Derek's profile

Derek's reviews

  4.9  
Derek has 524 reviewsacross 19 different locations, showing 12.
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Buyer review
Purchased a house
about 4 years ago
Purchased a house

Derek and his team were extremely helpful and accommodating I would highly recommend

Seller review
Painless. Simple. Upfront. Honest.
about 4 years ago
Painless. Simple. Upfront. Honest.

Baston and Co Reality recently sold our families townhouse in Victoria Park. It wasn’t exactly a run of the mill process for them I’m sure. As the proceeds of deceased estate, the whole dealing from start to finish was handled with tenderness and understanding. Over the course of 18 months, Derek’s industry know-how and professional advice helped to value the property to finalise the estate, and went on to help list and sell the property when the time was right. Many thanks to Derek, Isaac and Alice who kept our family up-to-date throughout sale! Very easy process from start to finish and would recommend them to anyone who wants a painless, simple, upfront and honest selling/buying experience. Many thanks from our family!

Seller review
Well-informed
about 4 years ago
Well-informed

We had first engaged Derek and his team more than a year before selling our property, for an appraisal and advice. He patiently gave his time and passed on his considerable knowledge along the journey before we were ready to sell. When it came time to sell, Derek provided clear advice on how to present the home for photos and inspection, as well as guiding us through all the paperwork and what it all means. During the process, I was contacted by Derek, Isaac and Alice, who all left me with confidence that everything was under control. The outcome of the sale met our expectation and Baston and Co were very quick to get back to me when I had questions during the settlement period. I would highly recommend Derek and his team.

Buyer review
Easy to work with and great communicator
about 4 years ago
Easy to work with and great communicator

Derek made our buying experience really pleasurable. Communicated with us constantly and even after sale and settlement went out of his way to make sure everything was great. Even post settlement when the seller had no obligation to hand over anything, Derek followed up for us and ensured the couple of minor details we had questions about (retic, etc) were answered. We wouldn't hesitate to use Derek as our agent in the future.

Seller review
"Simply the best"
about 4 years ago
"Simply the best"

I am so pleased I listed my property of 34 years with Baston & Co. Derek & Isaac make a great team .Always obliging knowledgeable & professional with a friendly smile & loads of enthusiasm. I would highly recommend Baston & Co & their team .

Seller review
Everything we had hoped
about 4 years ago
Everything we had hoped

When we were looking to sell our family home on the top end of the Vic Park market we interviewed several agents. The fair and transparent process for buyers proposed by Derek was just what we needed on our short timeline. Derek paid particular attention to all of the details that added value to our home that other agents seemed disinterested in. We had over 100 people through the first home open, multiple offers in hand, and sold it in a few days. We achieved the price we had hoped for and a quick and easy settlement. What else could you ask for?

Buyer review
Great experience
about 4 years ago
Great experience

Derek and the team were fantastic. Derek was very knowledgeable about the property and area, was able to answer all of our questions and generally made the buying experience as enjoyable and stress free as possible. He was happy to educate us as first home buyers, which not all agents do. Thanks!

Buyer review
Stress free
over 4 years ago
Stress free

Baston & Co’s knowledge and experience makes buying a breeze

Seller review
Excellent communication, very professional
over 4 years ago
Excellent communication, very professional

Really impressed with Derek and Isaac- they were extremely professional and guided us every step of the way when selling our first home recently. Their communication was excellent - even though we live overseas, we always knew what was happening and what the next steps were. Would highly recommend them to anyone - much better than other estate agents we have experienced.

Seller review
Great experience
over 4 years ago
Great experience

Derek impressed me a few years back when I went to a home open that he was hosting and spoke to him about the Victoria Park real estate market. When I decided to sell my house I had no hesitation in signing him up as my agent and I have not been disappointed. His knowledge, enthusiasm, passion and ability to connect are outstanding. Alice and Isaac were also very easy to deal with and very responsive, providing great customer service. Well done team!

Seller review
Derek and his team at Baston & Co. are PHENOMENAL!
over 4 years ago
Derek and his team at Baston & Co. are PHENOMENAL!

Derek and his team at Baston & Co. are PHENOMENAL! We can’t thank them enough. We’ve now purchased and sold a property with Derek and his market knowledge, selling strategy, professionalism and ethical approach are second to none. Buying and selling is a life changing experience and Derek and Isaac made us feel very comfortable, positive and happy about the process. They were always available to take our calls, answer silly questions and be a reassuring voice during high stress periods. Derek and Isaac are both very responsive, timely and excellent communicators (especially Derek, he’ll chew your ear off, in a good way)! They work incredibly well together. When we were selling our property with Derek, he also made himself available off the clock to us to give us advice about our new purchase, which was invaluable. Derek and his team genuinely love and know Vic Park. We are so happy that we went with them and would do so again in a heartbeat. Thanks Derek, Isaac, Alice and Rickie! You’re the BEST!

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