Kathleen's profile

Kathleen's reviews

  5  
Kathleen has 324 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Kathleen developed a level of trust with us that is rare in real estate
over 3 years ago
Kathleen developed a level of trust with us that is rare in real estate

We had met Kathleen at property inspections over a few years and we were very impressed with her professional, helpful and friendly manner. In deciding to sell our property we invited both Kathleen and another agency to appraise our property. We knew immediately from that meeting Kathleen was the agent for us. We cannot praise Kathleen enough for her management of the sale of our property. Throughout the process she kept us informed, efficiently managed any issues that arose and did so with a smile and an amazing positive approach. Kathleen developed a level of trust with us that is rare in real estate. She attained an excellent outcome on our sale and we would definitely highly recommend Kathleen, and would not hesitate to utilise her skills in any of our future real estate dealings.

Seller review
We liked her positive and friendly approach to the selling process
over 3 years ago
We liked her positive and friendly approach to the selling process

We chose Kathleen as our agent as we liked her positive and friendly approach to the selling process. We were grateful to Kathleen and the whole team, Sydney and Sari included as they all worked hard and continued to encourage us in an environment that was not the easiest to sell in. Thank you to Kathleen and the girls for guiding us through this sometimes stressful time. We would recommend Kathleen from Stone Real Estate anytime.

Seller review
Excellent communicator, Always optimistic and Personal
over 3 years ago
Excellent communicator, Always optimistic and Personal

Kathleen works closely with her customers and is passionate about what she does. She is a friendly communicator and pursues with determination and purpose. She is an achiever. She is always supportive and complimentary of her team which also includes Sydney, her daughter, who is also setting standards as an achiever under Kathleen’s guidance. Kathleen kept us constantly apprised of all related matters and is a delight to deal with. We are extremely pleased to recommend Kathleen to anyone who intends to sell their property. She certainly has a deserving 5 Star rating from us. Thank you Kathleen.

Seller review
Kathleen was always optimistic and comforting
over 3 years ago
Kathleen was always optimistic and comforting

Kathleen was always optimistic and comforting in our quest for the sale of our house in a downturning market and a limited time frame. It was a very stressful period for us and she was always available for a chat and reassessment of our marketing plan. Her friendly and bubbly personality I’m sure enticed many prospective buyers.

Seller review
The lines of communication were always open
over 3 years ago
The lines of communication were always open

The service supplied by Kathleen was second to none. From the moment I first enquired, Kathleen provided excellent advice and guidance. Her list of contacts for local suppliers was great. The lines of communication were always open regardless of the time and as a Valentine local, she really knew the property’s worth. I was always of the opinion that we were selling a ‘home’, not just a house – Kathleen agreed, the property was sold and we were very happy.

Seller review
What a team! Sydney, Sari and Michael led by Kathleen.
over 3 years ago
What a team! Sydney, Sari and Michael led by Kathleen.

Kathleen kept us informed with every step of the process with constant communications with us, the buyer and our solicitor. In fact she "left no stone unturned" in her effort to sell our property. We would recommend anybody who wants a trouble free process of selling their property to contact "THE DREAM TEAM". Thank you so much Kathleen!

Seller review
Kathleen was referred by a friend, she said “ I only trust Kathleen!”
over 3 years ago
Kathleen was referred by a friend, she said “ I only trust Kathleen!”

As a human being, Kathleen is beautiful, she cares for you and your family in all aspects, as a real estate agent, she knows her areas and the current market really well. The price she suggests is based on her knowledge, experiences, and good understanding of the current market, so you always know where your property values in the market. Not like the strategy of “review”, the agents don’t even have confidence on how much your house is worth. You can trust Kathleen from the beginning and the end of the sale. The communication is great, Kathleen keeps you updated and is always checking in with you.

Buyer review
Kathleen treated us like we were the only people looking for a house
over 3 years ago
Kathleen treated us like we were the only people looking for a house

Kathleen and her daughter Sydney are our favourite real estate agents to date! Kathleen treated us like we were the only people looking for a house (even though we were looking in the crazy Newcastle market). She paid special attention to our situation and we always felt like she was advocating on our behalf with the sellers. We so appreciate the effort she put in to help us acquire our new family home and we will be recommending her to all our friends and family looking for homes in the future.

Seller review
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.
over 3 years ago
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.

I engaged the services of Kathleen Matinlassi on behalf of my family to sell my parents home who recently were required to move into a nursing home. Kathleen was sympathetic to my situation & beyond understanding & helpful, very professional & efficient. Kathleen made the whole process as pleasant as possible for all involved & I have no hesitation in recommending her to anyone wishing to sell any property. Her added caring & thoughtfulness on a personal level was also much appreciated.

Seller review
Kathleen was a good communicator
over 3 years ago
Kathleen was a good communicator

Kathleen was a good communicator and easy to approach. She always answered calls promptly and returned emails in a timely manner. Her friendly nature was lovely and offered good advice and her weekly updates were great, this is another one of her great communication attributes. She was sincere, honest and reliable. A trusted agent. Happy to use her in the future. All the best to the Stone Real Estate team.

Seller review
We felt confident in Kathleen's hands
over 3 years ago
We felt confident in Kathleen's hands

We cannot praise Kathleen enough! Kathleen constantly had our interests at heart, both when selling our property and buying another. We felt confident in her hands, for what for us, was a stressful time. She has the personal touch and has a very enthusiastic approach. We would highly recommend her. We also appreciate Stone Real Estate for those personal touches.

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