Kathleen was an awesome agent to deal with throughout the whole sales process. She was very hard working, transparent, approachable, has a very pleasant personality and is honest. She worked hard to help us secure a house, and was such a pleasure to deal with. We would highly recommend Kathleen as an agent to buy/sell a property. We will absolutely use Kathleen to sell a future property.
A change of circumstances meant we had to sell our home quickly and after having a few Real Estate agents come to view our property we decided to go with Kathleen Matinlassi. We chose Kathleen over the others for a number of reasons including her warm, friendly nature, her knowledge of the area and the fact that she saw what we saw in our property. Kathleen sold our property "off market" bringing clients that had missed out on other properties and who she thought would match well with ours. Luckily for us she negotiated the price we wanted and a quick settlement. We would highly recommend Kathleen.
Kathleen was amazing! As folks who aren't locals and trying to find a home to live in, we found Kathleen to always be very warm, welcoming and helpful! We'd been to many home inspections and every time we encountered Kathleen, she was patient and truly interested in what we were looking for. She was always cheerful and a true please to deal with. She has helped us find our new home and we are delighted. Thank you, Kathleen! It was a pleasure dealing with you."
My young family and I had the pleasure of buying our dream home through Kathleen and the Stone Real Estate team. Although it was our dream purchase, it was still a big decision and communicating with Kathleen is what got us over the line. As my wife says, Kathleen was like a comforting hug, a presence that we needed more than we knew. Communication is a strength of Kathleen's, and I can't speak highly enough of her 'no pressure conversations', both on site and over the phone. Kathleen stayed with us calmly on extended inspections and helped us during the purchasing period when that support is most important. Kathleen is what a real estate agent should be, a person you can rely on when you need it most.
Kathleen was attentive, considered and flexible in meeting all our needs, nothing was too big or small. She was proactive and available from the first meeting until the property was sold. I couldn’t recommend someone more highly enough.
Selling the family home was an extremely emotional time. Kathleen was patient, honest, informative and walked me through every step of the process. She is passionate about real estate. It’s not just “another sale” She invests not just her time but her heart into her job. I have come across many agents and there is no one that I trust more than Kathleen.
The service I received from Kathleen Matinlassi when purchasing my new property excellent. I found Kathleen to be very efficient and her communication with us was clear and consistent at all times. 5 Stars!
Deciding to sell our much loved home was quite a daunting prospect, but from our first meeting with Kathleen we were impressed with her professional yet friendly manner. Her efficiency in pulling the marketing and photography together was amazing. A short, sharp campaign followed with great communication from Kathleen regarding opens, offers etc. Then she worked her magic, negotiating with interested parties to secure a result exceeding even our expectations. We would have no hesitation in recommending Kathleen for all your Real Estate needs.
I purchased a property through Kathleen Matinlassi at North Lambton. Being an interstate buyer Kathleen responded in a manner that was proficient, professional & extremely accommodating at each stage of the transaction. I would recommend Kathleen to any future Vendor or Buyer.
We chose Kathleen due to her friendly and polite nature. She is always ready to help and give advice in any situation. She takes the stress out of selling a home.
My wife and I were looking for a house to buy in the Lake Macquarie area for about 4 months. Given that we reside in Sydney (with a toddler), it was a challenging process driving up to Newcastle each weekend to inspect properties. We thought the best approach was to work closely with a real estate agent who understood our needs and acted with integrity. While our experience with another well known real estate agency in Lake Macquarie was far from pleasant, our experience with Kathleen was the opposite. At all times she acted in the best interests of her clients (which were the vendors) but that didn’t mean treating buyers like sheep. She managed the relationships with skill and professionalism. Even after the sale Kathleen continued to work with us to make the process of moving in far easier. I can say with confidence that if I were selling my home I would want someone like Kathleen to represent me to ensure all potential buyers felt valued and respected.
We have been so impressed with Kathleen. We have dealt with real estate agents before on many occasions, and we haven’t ever felt as comfortable as we have with Kathleen. She has gone out of her way to help us each step of the way. She is friendly, upfront, honest and professional. We would highly recommended her.
