Derek's profile

Derek's reviews

  4.9  
Derek has 539 reviewsacross 19 different locations, showing 12.
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Buyer review
Down to Earth and Knowledgeable Agent
over 4 years ago
Down to Earth and Knowledgeable Agent

The whole experience is great from day 1. Although there is some miscommunication along the journey, Derek very quick and prompt in resolving the issues. He knows the right person to call and right things to do in order to get things done. Would definitely recommend Derek if you are looking for a right property especially in Victoria Park area. Well done Derek and thank you :)

Seller review
Professionalism, Quality and Value
over 4 years ago
Professionalism, Quality and Value

Derek was friendly, genuine and professional from the day one! Derek, Alice and his team were very responsive throughout. He was well organised and handled all issues sensitively which made the process extremely easy for us.

Seller review
Very professional and experienced team
over 4 years ago
Very professional and experienced team

Baston & Co are a very experienced and professional company. Derek's knowledge made the sale of my property, so very easy. He was an enormous help and had the backup of a great team. I was always kept up to date with every step of the process. Consequently, I would highly recommend them.

Buyer review
Purchased a house
over 4 years ago
Purchased a house

Derek and his team were extremely helpful and accommodating I would highly recommend

Seller review
Painless. Simple. Upfront. Honest.
over 4 years ago
Painless. Simple. Upfront. Honest.

Baston and Co Reality recently sold our families townhouse in Victoria Park. It wasn’t exactly a run of the mill process for them I’m sure. As the proceeds of deceased estate, the whole dealing from start to finish was handled with tenderness and understanding. Over the course of 18 months, Derek’s industry know-how and professional advice helped to value the property to finalise the estate, and went on to help list and sell the property when the time was right. Many thanks to Derek, Isaac and Alice who kept our family up-to-date throughout sale! Very easy process from start to finish and would recommend them to anyone who wants a painless, simple, upfront and honest selling/buying experience. Many thanks from our family!

Seller review
Well-informed
over 4 years ago
Well-informed

We had first engaged Derek and his team more than a year before selling our property, for an appraisal and advice. He patiently gave his time and passed on his considerable knowledge along the journey before we were ready to sell. When it came time to sell, Derek provided clear advice on how to present the home for photos and inspection, as well as guiding us through all the paperwork and what it all means. During the process, I was contacted by Derek, Isaac and Alice, who all left me with confidence that everything was under control. The outcome of the sale met our expectation and Baston and Co were very quick to get back to me when I had questions during the settlement period. I would highly recommend Derek and his team.

Buyer review
Easy to work with and great communicator
over 4 years ago
Easy to work with and great communicator

Derek made our buying experience really pleasurable. Communicated with us constantly and even after sale and settlement went out of his way to make sure everything was great. Even post settlement when the seller had no obligation to hand over anything, Derek followed up for us and ensured the couple of minor details we had questions about (retic, etc) were answered. We wouldn't hesitate to use Derek as our agent in the future.

Seller review
"Simply the best"
over 4 years ago
"Simply the best"

I am so pleased I listed my property of 34 years with Baston & Co. Derek & Isaac make a great team .Always obliging knowledgeable & professional with a friendly smile & loads of enthusiasm. I would highly recommend Baston & Co & their team .

Seller review
Everything we had hoped
over 4 years ago
Everything we had hoped

When we were looking to sell our family home on the top end of the Vic Park market we interviewed several agents. The fair and transparent process for buyers proposed by Derek was just what we needed on our short timeline. Derek paid particular attention to all of the details that added value to our home that other agents seemed disinterested in. We had over 100 people through the first home open, multiple offers in hand, and sold it in a few days. We achieved the price we had hoped for and a quick and easy settlement. What else could you ask for?

Buyer review
Great experience
over 4 years ago
Great experience

Derek and the team were fantastic. Derek was very knowledgeable about the property and area, was able to answer all of our questions and generally made the buying experience as enjoyable and stress free as possible. He was happy to educate us as first home buyers, which not all agents do. Thanks!

Buyer review
Stress free
over 4 years ago
Stress free

Baston & Co’s knowledge and experience makes buying a breeze

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