Ian was fantastic to work with throughout the sale of our home. He was friendly, professional, and always kept us informed every step of the way. His communication was excellent, and he was always available to answer questions and provide honest advice. Ian made what can be a stressful process feel smooth and straightforward. We were very happy with the result and would highly recommend him to anyone looking to buy or sell a property.
I was very impressed with them. They were very professional, responsive and kept me informed throughout the whole process
Ian Dempsey - This was a hard one for my brother and me. We sadly lost both our parents (we’re only in our 30s) and were faced with the task of selling our family home in Preston. We spent weeks filtering through the ocean of agents, meeting several, but when we met Ian we collectively breathed a sigh of relief because we just knew 🦋 From the get-go he was compassionate, guiding us with honest, straight-talk and realistic expectations. He was incredibly knowledgeable, easy to reach and prompt to respond. In the end, the outcome exceeded what we had hoped for, especially in the current climate. Side-note: Not to drag other agents (but in the spirit of honesty) they’d either a) grossly under-valued, focusing their shtick on what we “didn’t have” or b) over-valued it, buttering-us-up for our business (neither of which gets lost on autistic twins, we *will* see through it 🫠) We definitely made the right choice with Ian and knew our parent’s home was in safe hands. Thank you so much 💗
I had a very positive experience working with Ian and Ethan from Ray White Preston throughout the sale of my property. They were professional, responsive and kept me well informed throughout the process, always communicating clearly and promptly. I appreciated their diligence, calm approach and willingness to collaborate along the way, and I was very pleased with the final result achieved. I would happily recommend them to anyone considering selling in the area.
I have no hesitation in recommending Ian & both his Property Management & Sales team. Ian has all the traits I seek in an agent i.e. knowledgable, trustworthy, pleasant to deal with, no BS approach, hard working, determined/ tenacious in delivering a good result.
Ian was a pleasure to work with, provided regular updates on how the campaign was progressed and went above and beyond for the successful sale of our property. We couldn’t have asked for a more competent and experienced sales agent. Thanks again Ian.
When I was looking for an agent to sell my house, I was considering three people from different agencies. Ian really stood out as he was quite a warm and engaging individual. The first impression was a great one with a lot of laughs and straight up chat, with no wild promises. I knew I wanted potential buyers to also have a positive experience with my agent, so I choose Ian. He was always lovely to deal with, professional, and his team were great, no doubt a testament to his leadership. Neither they nor he ever made me feel like I was disturbing them with my questions, which is important when you're selling, especially in today's uncertain market. I had a vendors advocate with me through the process, and Ian worked really well with him making me feel confident in my choice. At the end of the day the result was outstanding and far beyond what I could have imagined! Thank you Ian, Anthony and the rest of the team for a wonderful result and journey. I would definitely engage your services again when the need arises.
Ian and Anthony provided a personal and professional duty of care from start to finish. Everything was explained, cross checked and actioned as we went along. Everything was done to ensure our comfort, understanding and reach for the result we wanted. We would not have wanted anyone else on the task.
As an expert buyer’s and vendor advocate, I have worked alongside more than 1,000 agents and understand the clear difference between average representation and true expertise. I also know the right questions to ask when assessing which agent is best placed to achieve the strongest possible outcome, particularly in a worst-case scenario where there may be only one genuine buyer. That level of skill is exactly what was required in this campaign. Despite a strong marketing process, the sale ultimately came down to securing the best result under challenging circumstances. Ian, together with auctioneer Matt, executed a thoughtful and effective strategy that led to a successful post-auction sale on the day, and importantly, achieved a price above what my vendor was prepared to accept. That reflects both skill and integrity in action. I would highly recommend Ian.
We couldn’t be happier with how Ian Dempsey and the team at Ray White handled the sale of our property at 84 Royal Parade, Reservoir. From the very first meeting, Ian showed a deep understanding of the local Reservoir market and a genuine passion for getting the best possible result for us. Ian’s communication was exceptional—always prompt, clear, and honest. He guided us through every step with confidence, from the professional photography and styling advice that made our home look its absolute best, to a well-executed auction campaign that created real competition on the day. The auction on 28 March 2026 was energetic and resulted in a fantastic outcome that exceeded our expectations. What really sets Ian apart is his professionalism combined with his approachable, no-pressure style. He’s a true local expert with years of experience in the Darebin area, and it shows in the way he markets properties and connects with buyers. His background in sales and customer service shines through in every interaction—he made what can be a stressful process feel smooth and positive from start to finish. If you’re thinking of selling in Reservoir or surrounding suburbs, I highly recommend Ian Dempsey at Ray White. He’s a top-tier agent (and deservedly Chairman’s Elite) who genuinely cares about his clients and delivers results. We wouldn’t hesitate to use him again or refer friends and family. Thank you, Ian—you made us proud of our sale!
Ian was awesome! Made the whole selling process very easy & was incredibly patient with us selling our first home and all the questions we had. To sell for a great price prior auction, what an amazing outcome for all.
