Kathleen's profile

Kathleen's reviews

  5  
Kathleen has 333 reviewsacross 42 different locations, showing 12.
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Kathleen's qualities as told by our client reviews: dedicated, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Kathleen was always optimistic and comforting
almost 4 years ago
Kathleen was always optimistic and comforting

Kathleen was always optimistic and comforting in our quest for the sale of our house in a downturning market and a limited time frame. It was a very stressful period for us and she was always available for a chat and reassessment of our marketing plan. Her friendly and bubbly personality I’m sure enticed many prospective buyers.

Seller review
The lines of communication were always open
almost 4 years ago
The lines of communication were always open

The service supplied by Kathleen was second to none. From the moment I first enquired, Kathleen provided excellent advice and guidance. Her list of contacts for local suppliers was great. The lines of communication were always open regardless of the time and as a Valentine local, she really knew the property’s worth. I was always of the opinion that we were selling a ‘home’, not just a house – Kathleen agreed, the property was sold and we were very happy.

Seller review
What a team! Sydney, Sari and Michael led by Kathleen.
almost 4 years ago
What a team! Sydney, Sari and Michael led by Kathleen.

Kathleen kept us informed with every step of the process with constant communications with us, the buyer and our solicitor. In fact she "left no stone unturned" in her effort to sell our property. We would recommend anybody who wants a trouble free process of selling their property to contact "THE DREAM TEAM". Thank you so much Kathleen!

Seller review
Kathleen was referred by a friend, she said “ I only trust Kathleen!”
almost 4 years ago
Kathleen was referred by a friend, she said “ I only trust Kathleen!”

As a human being, Kathleen is beautiful, she cares for you and your family in all aspects, as a real estate agent, she knows her areas and the current market really well. The price she suggests is based on her knowledge, experiences, and good understanding of the current market, so you always know where your property values in the market. Not like the strategy of “review”, the agents don’t even have confidence on how much your house is worth. You can trust Kathleen from the beginning and the end of the sale. The communication is great, Kathleen keeps you updated and is always checking in with you.

Buyer review
Kathleen treated us like we were the only people looking for a house
almost 4 years ago
Kathleen treated us like we were the only people looking for a house

Kathleen and her daughter Sydney are our favourite real estate agents to date! Kathleen treated us like we were the only people looking for a house (even though we were looking in the crazy Newcastle market). She paid special attention to our situation and we always felt like she was advocating on our behalf with the sellers. We so appreciate the effort she put in to help us acquire our new family home and we will be recommending her to all our friends and family looking for homes in the future.

Seller review
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.
almost 4 years ago
Kathleen's added caring & thoughtfulness on a personal level was also much appreciated.

I engaged the services of Kathleen Matinlassi on behalf of my family to sell my parents home who recently were required to move into a nursing home. Kathleen was sympathetic to my situation & beyond understanding & helpful, very professional & efficient. Kathleen made the whole process as pleasant as possible for all involved & I have no hesitation in recommending her to anyone wishing to sell any property. Her added caring & thoughtfulness on a personal level was also much appreciated.

Seller review
Kathleen was a good communicator
almost 4 years ago
Kathleen was a good communicator

Kathleen was a good communicator and easy to approach. She always answered calls promptly and returned emails in a timely manner. Her friendly nature was lovely and offered good advice and her weekly updates were great, this is another one of her great communication attributes. She was sincere, honest and reliable. A trusted agent. Happy to use her in the future. All the best to the Stone Real Estate team.

Seller review
We felt confident in Kathleen's hands
almost 4 years ago
We felt confident in Kathleen's hands

We cannot praise Kathleen enough! Kathleen constantly had our interests at heart, both when selling our property and buying another. We felt confident in her hands, for what for us, was a stressful time. She has the personal touch and has a very enthusiastic approach. We would highly recommend her. We also appreciate Stone Real Estate for those personal touches.

Buyer review
Her honest and considerate demeanor made purchasing our home an enjoyable experience
about 4 years ago
Her honest and considerate demeanor made purchasing our home an enjoyable experience

At every encounter we had with Kathleen she was both professional and warm. In fact it was her who insisted we view this one after she heard what it was we were searching for. We could tell she was not acting out of self interest but a genuine desire to see a positive outcome for both us and the vendor. Her honest and considerate demeanor made purchasing our home an enjoyable experience. Thank you Kathleen!

Buyer review
Kathleen was very open and honest
about 4 years ago
Kathleen was very open and honest

Kathleen has been an absolute delight to deal with and she seems to genuinely care about your needs. Kathleen was very open and honest with us during the whole process which we appreciated very much, she is always quick to reply and nothing is too much of a hassle. We would recommend her to anyone. Thanks again for helping us secure our family home💜

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