Derek Tsao

I found Derek to be honest , professional and friendly to deal with. Ultimately the price we secured for the property was a little disappointing but was perhaps indicative of a falling market.

Selling a home is obviously a highly stressful time for any vendor. Usually giving your trust to an agent leaves you highly vulnerable to circumstances outside your control. We were in this position. The market was moving in the wrong direction and we were making decisions which were going to be highly impactful on the result. I am sure there are plenty of friendly polite professional agents out there and Derek is equal to all the good ones. What we received from Derek, which was above those benchmarks, was genuine and expert support to achieve an appropriate sale outcome. We felt Derek was as invested in acheiving the right result as we were. We got to appreciate Derek as our trusted advocate and at no time did he take an action that did not have our best interests in mind. In short I would highly recommend Derek to any prospective vendor not only from a service perspective but even more importantly from a trust perspective.

We were so pleased with the way Derek went about the business of selling our home. In fact we felt it was more than just a transaction to Derek. He genuinely cared for us as people and was prepared to go the extra mile (in so many ways) to ensure we achieved our goal or selling and moving to our new home. We highly recommend Derek without hesitation and have already passed his details on to friends looking to sell.

Sincere thanks to Derek and the staff at Ray White Box Hill. We had a wonderful result on the recent sale of mum's unit. Everything was done and explained in a professional manner. I thoroughly recommend Derek to anyone who is looking to sell their property.

From the beginning Derek demonstrated an excellent knowledge of the market but also was supportive and helpful to us when selling an elderly relatives flat. He kept in regular contact through phone and email and went out of his way to help with matters related to clearing the flat. The team he led were always warm and helpful. We got an excellent result at auction. Thank you Derek.

Derek actually listened to our requirements and matched us to the perfect property. His service was second to none and he went out of his way to answer our questions and concerns. We were kept informed throughout the process and always felt he was respectful to both the vendor and ourselves. We cannot recommend Derek highly enough