios of approaching the sale of a property and allows you to decide which would suit you best. I found Charles to be a man of his word and I had a positive experience selling a property which I had owned for forty one years.
Regular updates provided, understood our expectations, knows the industry well. Overall great agency and all staff very professional to deal with.
Charles was recommended by two lots of friends. He has a great reputation in our suburb and he delivered a fantastic result for us in a changing market. He was extremely professional and friendly. He and his team kept us connected at every stage.
Charles has an excellent knowledge of the local market with many years experience in the area and an expansive data base of potential buyers. He provided a clear strategy and guidance throughout the campaign to maximise the sale of the property. We were out of state for the sale and Charles and his team helped organise everything required for the sale including maintenance, photoshoot, marketing plan and open houses. With this being our first house sale it was always reassuring to have Charles experience to guide us through. He was always honest and transparent in his appraisal of the market and situation and we were delighted with the result.
Charles' in depth knowledge of his market, outstanding communication style and service ethic really does make him a stand out in the real estate market. Charles did a great job selling our house in difficult conditions and we were very happy with the outcome. Thanks Charles & Team
From our first meeting where Charles laid out his analysis of the market and his strategy to get my house sold for the best possible price, through showing it to as many qualified buyers and building excitement, to the last day of negotiations, Charles performed brilliantly. From a vendor's POV he's a excellent communicator—keeping me informed about what the potential buyers were saying, while engendering the right amount of enthusiasm and FOMO amongst them, he was able to close a sale well before the auction date. The way he negotiated the final bids over one afternoon with the 3 very keen buyers was masterful leading to an exceptional end result.
I have absolutely no problem in recommending Charles Touma and his team at Ray White Touma Group to anyone who is considering selling their property. From day one Charles organised a strategic marketing campaign designed to get the best price for us. We live out of Sydney and Charles organised for our empty property in Surry Hills to be dressed and painted, he organised everything without us having to come into town. On the first viewing we had over 40 groups, even more for the second viewing; by the second week of the campaign we had offers far exceeding what we expected at auction and sold without going to auction. Easiest and most profitable sale of a house we have ever experienced.
Charles gave practical advice about marketing, etc and worked very hard on managing potential buyers. We would definitely recommend him to others.
