Kathleen's profile

Kathleen's reviews

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Kathleen has 315 reviewsacross 40 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.
over 3 years ago
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.

I engaged the services of Kathleen Matinlassi on behalf of my family to sell my parents home who recently were required to move into a nursing home. Kathleen was sympathetic to my situation & beyond understanding & helpful, very professional & efficient. Kathleen made the whole process as pleasant as possible for all involved & I have no hesitation in recommending her to anyone wishing to sell any property. Her added caring & thoughtfulness on a personal level was also much appreciated.

Seller review
Kathleen was a good communicator
over 3 years ago
Kathleen was a good communicator

Kathleen was a good communicator and easy to approach. She always answered calls promptly and returned emails in a timely manner. Her friendly nature was lovely and offered good advice and her weekly updates were great, this is another one of her great communication attributes. She was sincere, honest and reliable. A trusted agent. Happy to use her in the future. All the best to the Stone Real Estate team.

Seller review
We felt confident in Kathleen's hands
over 3 years ago
We felt confident in Kathleen's hands

We cannot praise Kathleen enough! Kathleen constantly had our interests at heart, both when selling our property and buying another. We felt confident in her hands, for what for us, was a stressful time. She has the personal touch and has a very enthusiastic approach. We would highly recommend her. We also appreciate Stone Real Estate for those personal touches.

Buyer review
Her honest and considerate demeanor made purchasing our home an enjoyable experience
over 3 years ago
Her honest and considerate demeanor made purchasing our home an enjoyable experience

At every encounter we had with Kathleen she was both professional and warm. In fact it was her who insisted we view this one after she heard what it was we were searching for. We could tell she was not acting out of self interest but a genuine desire to see a positive outcome for both us and the vendor. Her honest and considerate demeanor made purchasing our home an enjoyable experience. Thank you Kathleen!

Buyer review
Kathleen was very open and honest
over 3 years ago
Kathleen was very open and honest

Kathleen has been an absolute delight to deal with and she seems to genuinely care about your needs. Kathleen was very open and honest with us during the whole process which we appreciated very much, she is always quick to reply and nothing is too much of a hassle. We would recommend her to anyone. Thanks again for helping us secure our family home💜

Seller review
Kathleen’s knowledge of the property market was commendable and surpassed all others in the industry
almost 4 years ago
Kathleen’s knowledge of the property market was commendable and surpassed all others in the industry

We made the decision to sell our block of land and Kathleen was the obvious choice. Kathleen’s knowledge of the property market was commendable and surpassed all others in the industry. The sales process was seamless with constant updates on buyer enquiries and their feedback. Kathleen kept us in the loop with detailed information on how the sale was progressing and was always eager to hear our thoughts on all aspects of the listing. We would have no hesitation listing our house with Kathleen and would look forward to the process as she made the experience an enjoyable and positive one. Thank you to Kathleen and her team for their wonderful support and we look forward to dealing with you in the future.

Seller review
Thank you, thank you, thank you Kathleen . . . we couldn’t have done it without you!
almost 4 years ago
Thank you, thank you, thank you Kathleen . . . we couldn’t have done it without you!

We were in a situation with another agent, constantly frustrated with multiple points of contact, inconsistent messaging to buyers, and poor communications – and going nowhere for months! Kathleen was introduced to us by friends after asking “who can we get to help” and we were immediately put at ease with Kathleen’s understanding, depth of market knowledge, razor sharp professionalism, and insightful advice – all of which was apparent from our first meeting. To say we were pleased with such an honest and respectful approach (to both vendor and buyer) would be an understatement – in Kathleen’s words, “you deserve a better experience” – and we certainly got it in spades! Kudos also to the incredible team at Stone who did an exceptional job with the photography and video presentations to effectively showcase our home. Feedback from buyers indicated they were instantly ‘wowed’ at inspections and felt confident that what they were buying was ‘as good as the brochure’. Overall we loved the whole experience and ultimately sold our home above our expectations. We’d highly recommend Kathleen, and encourage others to get in touch – you will be amazed at how good the journey is – enjoyable from start to finish – especially the champagne celebrations once SOLD 😊

Buyer review
Kathleen was honest and transparent throughout all our dealings
almost 4 years ago
Kathleen was honest and transparent throughout all our dealings

I am re-locating to Lake Macquarie and was looking for the right property for our family. Working with Kathleen made the process simple and easy. Kathleen was honest and transparent throughout all our dealings which allowed us to progress quickly with confidence. Not being a local, Kathleen’s deep knowledge of the local market was useful to us. Kathleen and her team were available, flexible, and efficient in completing the process and worked seamlessly with the other parties supporting us. I would not hesitate to engage Kathleen on any of our future real estate needs.

Seller review
Kathleen went above and beyond to look after both my own and the purchaser's interests
almost 4 years ago
Kathleen went above and beyond to look after both my own and the purchaser's interests

I recently sold my house in Valentine with Kathleen. I found her very friendly and approachable, with a tried and successful sale plan that she walked me through and went on to follow to a tee. I had a quick sale for a price I hadn't dreamed of. Kathleen went above and beyond to look after both my own and the purchaser's interests. I would highly recommend selling or buying with Kathleen.

Buyer review
Kathleen was tough negotiator
almost 4 years ago
Kathleen was tough negotiator

My wife and I recently purchased a property from Kathleen. She was tough negotiator and worked very hard for her vendor. She is a consummate professional and Would be our first choice when appointing a local agent to sell with. We have a lot of respect for Kathleen, and can highly recommended her services.

Seller review
Kathleen is easy to work with and great to get email replies late into the evening.
almost 4 years ago
Kathleen is easy to work with and great to get email replies late into the evening.

After meeting with several agents who wanted to auction our home it was refreshing to meet with Kathleen who wanted to keep things simple and list the house for sale. The house speaks for itself and we were in agreeance of its value so there was no need to go to auction. We signed up the following day and once we were ready she was onsite for 3 viewings in the first week. We accepted an offer after 5 days on the market. Kathleen is easy to work with and great to get email replies late into the evening. We would happily recommend her and the team at Stone (Warners Bay).

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