Clayton's profile

Clayton's reviews

  4.5  
Clayton has 22 reviewsacross 5 different locations, showing 12.
about 1 year ago
Works for the purchaser, not the vendor

Clayton at Buxtons would be good to buy through, but not to use to sell your property. As soon as Clayton listed our house he started trying to get us to lower our price, pointing out faults to try to justify us taking a lower price, well under the price quote! We never felt he was working for us trying to get the best price he could. As soon as our house sold, he began working for the buyer, telling us we had to vacate the house 5 days before settlement (that was not in the contract) Then letting the new buyers bring trades through the pre settlement inspection without getting our consent, for over one one hour, interfering with our packing and saying we should have vacated the house by then! He was also late to the pre resettlement inspection and didn’t bother letting us know. I ended up waiting with a painter for 20 minutes (the painter knew they were going to be late but I hadn’t been told) We had already let the purchasers bring trades through for quotes earlier in the settlement period. Pre settlement inspections are just for the purpose of checking the house is in the condition it was in when they purchased it. On the day of settlement Clayton came one hour before settlement saying he wanted to take photos to prove we had vacated our house, why? We’ve settled many houses before and never had an agent do something weird like that. We asked him to leave and he became angry. Clayton was a recommendation from someone and we would never use him or Buxtons again after that experience.

over 8 years ago
CLAYTON CONQUERS !!

Life is a "piece of string" that we all hold onto and follow as it leads us on a rolling and tumbling journey and it lead me (via a recommendation) to Clayton. !! After we both scoped the property and pooled our mutual knowledge and expectations we decided that a focused "on market" auction campaign had the best prospects of success. We succeeded beyond our most "0ptomistic Outcome" because we chose the right time to bring the Property to market, presented the Property professionally and proffered the market a unique one 0wner 82 year old Property AND chose the right Agent........ Clayton Smith WIN (VENDOR).....WIN (PURCHASER).....WIN (AGENT) Regards Philip Allen

about 9 years ago
Sale of first home

We spoke to a number of agents before selling our first home, and Clayton was a stand out from the moment we met. Clayton is incredibly knowledgeable, and drew on his vast experience to develop a sale strategy that addressed our needs and objectives. He is open, honest, and incredibly hard working: the time he spent with us and potential buyers in the lead up to the auction made the day itself a very clear and transparent process for everyone. But, the thing that was most valued by us, was Clayton's patience and generosity with his time as we navigated the sale of our first home: no question or concern was too small, and each was addressed with a thoughtful and considered response. On top of all this, he is a genuinely good person and we had fun working together. We will recommend Clayton to anyone selling their property. He made the experience of saying good bye to our first home as easy, enjoyable and without stress as is possible for such a milestone event!

over 9 years ago
Exceptional personalised service

We recently auctioned our home successfully with Clayton Smith. We chose him initially as he maintained contact with us over the years since we purchased the property and have found his ongoing communication, particularly keeping us constantly in the loop in the lead up to and during the advertising campaign to be excellent. Clayton was professional at all times and made sure we were always realistic about the current market. We really appreciated the trustworthy wraparound servuce that JellisCraig offered, particularly as we now live interstate.

over 9 years ago
Recent property sale

Clayton was an outstanding agent throughout the recent sale of our home. Our entire experience with Jellis Craig Hawthorn was flawless and I would highly recommend Clayton to any potential vendors.

over 9 years ago
Feedback ...

Clayton conducted the auction of our home that had been our family home for 65 years. His skills shone through on auction day and we were impressed with how he conducted the auction and his negotiations. A true professional. Clayton is friendly and a good communicator. Clayton was supported by Lloyd Lawton and Rebecca Scanlon and they teamed well. If you’re considering selling your home, we would certainly recommend Clayton.

over 9 years ago
Clayton Smith

Clayton was recommended to us by our neighbour. From our very first meeting we found him to be personable, professional and easy to work with. He executed a well thought out campaign and we got the result we were after I would have no hesitation in recommending Clayton to sell your house.

almost 10 years ago
Great communication

Clayton and his team were great to deal with from my first inquiry about selling. He provided helpful advise on the renovation I undertook prior to selling and gave great feedback during the campaign. Highly recommended.

about 10 years ago
Clayton & Jellis Craig Team

Thank you to Clayton and the Jellis Craig team for achieving a fantastic result with the sale of our property. The professionalism, market knowledge and attention to detail are what we believe acheived an excellent result. If deciding to sell, I would highly recommend Clayton and the team.

about 10 years ago
Clayton Smith

Clayton was a fantastic Agent, very knowledgeable about the area of Richmond, communication was excellent and great feedback. He sold our house and we purchase our new house through Clayton. A trusting relationship with Clayton and with Jellis Craig.

about 10 years ago
Buying and selling real estate with Clayton Smith

I am very happy to recommend Clayton as a real estate agent. He clearly has the skills required (as rated above) and uses them to get the best result for the party he is representing. He also has an agreeable personality and a readiness to understand the outlook and requirements of vendors and purchasers which assists in reaching a sale to the satisfaction of vendor and purchaser.

over 10 years ago
Very quiet auction

We were pretty disappointed with the amount of interest in our townhouse, but happy with what Clayton managed to achieve despite this. Not sure if the low interest was bad luck, low demand in general, problem with marketing, not enough/the wrong type contacts on the agent's list... I suppose we will never know. But given we had one bidder and one bid at auction, Clayton did have the skill and experience to get us to a position where we were happy to sell.

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